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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the Nighthawk DST AC1900 Dual-Band Mesh Wi-Fi System's impressive range, ease of use, and strong signal strength as significant advantages. Many also praise its excellent coverage and solid performance for streaming. While some users experienced connection issues, the system's size was another occasional point of concern. Overall, positive feedback on setup and value for the price point is prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,044 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this based on other reviews and it works great. Get much better speeds and linkages without use of the repeater even with 3 floors (basement) to block reception of Wi-Fi. But it works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Excellent Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router solves two problems in one package. First it is an overall excellent router with vpn and offsite capability. and also includes a very reliable extender that works in sync with the router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router, I have a two story home. I had an old n300 router before which could not keep up. I was at my local Best Buy, looking at routers. One of the sales consultants educated me on the difference in routers and the advantages of buying this router with range extender. I knew that with the size of my home, that one router may not be able to cover the entire home. So rather than make several trips and end up spending more money, I purchased this router. I ended up needing the extender for one portion of my house. I could not be happier with the router. It is 100 times faster than my old one and very easy to install/setup. I have access from an app on my phone or tablet to change settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a rural area and my Apple TV streaming connection was intermittent with my previous router. This one gets me faster Internet connection and keeps me streaming without having to reboot periodically throughout a program.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Good WiFi Reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit did not setup, after 2 hours on telephone with Geek Squad, he recommended return of the defective unit. Replacement connected and works great in the whole house and outside. Multiple devices are not a problem either.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Excellent reception

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because so many of us on using the wifi and the Verizon router is in the basement and was so slow. Gave us the extra boost that we need. Now, no more buffering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless router is absolutely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Definitely would recommend to family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been tough to install for someone not computer savvy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall product rating good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NigthHawk is easy to setup, once you finally convince geek support that the price of the item included their support for a year. The NightHawk appears to have a stronger signal throughout the house. I am not impressed with the Geek Support with their consistency emailing me on other unwanted support purchases by twisting the support as part of my one support contract. Overall the Geek Support Team not very friendly. I would tell friends about this item but also include my situation with Geek Support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extension seems not to be as strong as was told

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is awesome! I get the same internet speeds as being hard wired to the computer. I have a smart home with lots of devices connected and this works flawlessly. You won't regret buying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provides excellent wifi coverage.. ..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Meh, Wish I had gotten an Orbi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is pretty easy to set up and configure. My main beef with this router is its lack of broadcasting power. Router is central in the house with minimal walls/interference to the whole house, including upstairs and in the front yard. I am even using the extender upstairs to help boost the signal. All of this is to no avail. We constantly lose signal to cameras in the front of the house 30-50ft away from router. Signal upstairs is weak at best and that is only 20-30ft away from router. I do not recommend purchasing this device unless you are hard wired.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    First rate router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was stuck using the inferior router given to me by AT&T, and was having all kinds of glitch , freezing moments , and dropouts but the nighthawk solved all those issues and expanded my coverage

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great Router for large home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a great router for the money! I have a 3 story, 4400 sq ft home and have no dead spots anymore. I had a few issues with the set up, had to call the Geek Squad (Price includes 1yr free Geek squad Tech support).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service from Best Buy!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for rural area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi is not great in rural area. Not the fault of the product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    so far it has worked very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has lived up to my expectations. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Good router, weak extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router works great on both 2.4 and 5ghz. The only issue is the dual band range extender doesn't keep up with the signal strength the router produces itself. Still not a bad buy for the price.

    I would recommend this to a friend