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NETGEAR - Nighthawk Pro Gaming Wi-Fi Router. AC2600 Dual band Wi-Fi with Geo Filter, QoS, Network Monitor. Powered by DumaOS-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 307 reviews

88%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Not just best gaming, but best router by a mile

    Posted
    Ragnarok

    I've been using Netgear's XR500 Gaming Router for a week now and I am in love. Before I received this router, I was using the Netgear Nighthawk AC 1900 (C7000-100NAS) as my modem/router combo in one. While the Nighthawk AC 1900 was nice, I hated that when my son and I both played XBox One and PS4 at the same time as my wife was watching Netflix, we'd both get lag occasionally. If we were playing CoD or Fortnight as well, I would have to remember to stop uTorrent from running on m computer as that would also kill our connections at times. With the Netgear XR500 Gaming Router, I can finally say those days are over. Now I'll admit, while I'm a bit technical, I am far from being a tech genius. So sometimes looking at the settings for my previous routers has been a bit overwhelming. That's one of the reasons I love the XR500. Installing it was probably the easiest setup I've had for a router so far. When you first log into the modem and start the process, the router automatically detects the type of connection from the modem and after a little while, provided me with my speeds. The only thing I actually had to configure myself was to change the SSID's back to what I wanted. There was no other configuration needed on my part, I didn't have to try to figure out what things meant. It was so simple that I'm sure I could have had my 10 year old son do it and it would have worked. When you log into routerlogin.net, instead of the old Netgear interface, you are pulled into something called DumaOS (which you can see in the image). I love this. The first screen is the dashboard which you can customize as you want. I have mine setup to see the internet status, wireless status, CPU Usage (of the router itself) as well as network overview and network snapshot. I absolutely love the network snapshot, and it's something I never realized before how much I would want it. I love being able to look quickly and see what devices in my house are downloading data at any time I want. It comes in really useful when I"m trying to figure out what devices are connecting to my system around the house and how much bandwidth they are clogging up. I used to worry about devices using too much data. Having to stop uTorrent when playing online, or log off of Fortnight when the wife wants to watch Netflix. I don't have to do that any more thanks to the feature I love as much (if not more, I can't decide yet) than network snapshot which is QoS (quality of service). I'll be honest, the past 3 or 4 routers I've had have had an option for QoS and I have never messed with it. It just never made sense and I couldn't figure out to change anything. With the QoS page within DumaOS, I was able to easily click on my consoles and even desktop and set the device bandwidth. The way Netgear and DumaOS has it setup, the QoS Anti-Bufferbloat only turns on when High Priority Traffic is detected (such as games...it doesn't pick up torrenting which is good). If I'm playing Fortnight on Playstation4 for example, the QoS sends 27% of the bandwidth to the PS4. I don't have to worry about Netflix or uTorrent hogging up 90% of the bandwidth as the sytem says "nope, not gonna happen." There is something else I have noticed as well. While I liked the Netgear AC 1900 Nighthawk, I didn't always get great reception/speeds around my house. My router (and office) are on the 2nd floor so I had to use Netgear Extenders to reach my living room and powerline adapters to provide constant speeds to my consoles. After using the XR500 Gaming Router for a few days, I decided to see what would happen if I unplugged the powerline adapters and connected via wirelessly, would the download/upload speeds suffer. I actually got faster download speeds via the wireless connection now. The XR500 looks like a futuristic Predator mask and I'm pretty sure it is part beast. While I did receive this router as part of the NETGEAR First Look Review Program, it did not influence my review. The only thing that did that was DumaOS and the speeds. I will say, the one thing I wish the router had, which may be possible and I haven't figured it out yet, would be the ability to whitelist a domain so that I could whitelist the online conference meeting tool I use for work (I work for home) so during the summer, I don't have to worry about my son and his friends playing Fortnight hogging the bandwidth like they did last summer. Though, at the same time, I have a feeling with the QoS settings, that's no longer going to be an issue as I can set my work computer to have a minimum amount of bandwidth as well as to not lose any connection.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    What to expect if you're like me

