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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 63 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nighthawk Mid/High-Split 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of setup. Many appreciate the straightforward installation process and the modem's reliable functionality. Positive feedback highlights the user-friendly experience, including the simple setup and intuitive app. The modem's ability to improve internet speed and provide a stable connection is frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-63 of 63 reviews
  • Rated 1 out of 5 stars

    They didn’t refund me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this item and it doesn’t show I ever got refunded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive Garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks. Super expensive and it’s already fried. Never worked well from day one and positively zero assistance to repair or replace. Save your money.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Clint,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your CM2500 after speaking with Support. We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to [email protected], and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An excellent upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in search of a reliable cable modem after my previous one began working intermittently. My research led me to the Nighthawk CM2500. Since my purchase, it has worked flawlessly!

    I would recommend this to a friend
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