Customer Ratings & Reviews
- Model:
- C7100V-100NAS
- |
- SKU:
- 5787800
Customer reviews
Rating 4.4 out of 5 stars with 984 reviews
(984 customer reviews)Rating by feature
- Connection Quality4.5
Rating 4.5 out of 5 stars
- Performance4.5
Rating 4.5 out of 5 stars
- Setup4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Nighthawk Dual-Band AC1900 Router with 24 x 8 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and wide range. Positive feedback also highlights the reliable setup process, good router functionality, and excellent signal strength and coverage. While some found the price to be high, and occasional connection issues were reported, the majority of users expressed satisfaction with the product. The size of the unit was also noted as a potential drawback by a few customers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Lasted less than 2 months!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device started failing after a month of use. Totally failed after 45 days. Spent 90 minutes on the phone with Linksys support to finally be told that they would replace it. Have to spend $$ to get it replaced quickly after just purchasing a $370 device! This is absolutely insane! Think twice prior to purchasing this product!
No, I would not recommend this to a friendRated 1 out of 5 stars
Product failed, tech support told me to buy a new
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product failed (Constantly resetting) within warranty period. Replacement sent failed in the same manner with in two weeks. After several calls was told I needed to purchase a new modem. Would strongly recommend against this model for this reason.
No, I would not recommend this to a friendRated 2 out of 5 stars
My Netgear broke down after just one year old.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the performance. Didi not leave to expectation.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Disappointed,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 2 out of 5 stars
Died
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t even last a year before it died. I expected more
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Cass,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
Not compatible for U-verse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whoever is planning on getting this or considering buying this product need to understand that this doesn't work with at&t u-verse internet, which I had to learn the hard way. What I wish this product would let you know on the box that it's not compatible to certain internet providers. I hope this helps anyone that read this
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Contactable with Comcast Xfinity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I was told this was compatible with Comcast Xfinity, it is not. I am often told the wrong thing at BB. I am pretty sure Comcast is running DOCSIS 3.1 or 3.2 now. Either way I just use the new modem Comcast gave me and it works great. Most of the time... Hey it's Comcast...
No, I would not recommend this to a friendRated 1 out of 5 stars
It never worked properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Rounter has never worked properly. Comcast came out twice to check the problem and in the end claimed it was the Router losing power or whatever. T.V. Would go in and out they changed lines, did resets and nothing worked. Too late to return u only get 16 days.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not recommend it doesn’t last.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up with the cable company, never works 100% with my computer wire connection. And it no hold de settings and the warranty are due. Only with ups and downs works for 18 months.
No, I would not recommend this to a friendRated 1 out of 5 stars
unusable
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned it as i couldnt get it to work. I have set up several routers and modems and never experienced this where it just wold not work
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi unhappy,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you
Rated 1 out of 5 stars
Router failed in less than 2 years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router failed in 1.75 years. Not a good investment! Router kept on rebooting and was always losing internet connection with xfinity.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to get internet and still have problems. Should have stayed with what my cable company gave me to rent. Very disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
This product did not last for a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product began to malfunction about 6 months after purchase and died completely in 11 months.
No, I would not recommend this to a friendRated 1 out of 5 stars
Netgar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was returned it wasn't compatible to Comcast cable provider. On the box it state that it is compatible to comcast cable.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Mike,
Thank you for your feedback. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Crap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing worked ok for about 6 mo then the problems started.
No, I would not recommend this to a friendRated 1 out of 5 stars
Paid for new, received a used Netgear!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid fully for a supposedly brand new product, received a “used” one instead!!! Unacceptable.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one was the worst thing I but I don’t recommend it finally I had to return it
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Fayeb,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
Don't buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work at all. Their customer service wasn't very helpful. Do not buy it
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Muhmus,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 5 out of 5 stars
Would buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, just wish it would have lasted longer
I would recommend this to a friendRated 1 out of 5 stars
????
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working adfter 5 months I don’t know what should I do
No, I would not recommend this to a friendRated 1 out of 5 stars
Nope
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went back to renting from Xfinity, this product last 6 months
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Coach,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team