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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 27 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers often highlight the Nighthawk BE5000 Dual-Band Wi-Fi 7 Router's overall performance, noting its reliability. Users also appreciate the router's ease of use, particularly mentioning the simple setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 5 out of 5 stars

    Good Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely satisfied with my router purchase, I would highly recommend this item to my family + friends + public

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is a great value for the cost. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Wireless Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with multiple devices and has great range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works great, but very difficult to setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but was not easy to setup. A Mid-Continent technician took almost 3 hours to configure it. Netgear tech support was nearly useless as was the instruction manual.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Excellent,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that had a difficult experience with the installation of your new RS150. When experiencing any trouble during setup, we recommend visiting this resource: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.

      If you need additional assistance, please reach out to us at [email protected] with your contact information, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Fantastic little router.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astoundingly simple installation and connection process via phone app,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right On!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided what I wanted and needed at a reasonable price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    App is hindering setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    four hours twice stuck in personalizing on the nighthawk app.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MtsHum,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your RS150 while connecting with the Nighthawk App. When experiencing trouble during installation, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.

      We would like to follow up with you regarding your experience with the Nighthawk App, please reach out to us at [email protected] with your contact information and a copy of your review, and we will be happy to help you.

      Regards,
      NETGEAR Team

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