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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 984 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Nighthawk Dual-Band AC1900 Router with 24 x 8 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and wide range. Positive feedback also highlights the reliable setup process, good router functionality, and excellent signal strength and coverage. While some found the price to be high, and occasional connection issues were reported, the majority of users expressed satisfaction with the product. The size of the unit was also noted as a potential drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 984 reviews
  • Rated 5 out of 5 stars

    Met expectations - Works flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Comcast Arris cable modem with this model. Followed the instructions on the Comcast website to activate. No need to speak with anyone at Comcast. Activation took no more than 15 minutes and the product is working flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews, I settled on the Netgear Nighthawk AC1900 router. Using the tips from the reviewers, I called Xfinity before exchanging this with my old one. It works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem for xfinityw/voice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. No problems after several weeks. Have not had to reset it at all. It was set up by the xfinity service guy so can't say much about it except it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router’s

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every cent ! Before we purchased we had nothing but issues with company supplied routers. Bought this one and there’s been no concerns since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It can do what it claims to do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can do what it says. Design is minimal which is good not like those with three antennas. I had no problem with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really great purchase as I was able to combine my modem with my router. This item really brought my internet and Wi-Fi up-to-date. With that, I was able to save $10 a month by giving the cable company back their modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Router/modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult to set up originally but called Netgear and young lady stayed on line until got on line. Stable on line,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router works as expected and the WiFi is great. Only downside is having to deal with Comcast to get the router "registered" and running correctly (obviously this cannot be avoided).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than the Modem/Router setup I had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wireless cable gateway. Much better and FASTER (wireless and via LAN) than the other Netgear router I had with Motorola cable modem. Worth the price and recommended instead of the Arris brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars bc after spending hours in the phone with comcast they couldnt get to work with there service. I dont think it was the router itself like they said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace cable modem from Comcast to quit paying monthly fee. Does its job but the USB port requires too many hoops to hook up an external hard drive for back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulled up in the prking lot. Someone asked for an ID and name and in a couple minutes they came out with my order. Excellent service during these times...………...Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats paying the cable company.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this modem/router to replace the cable companies model. NETGEAR makes good stuff and we haven't had any issues with it at all. It will pay for it in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go to the Lancaster pa store to get it but was way better than renting it from my cable company every month. The Wi-Fi works great and goes far.. now I can sit outside and still get Wi-Fi..... what a deal...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised. Flawed installation insructi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works fine once installed. Installation instructions not in correct sequence. Calls for requesting Comcast to activate at end. It needs to be done earlier in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless for the 21st century!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joy to the world. The wireless has come. Let me receive my internet. Seriously, best router I ever bought. I fully recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great money saving product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product has both internet and voice saves you money on your xfinity bill!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Purchased wrong equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast installed high speed fiber optic line, told me I needed a DOCSIS 3.1 to get optimal speed. Returned Unit before installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never Rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has almost paid for itself already. Dual band , 2.4GHZ and 5GHZ, with guest channels works great. No need for a battery if you use a UPS.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product for cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good coverage for multiple systems. Doesn’t do as well in multi level homes.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Lola,

      Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.