Customer Ratings & Reviews
- Model:
- RS200-100NAS
- |
- SKU:
- 6598712
Customer reviews
Rating 4.5 out of 5 stars with 266 reviews
(266 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Nighthawk BE6500 Dual-Band Wi-Fi 7 Router's speed, setup process, and overall performance. Many users also appreciate its range, ease of use, and coverage, with some highlighting the strong signal strength and appealing design. However, some customers have reported connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good in general
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have tech support help with the setup because I wasn't able to login to the Nighthawk app, which was supposed to have setup instructions. Other than that so far so good.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live with my brother and my girl friend. We started having network issues until I purchased the nighthawk rs200no more issues
I would recommend this to a friend- Pros mentioned:Setup
Rated 1 out of 5 stars
Worst Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my ASUS RT-AX82U (which worked for 3-4 years seamlessly, just switched to gig internet) Setup and app configuration was easy to get started. Worked for about 2-3 weeks without issues. Then my computer (that's hardwired in) started to lose connection and not work for around an hour or more at a time. I thought it had to be the cables, switch, or even my computer! But after replacing the cables, the switch to the same NETGEAR brand, and even some of my computer components, left me with the same issue. I've only seen one other review saying the same thing I had an issue with, that being DHCP device and IP address reservations never working correctly and IP address never retain the assigned IP address as they should. Its been everyday now and customer service led me on a total goose chase, ending with that it had to be the switch that I had just bought and replaced the night prior to contacting them, what a joke! I wouldn't recommend this router to anyone that likes to have a stable internet connection.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi CodyR,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RS200 after speaking with Support.
If your RS200 is not assigning IP addresses via DHCP, meaning devices aren't getting an IP address, you should first try rebooting the router and checking your router settings. To setup your DHCP, please refer to the device User Manual beginning on page 43: https://www.downloads.netgear.com/files/GDC/RS200/RS200_RS150_UM_EN.pdf.
We would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works as intended.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. No issues. Easy setup. 10/10 would recommend.
I would recommend this to a friend Rated 1 out of 5 stars
Nighthawk RS200 (BE6500) is nothing but trouble!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently replaced my Netgear AC1750 router R6400 with a new RS200 (BE6500). I have two Netgear range extenders so I thought I'd get another Netgear product. I've had nothing but difficulties setting it up. Initially, I spent 2 hours on the phone with Netgear support before everything was working properly. For the last two weeks, I've been fighting with Access Control which blocks my iPhone, iPad, and a number of Smart Home devices from connecting to the router. Access Control. Looks like I'll be losing another chunk of my life to the Netgear support line trying to get this miserable thing to work. It almost seems like Netgear over-engineered their software. Run, run away from this router!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JenniferJ,
Thank you for your review and valuable feedback. We're sorry to hear that you are still experiencing issues with your RS200 after speaking with Support. When experiencing difficulty while setting up, we recommend visiting this installation resource: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
When experiencing an issue with Access Control and the devices on your network, we recommend visiting the RS200 User Manual beginning on page 54 as well as ensuring your device is on the latest firmware, v1.0.1.74: https://www.downloads.netgear.com/files/GDC/RS200/RS200_RS150_UM_EN.pdf, and also for the firmware: https://kb.netgear.com/000066567/RS200-Firmware-Version-1-0-1-74.
We would like to follow up with you and see what additional help we can provide. Please email us your contact information along with a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Not compatible with Verizon Fios
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have Verizon Fios and a Nokia ONT, stay away from this router because your speeds will be limited. I have a 300/300 plan and only get about 50mbps up. Theres a WAN negotiation issue which has been confirmed on the Netgear forums(that was for the rs700, this model has the same issue).
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi zehr12,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the speed from your RS200. There are many factors that can affect your Internet connection speed for devices on your home network. When experiencing issues with the speed from your device, we recommend checking your internet speeds from a few different sources, including at your modem directly, between your ISP & Router as well as your wireless speed. For more information on this, please visit the following resources: https://kb.netgear.com/000038894/How-do-I-check-my-Internet-speed, and also: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US.
We would like to work together with you to investigate this issue further. Please reach out to us with your contact information as well as a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Best Regards,
NETGEAR Team