Customer Ratings & Reviews
- Model:
- C7100V-100NAS
- |
- SKU:
- 5787800
Customer reviews
Rating 4.4 out of 5 stars with 984 reviews
(984 customer reviews)Rating by feature
- Connection Quality4.5
Rating 4.5 out of 5 stars
- Performance4.5
Rating 4.5 out of 5 stars
- Setup4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Nighthawk Dual-Band AC1900 Router with 24 x 8 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and wide range. Positive feedback also highlights the reliable setup process, good router functionality, and excellent signal strength and coverage. While some found the price to be high, and occasional connection issues were reported, the majority of users expressed satisfaction with the product. The size of the unit was also noted as a potential drawback by a few customers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works with Comcast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an alternative to renting from Comcast.
I would recommend this to a friendRated 5 out of 5 stars
Good wifi router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wifi router works great and does what it said it would do
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reall great product. Have no issue with connection.
I would recommend this to a friendRated 2 out of 5 stars
OK, I suppose, if I didn't get a lemon.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.According to the Best Buy sales person, this was the best unit available to replace Comcast's modem for their Triple Play (Including phone). I don't know if I got a lemon or not, but right from the start it kept dropping the wifi portion. Refused to reset. too, I had to unplug it and start from scratch. I've fought it for 10 days now and later this week I'm going to box it up and return it. Hopefully, the one I bought just suffered "Infant Mortality"
No, I would not recommend this to a friendRated 3 out of 5 stars
works good but not distance range
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this product for about 15 days and the signal kept dropping specially on my wifi cameras around the outside of the house and then would not be able to see my cameras through my cell phone.
No, I would not recommend this to a friendRated 5 out of 5 stars
Top of the line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always gotten good results out of the nighthawk
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great everyone should have one of these I need ten more
I would recommend this to a friendRated 5 out of 5 stars
excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product gave me great internet service. Great Buy
I would recommend this to a friendRated 1 out of 5 stars
Not a good choice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has already broken and I had to purchase another one.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not very good recommendation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was recommended when I told a sales person I would be paying for the highest speed at Xfinity, now I’m being told by Xfinity this item can only give 300 of the 1200 speed I’m paying for and that is why I’m having internet and security system problems. For this cost the upgrade version is recommended CM2050vDOCSIS 3.1 (worth the try according to Xfinity)
No, I would not recommend this to a friendRated 3 out of 5 stars
Just an ok router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am having intermittent issues with WiFi where it goes out for a second or 2. There are some issues with the xfinity voice service as well even though I have the latest firmware
No, I would not recommend this to a friendRated 1 out of 5 stars
This is the worst modem router I’ve EVER bought!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to be cocky however this modem router is the worst of the worst I ever ever bought in my entire life! And of course I was away on vacation for over 30 days therefore it’s nonreturnable anymore! Who would’ve thought! I’ve spent in the last eight months I see, for over $10,000 worth of merchandise at Best Buy and I will never never by there again. The only reason I bought this router was to have my phone line working with my fax machine. And I would’ve left no stars whatsoever but of course you have to at least leave one star! I wish I did not go away sometimes but my trip was well worth it Therefore I’m going to take the loss and they just gonna lose a very very good customer. Please please please I am begging you do not buy this modem router with voice! I just connected my old modem router and of course like a charm!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Floridadoll777,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 3 out of 5 stars
Beats Comcast’s Motorola but not by much.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be restarted about every 2 weeks. A little disappointing considering the cost.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Butch,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 3 out of 5 stars
Modem had to be immediately replaced by Geek squa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because if she of fax machine we could not use a newer style modem but ordered what geek squad recommended. The unit malfunctioned but geek squad replaced it and it is fine
No, I would not recommend this to a friendRated 3 out of 5 stars
Expected better...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping that this would be a fantastic upgrade over my old XFinity supplied modem. It’s less than stellar. Devices have a hard time connecting and it just seems slow.
No, I would not recommend this to a friendRated 2 out of 5 stars
NOT FOR LARGE HOMES!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I downgraded from my netgear Nighthawk X4S Dual-Band AC3200 because the 5G Band started constantly dropping. unfortunately, there wasn't anymore in stock so, I figured a slight downgrade to the previous model shouldn't hurt much right?!?!.... WRONG!!! Wife and kids constantly on zoom meetings and this(despite my mesh wifi extender) is NOT holding up well all. Unfortunately again...back in the market for something more stable.
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 2 out of 5 stars
My experience
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit worked great but Comcast must have zapped it when they refreshed the internet signal
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Customer,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 3 out of 5 stars
? of Longevity Compared to isn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints about the product but leary of the necessity of replacing them, versus using isp issued devices.
I would recommend this to a friendRated 2 out of 5 stars
fine - but 960 mbps?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this thinking it would accommodate my recent Xfinity upgrade. turns out not quite. the upgrade gives me 1000 mbps and this router maxes out at 960. also, Xfinity now lists DOCSIS 3.0 as "incompatible" with my service, as they're on DOCSIS 3.1 now. So this model is a little behind the times already. my bad for not taking a deeper dive on my research, but this may be helpful to someone else?
No, I would not recommend this to a friendRated 3 out of 5 stars
Router is getting hung frequently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is working great but once in a week getting hung and need to restart the router manually. Sick of this and looking for a change !!
No, I would not recommend this to a friend