    Posted
    George
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Given how much we rely on the internet, it honestly surprises me that more people don’t invest good money on a router and modem. The last router and modem I bought was more than five years ago, so it was time for an upgrade. Here’s how I use the internet: I live in a 1,300 square foot condo in a congested urban area. Thick concrete and metal make up my walls, so range was an issue for me in the past (more on that in a bit). I stream 4K, HDR, play on my XBOX 1 X in 4K, download movies, play games online with my PS4 in the other room. At any given moment, I could be playing a game in one room, and my wife could be downloading something and streaming something in 4K in another room – all while we play with our phones and laptops. We also have a Nest and Sonos Playbar + Sub. Is this router worth $300? Yes. Here's why: You won’t buy one every year. We also live in a world where more and more things are connected. More importantly, this router performs fantastic. Here are some details: I pay my cable provider for 330mbps. My previous setup (Netgear N600) gave me 150mbps when I was directly in front of it. In our second room, it gave us about 20mbps; it was a bit of a dead zone and I had to get an extender to game on XBOX. With the extender, I got about 50-60mbps in the second room. Now, I’m getting 450mbps *throughout the entire house* and that’s with *NO extender.* Phenomenal. More so, this has perhaps the most user friendly software, dubbed “DUMA OS,” that I have ever used. DUMA OS shows you every single device connected to your router in instant real time (see my attached image). You can easily direct bandwidth to more important devices, such as your gaming console or PC, in seconds. Setting up Guest WiFi, etc, is extremely easy. There are more features such as “Geo Filtering,” which allows you to play games online with specific parts of the world. Yes, the entire world. There’s a VPN so disgruntled gamers can’t ruin your day with a DDoS attack. There’s more, but the important thing to note here is the DUMA OS makes using all of it very simple. This also has something called “Smart Connect.” In short, enabling it doesn’t require you to have multiple WiFi profiles (ie -- Netgear, Netgear 5G). It “smartly” diverts traffic to where bandwidth is needed most. So far, I like having one profile and so far, it is working flawlessly. During setup, there was a SNAFU and I called customer support. I was ready to return this because during the call, they told me it would be an hour because specific technicians handle calls for this specific router. Annoyed, I hung up. But, they literally called me back in an hour -- I didn’t answer the call. They called *again* and were very attentive and resolved my issue (if you have trouble during setup, do a “reset” but pushing the tiny button in the back). The tech explained to me how important this specific router is to Netgear, and gave me his personal number should I have issues in the future. I was very impressed. In short: this is worth the $300 price tag. You will have it for years. I paired this specific router with the Netgear CM600 (24x8) modem. You also don't need to be an IT pro or hardcore gamer to handle this. It's easy to setup.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great router, with room to grow.

