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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 983 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Nighthawk Dual-Band AC1900 Router with 24 x 8 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and wide range. Positive feedback also highlights the reliable setup process, good router functionality, and excellent signal strength and coverage. While some found the price to be high, and occasional connection issues were reported, the majority of users expressed satisfaction with the product. The size of the unit was also noted as a potential drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 983 reviews
  • Rated 5 out of 5 stars

    Greater Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Routers suggested by Comcast did not include this one. I didn't have a clue as to what to purchase. The Best Buy staff informed me of all the pros and cons of a Router purchase. Excellent information. I was offered by Comcast to rent a Router at about $132 for the year. In two years time I would own it, instead of renting one. I went for this option in the event I cancel my two year contract. Thanks Best Buy for helping me make another excellent informed purchase. I do have to thank the informed staff for knowing the products that they sell. The Best Buy company can be proud of the people working for them. Sincerely yours, One of your loyal customers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does exactly what it’s supposed to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything you want it to and then some! It’s network settings are extremely user friendly and make it easy for people to setup and secure their network.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues, experience an increase in speed in comparison to the Xfinity issues device/modem. Overall, great purchase that will enable me to save on my bill over time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great xfinity modem alternative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this saves so much money instead of renting a modem from xfinity. Works better than the modem they provide and with the geek squad coverage, this is a must buy item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works just as I was expecting it to. I was looking for a modem of my own to replace the one I was currently renting from my cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great WIFI Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk Router/Modem was easy to set up and allows my whole house to stay connected. I have it connected to a power strip with an on/off button, making it very easy to reset.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice but the set up was not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty good, even tho the set up was awful, had to call customer service to set it up, but the internet its pretty fast with this

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great replacement for cable monthly modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing the modem it worked just the the modem/wifi from the cable company....good speed for Ethernet connection and kids wifi also

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Like

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. Sometimes had to reboot couple times but maybe my Xfinity connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great, easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router combo works perfectly and has saved us money by eliminating the monthly equipment rental fees from our cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Solid router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought router to replace the one I was renting from Comcast. Works just as well, if not better than the Comcast router. Plus it will pay for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    netgear nighthawak dual band ac 1900

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy for the money and it work great have had no problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Was easy to set up and works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to use voice over internet and upgrade my old equipment. Very easy to install and set up options. Has been reliable since installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a rental from cable company. It was a lot easier to install than imagined. Works perfectly and saves me money. Will pay for itself in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy seamless set up, connected my laptop and entered a few numbers and it was working. Did not have to call Comcast, supposed to wait 15 minutes to actuate was 2 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    before I had a standard comcast box that was payed no 10.00 a month for. This is much better than tha.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Netgear router was easily adaptable to my cable company. Its reliable and I can count on cable so my disabled mother can watch TV and also answer the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this router for awhile now (still do) I've had no issues and it runs everything in the house all day every day. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about the router but, the router is supposed to have a back up battery just in case the power goes out and Best Buy failed to tell me that I needed to purchase the battery and when I went back, the store doesn’t carry the battery! I had to order the battery from AMAZON!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs tech support help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but I can’t get it to connect to the app. This means I have to log in to their site directly which is annoying. Their phone support was not helpful and were primarily interested in when I bought it so they could try to claim that I was outside the 30 day free phone support window. I expected more from NetGear so this is disappointing.

    I would recommend this to a friend