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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 184 reviews

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  • Connection Quality

    Rating 4.8 out of 5 stars

  • Performance

    Rating 4.8 out of 5 stars

  • Setup

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the Nighthawk Mid/High-Split DOCSIS 3.1 Cable Modem for its excellent overall performance, ease of setup and use, and reliable connectivity. Many appreciate the seamless and stable internet connection it provides, along with its sleek design. Positive feedback also highlights the strong signal strength and efficient heat dissipation. The modem's ease of installation and activation was frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 184 reviews
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and performs great my second Netgear modem. What can I say about Fletch? He's been fantastic. He boxes out for us, gets the tough rebounds and does the tough things that we need to win. It's great working with him. I don't know where we'd be without him.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast and delivers speed promised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with Suddenlink. Fast and stable signal. Delivers the speed promised. Looks good. Does not get hot. Wish I could turn the lights off.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance, Speed

    Rated 5 out of 5 stars

    A terrific Modern to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cm3000 is really a good Modern, fast and you don't have the drop offs in service as where you had with the Cm2050V. One of the biggest things I've also noticed is with the speed and processing of the videos with my Smart TV, it's much faster than the CM2050V. This is a big plus because if you have a Smart Tv, you know how slow sometimes the videos can be to show. I really don't have those lag issues any longer. Very happy with this Modern and I am sure that you will be too!! This is an absolute recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Nighthawk Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable and sleek. Perfect setup for the router and for gamers. Huge fan of the nighthawk series!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Delivers Fast Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not an IT person so you won’t get the detailed spec opinions or advanced setup options. I recently cut the cable and opted to update my equipment to ensure fast, reliable speeds for streaming. Along with this modem I also purchased a new mesh 3-router system. My setup also includes a switch. I purchased CAT8 cables. The modem is located near the front of a 1,340sf single floor house. I gave priority to careful positioning of all devices in order to get the best speed. After setup I ran speed tests and various PC’s (wired and wireless) and got fast upload/downloads in line with the Xfinity gigabit x2 plan. An FYI to all though - the QoS got enabled on the router system which in turn throttled my speed much lower. The modem was blamed for the speed issues. Netgear support was phenomenal at diagnosing and determining the modem was working as should. Speed tests were over 2,000mb. 2nd call to router support where I discovered the QoS matter. Once disabled, my speeds were back to blazing fast. No drops. No issues. We’re good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup, Speed

    Rated 5 out of 5 stars

    Great modem…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A modem with easy setup, reliability and speed. Overall great value.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance, Speed

    Rated 5 out of 5 stars

    Good Speed, Seamless connection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless to connect and since I already have Orbi it was a breeze replacing the modem. The speeds are good and I did not need to restart it yet. Clearly a next gen modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best choice ever wish I would had bought sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made in buying this!! I used to have to restart my system all the time due to dropping of signal and now I haven’t had to do it since setting up this router. Mind blowing how easy the set up is. I have a good size home at a little over 5,000sqft and have TVs in every room, my kids are huge gamers, I work remotely, and our home is set up as a smart home. Everything in my home uses wifi, with this system we haven’t had any lags, drop of signal, or anything to that sort. It’s amazing!! Definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Nighthawk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xfinity upped my speed to 800. My old modem couldn't handle that speed. This modem is ace's.. Now I get over 800 on two different speed test program. I'm sure to get a few years out of this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much faster upload, ready for future upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity finally decided to upgrade the network in our area so we could get faster speeds. The main issue was mostly the upload speed. After the upgrade, I needed a new modem to take advantage of it. I had a CM1000 before and it's been great, so I got this CM3000 to replace it. Upload speed has significantly improved, to the extend Xfinity offers in the plan anyway. Also allows me to prep for other network upgrades to make my stuff multi-gig ready!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive Upgrade — Perfect for High-Bandwidth & Cyb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the terrible Xfinity-issued modem I’d been renting, and the difference is night and day. I work in cybersecurity and regularly push a lot of bandwidth — remote sessions, large file transfers, multiple VPN tunnels, packet captures, real-time monitoring tools, you name it. The old ISP modem constantly choked under load. This Nighthawk DOCSIS 3.1 mid/high-split modem handles everything flawlessly. Speeds are rock-solid, latency is lower, uploads are faster, and even with multiple devices maxing out the connection at the same time, the line stays stable. Setup took only a few minutes, and once it synced with my ISP I was online immediately with zero issues. No more random drops, no more slowdowns, and best of all, no more monthly rental fees for hardware that barely worked. If you need serious performance for work, gaming, or a heavy smart-home network, this modem is absolutely worth it. Highly recommended — especially if you’re replacing an ISP-provided modem. This thing is a beast.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and a bit better looking than most other modems. I have a gigabit service to my home, and using an Eero 6 router I can achieve 800Mbps+ download speeds with this router. There are more than 50 devices on my network and I've never had speed or interruption issues. Really recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cm 3000 cable modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Cm 3000 from the spectrum supplied cable modem and glad I did. I also did upgrade my isp to 1 gig. Matched with the new netgear router my tv views are a lot more vivid and there is no lag in web browsing. These products are a little pricey but they are sure wort it to me and family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Mega improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster right out the gate. The older model does not support the demand of these extreme speeds. This newer version does the job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup, Speed

    Rated 5 out of 5 stars

    New modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to connect. Worked great out of the box. Much faster than my older one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk DOCSIS 3.1 Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My former cable modem/router failed. After consulting with Best Buy, I decided to purchase a separate cable modem and router. The ease of connection was greatly appreciated. The huge benefit is I immediately received a significant increase in my internet speed. I am sold on NETGEAR products and the value received for the money spent. The other intangible is Best Buy consulting. Overall, a great purchase experience.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Great Product but too pricey!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded by modem from the Netgear CM1000 to this new model. The setup was very easy (easier than my last unit) and I immediately saw a substantial increase in the download speed from a max of 20 to 200mps and a upload speed of 1ghb! The only downside was the price point. I was previous getting 500mps on the CM1000 at a price point of $150 in 2016. Now to jump to $300 USD seems a bit pricey. I do recommend this product to people like me who need speed at the home for work but defer to others to use a combo unit at $249 or a lower model for a reduced price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Internet Speed Modem For Xfinity Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Xfinity for my high-speed Internet. Xfinity did an upgrade in my neighborhood, so I needed to upgrade my modem to this model. I am getting much faster download and upload speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    A perfect cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works well, app is intuitive, overall a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Signal strength

    Rated 5 out of 5 stars

    My best modem to date.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. No loss of signal or cutting out. Fast, easy to connect.

    I would recommend this to a friend
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