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Overall Customer Rating

93%of customers recommend this product.

Customer Ratings & Reviews

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    • Brand Response

      Best Buy Customer Care on behalf of Geek Squad 

      December 11, 2015

      We are sorry you had a poor experience with the Geek Squad service. We assure you that your experience is not typical. We take responses like yours very seriously. We can assure you that your review is being used as a coaching opportunity for our call center staff. I hope you will consider giving Geek Squad another try in the future.