Customer Ratings & Reviews
- Model:
- RS100-100NAS
- |
- SKU:
- 6612969
Customer reviews
Rating 4.5 out of 5 stars with 193 reviews
(193 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Nighthawk BE3600 Dual-Band Wi-Fi 7 Router for its overall performance, speed, and reliable connectivity. Users appreciate the strong signal strength, compact size, and extensive coverage it provides throughout their homes. However, some customers have noted challenges with the initial setup process.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Easy set up, great app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy set up, works well, looks nice. What more can I say?
I would recommend this to a friendRated 2 out of 5 stars
Idk about this router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router to replace a old netgear but its definitely goin back. Pulls good speeds but i kept loosing signal and buffering while just watching youtube. The range isnt all that great either maybe for a studio or small 1bd apt
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Serg,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are experiencing connectivity and range problems with your RS100 and are considering returning it. We recommend visiting these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you need additional assistance, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Solid and Reliable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid and reliable router. Havent had any issues after months of use.
I would recommend this to a friendRated 5 out of 5 stars
Nighthawk Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked straight out of the box. No problems with setup or functioning.
I would recommend this to a friendRated 5 out of 5 stars
Wifi 7 router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and then some. Faster wifi that wifi 6 mwet my needs
I would recommend this to a friendRated 2 out of 5 stars
Not so good!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told this is the one to go with especially with gamers in the house. The speed wasn’t any different than my current router. It didn’t have the parental controls like I wanted without a monthly subscription!
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting this product delivered via doordash was a nightmare but thats another story. This router is very disappointing. Horrible range disconnects constantly. There is a reason it keeps dropping in price. I had an old nighthawk router i absolutely loved but couldn't update the firmware so got this. I do not recommend at all
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Bryan,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with the range and connectivity while connected to your RS100. When experiencing an issue with range or connecting devices to your WiFi 7 router, we recommend visiting these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We'd greatly appreciate any additional feedback if the steps provided helped to resolve the issues with range and connectivity while connected to your RS100. Please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Good brand, defective product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new router. Would power on but never recognized that it was connected to the Internet. But very easy returns process at our local Best buy store.thank you
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JWJ3RD,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had an issue with your RS100 not connecting to the internet and have already returned it. When experiencing an issue where your device may not be recognizing your internet connection, we recommend a few troubleshooting steps including checking the ethernet connection from your RS100 to your modem, performing a full power cycle of your Modem and RS100 and then allowing 5-10 minutes to pass before reconnecting and verifying your Internet service with the Internet Status Light on the RS100 with a Solid Green or White light: https://kb.netgear.com/24244/What-do-the-LEDs-on-my-NETGEAR-router-mean.
If you decide to repurchase the RS100 or any other NETGEAR product and have any issues, please reach out to us with your contact information to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Bad Nighthawk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible router. Only 2 items would connect to it. Even India couldn't get it to work. They didn't want me to return it. Told me to get someone out to my house to help. Really? Returned and bought TP, had no problems with that router.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Cameragirl,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had trouble with connecting some of your devices to your RS100 even with the help of Support and have already returned it. To resolve issues connecting devices to your Nighthawk WiFi 7 Router, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
If you decide to repurchase the RS100 or any other NETGEAR product and have any issues, please email to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Better option like a mesh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found its range was extremely limited. 1-2 walls and it was down to 10% of its speed.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DaleE,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your range while connected to your RS100. We recommend visiting these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, as well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you need additional assistance, please contact us at netgearteam@netgear.com with your contact information and a copy of your review, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Wrong WiFi router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok, would rather got one a little better but salesman insisted this is what I needed. Just not what I was needing
No, I would not recommend this to a friendRated 2 out of 5 stars
upset.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they could not get it hooked up now ai have to pay Best buy to come out and help cause Netgear online and on phone could not help.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi tamh,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with getting your RS100 installed. When experiencing an issue getting installed and hooked up, we recommend a few troubleshooting steps including unplugging your RS100 from your modem and performing a full power cycle of both your modem and RS100 and waiting for the modem to completely reboot before reconnecting the RS100 to your modem with an ethernet cable. When reconnected and the RS100 is turned back on, please visit the following resource for additional installation steps: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was defective and had to return. Exchanged for different item
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi jk2004,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had a problem with your RS100 not working and have already returned it. If you decide to repurchase the RS100 or any other NETGEAR product and have any issues, please reach out to us with your contact information to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
TERMINALS MANAGER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WAS NOT COMPATIBLE WITH OUR NETWORK HAD TO RETURN TO STORE
I would recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great. Was not any better than what I already had (Fidium router)
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TylerL,
Thank you for your review and valuable feedback. We would like an opportunity to improve the experience you are having while connected to your RS100. Your RS100 performance can be affected by various factors including device placement, environmental factors and interference. We recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, as well as: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me unfortunately. Had to end up returning this.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your RS100 not working for you and have already returned it. If you decide to repurchase the RS100 or any other NETGEAR product and have any issues, please reach out to us with your contact information to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
- Pros mentioned:SpeedCons mentioned:Setup difficulty
Rated 4 out of 5 stars
Once working, is amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product took some time to set up and I spent about forty minutes on the phone with tech support (which is AMAZING, by the way). It was a frustrating process, but now my wifi is fast and reliable. If it was possible to do half stars, this would be a 4.5 star product.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Good value!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Title: Good value! Description: Good range, relatively small form factor, and security updates (and Armor software) seem to make this a good value for the money. Installation (from another Netgear product that was out of service date) was not quite as straightforward as I believed it was going to be, but doing it manually instead worked well. 5ghz speeds (15 feet) are near 250 or better most of the time, and diminish the further out you go, but radio (without extender) seems to cover (or very nearly so) the distance claimed.
I would recommend this to a friend Rated 5 out of 5 stars
Great value and performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Title: Great coverage and response at a reasonable price. Description: I had to replace my cable modem when I upgraded to a fiber internet provider. After reviewing what was available at my local Best Buy, I selected the Netgear Nighthawk RS100. It's 2000 sq foot range adequately covers all areas in my 2-story colonial. That saved me from investing in a more expensive mesh system. The setup was straight-forward with Nighthawk app. The monitoring system for connected devices is great and I have no issues with it's performance. I feel I made a great investment with this unit.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Dual-band wifi 7 router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install , fast speed, cover all my house, great
I would recommend this to a friend









