Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $169.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 984 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Nighthawk Dual-Band AC1900 Router with 24 x 8 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and wide range. Positive feedback also highlights the reliable setup process, good router functionality, and excellent signal strength and coverage. While some found the price to be high, and occasional connection issues were reported, the majority of users expressed satisfaction with the product. The size of the unit was also noted as a potential drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 984 reviews
  • Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard this was a great modem so I purchased one. So far we are very happy with it.And it reaches out farther with the WIFI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new dual band router/modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great item and super arrive and knowledge by the staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers and tape Recorder and stereo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got hear sooner then I thought I really did not think I get it on time forChristmas but I sure did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and saves me money from paying a rental fee to cable company. This is my second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great investment saved me tons of money, by purchasing my own modem. Comcast wanted to charged extra $11.00 per month on my bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    average WiFi

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router that is easy to set up. Only gives average WiFi range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set-up; good customer service.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box and into place. Good phone app ("Genie") for control. Good phone servants on hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one Modem for Internet & Voice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Nighthawk for my new place to have Internet & Voice and not have to pay rent on a outdated Modem from the cable company.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Modem has lost telephone 2x, no reply from geek sq

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As noted above, have lost dial tone on phone twice. Was able to get it working again by turning modem off and restarting. Should not have to do this on new product. And, have not heard from geek squad guy after e mailing him. With this stay at home order, have not gone to store to make inquiry. Otherwise, giving me good wi fi signal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched my internet provider and purchased this product. I used to use the amplifier, but not anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to connect once it is activated.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works the same as the one we were "renting" from Comcast/xfinity . The box that it came in said xfinity on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than paying for cable box, i bought because i was tired of giving the cable comp money every month this way this is mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning Fast

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment to own router instead of renting monthly from Comcast. Pays for itself in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were easy to follow. We ran into an issue but the customer service was really helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my internet and have had no complaints as of yet. Hook up was a little frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works better than the one Comcast provides you with your cable. Instead of renting one from Comcast just purchase this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet stiii is not as fast as it should be... considering the price of this item I was hoping for better results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great replacement for xfinity modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast charges enormous amount of money for rental. This is a best way to reduce your monthly bill and own your modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning in a box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade and works as a replacement for Xfinity triple play customers. Buy this and give them back their garbage box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works just and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good and very fast. However, comcast can still flash the modem and reset some settings. pretty annoying.

    I would recommend this to a friend