    Posted
    Psychlore
    • My Best Buy® MemberMember

    Note: This is a HIGHLY abridged version of my review, if you have questions, please feel free to ask. There has become a trend of manufacturers slapping the word ‘Gaming’ on a product, in order to increase appeal and price. Netgear hasn’t done this until now, so, needless to say, when I saw ‘Gaming Router’ slapped onto Netgear’s newest product offering, the XR500….. I sighed. Fortunately, or perhaps unfortunately, Netgear already has a pretty solid range of routers that operate extremely well for gaming, so what exactly can they offer up to make this new router a better product? My most recent ‘Go To’ router, is Netgear’s R7800 router. I picked it because it meets the needs of most of all of my clients, performs well, looks good, and it has, essentially the same footprint as the Netgear R7000 router. (Which was my previous ‘Go To’ router of choice) When I saw the RX500, I immediately thought it looked very much like the R7800, minus the fact that it has more of a futuristic sports-car look to it. Frankly, if this thing had a scrolling red LED at the front, reminiscent of K.I.T.T. in Knight Rider….That would have been the only way it would have caught my attention faster. (Netgear marketing clearly missed an opportunity here *chuckling*) Now, as with anything that emphasises style first, I find myself wondering: What if it performed poorly, but I was ‘ok’ with that, because it looked good?? Would that mean I’ve become my worst nightmare, a shallow consumer who cares more about ‘bling’ than anything else?!?! Luckily, I can safely say, we’ll never know the answer to these questions… because this router is pretty awesome. Anyone that has used a Netgear router in the last 5-6 years will tell you, that even when the routers perform well, the user interface is less than stellar, and the devices occasionally lack certain bells and whistles that power users have come to expect from other manufacturer’s devices. With this router, utilizing DumaOS, the user interface has been completely revamped, and looks, dare I say.. Modern?!? Do you want to know your current average latency? How about how many devices are connected to your network, and their current average network speed? These panels can be configured to display all of that and much more. They can ALSO be resized to fit your preferred layout. Out of the box, even if you don’t mess with any of the additional setting and options, the router performs as well if not better than the R7800. But where it really starts to shine, is when you go in and start tweaking the settings a little bit in the QoS panel. With other routers, often there’s just simply an ‘Enable QoS’ checkbox that’s supposed to fix latency and bandwidth problems with devices on your network. HOWEVER, those checkboxes aren’t very accurate, and they have no idea of what your maximum capacity on the entire line is. This router attempts to get around that, by performing a speed test on your connection, and setting that theoretical max, within the router itself. It gets to about 90% or so, so I’d recommend setting it to your proper speeds if it doesn’t get it right. While this is a slight issue that doesn’t really affect the overall review, it’s something that all users should be aware of, especially if you’re enabling QoS. Speaking of QoS, there are multiple avenues for adjusting and tweaking it on this router. You can have it determine QoS triggers on devices, IP addresses, or detected network traffic type. So, there’s another neat little feature, that allows you to sort of region lock yourself when gaming. See, sometimes the auto-matchmaking systems that developers put into place, simply don’t work as expected. A laggy connection is terrible to play on, already, and when you can’t even properly communicate with your team due to being connected to a server outside of your area, your gaming session can go from being fun, to no fun at all. This feature allows you to go into the router, and tell it you ONLY want to be connected with other servers within a certain radius. Now, there’s the other general run of the mill port triggering and port forwarding, and all of the other little things you’ve come to expect of a consumer class router, but with DumaOS, you get those previously mentioned QoS addons, the various adjustable display panels in the UI, and all of the ‘extras’ under the hood. Overall this router is fantastic. Downsides: 1.) This is the first iteration of Netgear utilizing DumaOS, so there is still of a bit of a disconnect between the usual Netgear settings, and the DumaOS ones. The full integration of the two doesn’t seem final. You’ll be spending time going from 1 configuration panel for the Netgear side of things, and then the other configuration panels for the DumaOS settings. This may frustrate some users. 2.) Network Monitor Issues - DumaOS has a feature built into it that has a network monitor functionality in it, but viewing this data can be a bit of a headache on a busy network, as the graph updates every 1 second, and so it makes it super hard to click on the desired device. But once you do, you can actively see what type of traffic is being consumed by a particular device. For SOME, this might be construed as an invasion of privacy. Now, just realize, you can’t actually view what is being viewed, just general types of traffic. This is even less severe than some might think, because (too) often, I saw a lot of ‘Unknown’ and ‘Uncategorized’ traffic indicators. This didn’t affect the performance, but the UI clearly didn’t know what it was looking at. 3.) Once again since this is the first gen of the DumaOS being bundled with a Netgear product, the documentation is lacking. Example on the QoS page: There is a sort of circular flower looking slider, where you can adjust performance based on devices connected to your network. Now, the question is, What setting is the better setting? Red or Green? 0 or 100? 4.) In the network Device Manager tab, if you have switches in place on your network, you can’t specify them as switches, nor indicate what devices are plugged into those switches. So, if you tell the router to block connectivity to that switch, and it has other devices plugged into it, it won’t necessarily let you know that you’re going to be blocking traffic for all of the devices plugged into that switch as well. So use the blocking feature with caution. 5.) In the Device Manager tab, nearly all of your device names aren’t detected. YET, when you go into the Netgear Tab, and go into the LAN address reservations (for assigning IPs based on MAC address) you will see the names of your devices.. Those SAME devices that the Device Manager can’t recognize. 6.) Also on the Device Manager tab: devices are listed as offline, when clearly they’re not. (mine currently shows a large number of devices offline, that aren’t) Perhaps my issue is that I have too many (62) devices operating on this router, I don’t know. Your mileage may vary, here. 7.) On the main dashboard, you’re going to find a list of ‘Installed R-Apps’, which I assume are a listing of applications that are integrated into the device. There are clearly options to enable and disable different R-Apps. Or, at least, there WOULD be, if the buttons actually worked. For the above mentioned reasons alone, I find the DumaOS portion of this router a bit ‘half baked’ as it were. I imagine it’ll be more polished as the device matures. Now, even considering all of the little quirks and issues above, I absolutely love this device. Other than 1 weird little issue with the UI not refreshing properly (not 100% convinced it wasn’t something with the laptop I was using at the time), I’ve had no major issues with the device. That said, fully understand, when I get a new device, to make sure it’ll withstand any sort of situation my clients might put it in, I’m actually rather brutal on the first encounter with devices. This unit has been placed in both a 50F environment, and a 90F+ environment and has performed flawlessly, and has more than exceeded my expectations for a new model of router. The original concerns with the whole ‘Gaming’ aspect being appended to the router isn’t entirely gone, because of the stigma associated with it….. But I will openly say, this is a high performance router, that should meet any realistic demand you throw at it. Biggest gripe:Netgear and other manufacturers: Stop being lazy, and putting paper labels on these devices. Prominently on top of the router, is a paper sticker that has the default SSID and password for the router. By the way, they have both of those items on the label on the bottom, too. Why it’s necessary for both spots, I honestly don’t know. You know what, fine, put a decal in both spots, because apparently it’s too much work to flip the router upside down and look for the SSID/Password, which most people are going to change anyway But, for the love of everything, STOP MAKING IT OUT OF PAPER. Manufactures: If you insist on using a label there, use a vinyl label. Yes, it will likely cost you half a cent more per label. But, you know what? I’ll happily pay a full 1 cent more to have that label easy to remove, so I can place it somewhere more secure, if I decide to use the same password and SSID. Or, better yet, do like you’ve done in the past, use a piece of plastic wrap to stick it on there, so people can remove it easily. Yes, that’s my biggest complaint. I know, I’m odd. For the MSRP of $300, this router is an amazing product. I’m sure I’ll be purchasing multiple units, momentarily, as my clients start their upgrade processes this year :) Disclaimer: I received this product as part of Netgear’s First Look Review program, which allows users of Netgear’s products to receive review products in exchange for critical and unbiased reviews.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Second time I am writing this review

