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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 71 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk Mid/High-Split 32 x 8 DOCSIS 3.1 Cable Modem. Many users report satisfaction with its overall performance, noting that it works as expected. Several customers have also highlighted significant speed improvements after installation, and some have experienced enhanced connectivity, with noticeably faster WiFi speeds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 71 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    easy to install, errorless performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first connected it, the modem automatically brought up a web page by my service provider (Spectrum), which allowed me to register it without having to call technical support. Since then, this modem has not had any drops; it works flawlessly. I recommend it without reservation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works super well, customer service is great. Looked through yhe reviews before purchasing and it seems like the bad reviews are from the ignorant ppl that didn’t do research on how to actually use the modem rather than renting from an ISP. Works absolutely amazing with the ORBI wifi 7 router. No complaints at all other than having to configure the network myself which is great because you can control everything yourself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to set up with the instructors in the box

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Super Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved our connectivity issues. No problem integrating with COC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    H. Francis

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and actually seemed to update current equipment in my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product has helped me improve streaming………..

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy set up and works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new modem is great. We got new router and satellites at the same time. Easy set up and the WiFi now is super fast. WiFi 7 on our tech that is capable is great. Know need for the name brands or more expensive brands that will do the same

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works fine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to assemble and put to use immediately. works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted arris sb8200 but it doesnt work with optimum so i got this modem and a tapo link be5000 mesh system, happy , happy , happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and a great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Xfinity and this router really goes above and beyond. It’s ease of use and set up make troubleshooting and pinpointing devices on my network easy. Plus it can handle a variety of devices and the Netgear app helps to keep everything organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is awesome. My vseebox was always buffering couldn’t figure out why installed the nighthawk and it totally increased the signal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best Modem for Mediacom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved a lot of problems with my ISP. very good diagnostic info! Great Modem for Mediacom

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for its options, Solved our problem of drag for my gamer son and my business.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Performance review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit,it was so easy to set up with Xfinity and performance is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Newmodemrouter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened the box, read the instructions. Connected, it didn't have any problems.It works great has been working since I got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my previous Netgear modem (CM1000) which we've had since 2018, for the (CM2500) and so far I'm very please with it. Granted I had to contact my ISP to help connect the new modem, but it was very easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem the speed of the internet is amazing definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working extremely well with my Astound Grande service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping Grande Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and easy setup. Grande Tech did some tweaking.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk Mid/High-Split 32 x 8 DOCSIS 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for faster speeds. We all love it it the household. Sleek design with red accents make this a nice addition to my PC room.

    I would recommend this to a friend
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