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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 984 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Nighthawk Dual-Band AC1900 Router with 24 x 8 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and wide range. Positive feedback also highlights the reliable setup process, good router functionality, and excellent signal strength and coverage. While some found the price to be high, and occasional connection issues were reported, the majority of users expressed satisfaction with the product. The size of the unit was also noted as a potential drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 984 reviews
  • Rated 3 out of 5 stars

    router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great until there was a storm. Comcast would not help because it wasn't theirs. Netgear would help reset it if we paid for service. We purchased our own to save money. We went back to renting from Comcast.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi happy,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Modem disconnects and Netgear will not even answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is junk Netgear's customer service is a joke, they only answer the phone for 90 days, and you have to pay to speak with them after that. The modem keeps disconnecting, and the light turns red. If you are depending on the wifi for security, phone, etc this is a critical failure, and the only way to fix it is to reboot the router. Failed while we were on vacation and there was nothing I could do. Piece of garbage!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and will handle all of our computer and wi fi needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like the best about the Router that is support by Xfinity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It wouldn't be bad if you could fine the battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having a hard time finding the battery for this unit If I had any idea that this was going to be HARD PROCESS I would have never brought the Netgear-Nighthawk Dual band Ac1900 Router w/24x8 Docisi 3.0 cable modem...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this product saves me money each month. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will definitely not be disappointed with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saves me money from comcast rental fee no issues works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router with solid performance. No internet issues since installed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay away

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is okay but Netgear support is terrible. I bought the router and when I tried activating it with my service provider the phone service would not work. After literally hours of troubleshooting it was determined there was a problem with the router. Comcast would say it was a Netgear problem and Netgear said it was a problem with service provider. It went back and forth a few times before Netgear said they would send me a refurbished one. So I bought a new product from Best Buy and they replaced it with a refurbished one. I will never buy another Netgear product. Yes, it was that bad.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Richie827,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to activate with Xfinity for a novice like me

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Interrupting connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for 11 month then the problem started when it kept dropping the connection as frequent as every 5-10 min Although it’s still in the warrenty period it’ll cost me $100 to have them fix it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work great for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more rental fee. Will pay for itself. With the money saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router gives me the most speed I`ve ever had. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement for xfinity router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Direct replacement for Comcast modem/router/phone component

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works just as well as more expenseve ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Módem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the trick , I no longer have issues with my internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had for a bit and it works great no issues as of yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the exact equipment tht I need to do the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Meets and exceeds of our local media provider.

    I would recommend this to a friend