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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 984 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the Nighthawk Dual-Band AC1900 Router with 24 x 8 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and wide range. Positive feedback also highlights the reliable setup process, good router functionality, and excellent signal strength and coverage. While some found the price to be high, and occasional connection issues were reported, the majority of users expressed satisfaction with the product. The size of the unit was also noted as a potential drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 984 reviews
  • Rated 5 out of 5 stars

    It works well.........

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this modal at the suggestion of the Best Buy salesman. We hope to save some money on our cable bill. We can now see youtube, crackle, and other apps on the choice screen. The picture is clear. We are happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router, Specrum Voice not supported

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This resolved my issue with my Spectrum router dropping out all the time but as some reviewers say that it supports Spectrum Voice Service it does not. Spectrum even admitted that it is wrong on their own website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great! - No more renting from Comcast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Comcast Triple Bundle (Internet, Phone & TV). Most routers don't have the phone jacks. I found this one, and it is almost a perfect match to the router I was renting from Comcast. Wasn't too difficult to hook up - Had to get codes from Comcast and that was the hardest part! Very happy with my decision!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Was easy to set up really like ir. I

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation - installed myself - works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks decent and the best part I like about it is the lights are helpful and the fact you can load a battery backup within the case. I’ve always rented but got tired of the rental gateways breaking down. Figured in the time I spent chatting with ATT or Comcast and monthly fees they impose for the gateway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Matches Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfaction - supersatisfied. I bought this unit to replace and cancel my xfinity equipment rental which is $11/mo. Although the netgear cost $279 but for me the investmeny is worth it. On top of it, it has a dual ban capabilities (2.4g and 5g) which ease the traffic of internet in our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well when it works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had some connectivity issues with this device. Unsure if it is Comcast or the router. Comcast says it’s Netgear… Netgear says it’s Comcast. Just a heads up for those planning to use with Xfinity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement for Comcast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for parents after they got tired of paying the rental on their Comcast modem. Works just the same as the Comcast modem, minus the $15 fee every dang month. I tell everyone I can now; buy your own modem!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual Band Router Cable Modem Voice Unit All In One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR NIGHTHAWK Dual Band Router Cable Modem Voice unit is an all in one unit that is fairly compact and easy to install piece of equipment that is extremely powerful providing a strong WI-FI signal for home use and uses the latest DOCSIS 3.0 operating system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saves money and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router seems to be working fine. I have triple play with Xfinity, and primarily bought it so that I could use the home phone feature. Set up was easy, calls are clear and download speeds are good. Best part is that I am saving about $120 on rental fees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NETGEAR Nighthawk is a decent router when on-sale.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a basic router the NETGEAR Nighthawk gets the job done well. I replaced my Motorola router with the Nighthawk and goodbye daily wireless failures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Complaints so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and router do what they are supposed to do. I'm not running anything complicated with it. Just a basic home set-up. It works fine, Definitely better than the one from the cable company with much better control over security features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good all in one router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well with infinity even though I did have to return it. I needed something a little bit stronger but the actual product is self is not bad and was stress-free to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save yourself some money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy decision. There was no way I wanted to continue paying nearly $15.00 per month to rent Comcast's equipment. Why? This was easy to install, and saves me money. Comcast is WAY TOO EXPENSIVE. Netgear has great customer service if you need them...but that is unlikely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for 2000 square foot house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device provides our telephone, television, and internet service from Comcast/Xfinity. All are working well, and the wireless reaches distant rooms without a booster. Very satisfied. It was a bit tricky to set up, but only took an hour or so.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought and used Netgear routers and modems for years, but this one was a lemon. All the ports fried after one year. First one fried 6 months after purchase, then 2 more and finally they were all unusable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Stronger signal than Comcast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to tell at this time but I've lost internet 3 times since hooking this modem up. I'm not sure if it is Comcast or the modem. I believe it is Comcast and will have it checked if this continues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem/router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem/router since the one I had broke down and this replaced it really well. I’ve had no issues with connectivity so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connection no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product but sometimes problems wuth the wifi

    I would recommend this to a friend