    Posted
    Hellnight
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If I get booted before done screw it. Yes this is one heck of a cool looking piece of tech. I believe i i paid 215. or so for it and got a 50 dollar gift card for it. Not a bad deal so in total if you count the card I paid a little over 165 for it plus tax. Mowe will this make you a beat at call of duty no will it make you a insane sniper in ghost recon um no will it make you a god in halo I think not. And it won't really boost your speeds you will be limited to what your service provider and your wallet allows you to be. I would have liked to give it a little better than a 4 le a 4.5 but wasn't a option and a 5 in my opinion should be un ascertainable. But to each there own the design on this thing is just awesome it reminds of a stealth fighter I just wish it had mounting hardware so I could mount flush on the wall. Plus the customization you can do with the hardware is insane quite intimidating at first glance but I am thoroughly enjoying playing with it. Just mind you that this will not boost your internet speed it can only work with the signal coming in allows it to. But it can prioritize what device gets the more dedicated service and for me I did upgrade my service router and modem all away once and it sped my downloads pig a 60gb game to less than an hour and sometimes almost a half hour. Instead of 8 to 16 hours they were previously taking me to before. Thanks for taking the time to read this and if you have more questions about this when done reading. I would suggest looking it up on youtube. And watching a couple of videos on it some pretty good ones out there. Final thought if you do plan on up grading do some research yourself I won't say this about best buy but I did kind of le what I wanted before taking to the sales guy. But if you walk in to some places and first question you are going to ask is well you think that this one can do bla bla bla they are going to size you up right then and determine what they think you are willing to spend some sales people will pain out ask you that is so they can get the most of your buck for there bang and little to do with what you really need. Mind I said I can not stress enough this was not my experience at this bestbuy but has been before at many different electronic shops. So do your homework and le what you are looking for before you go or at least have a map in your head for where you want to end up. Thanks for reading and game on.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is a gamer’s dream router

    Posted
    GoHawks
    • My Best Buy® MemberMember

    Netgear Nighthawk XR500 is the best gaming router I have seen to date. It is everything high bandwidth user wants and more. Not just for gamers but also every power user that really needs control of their network. And there is no better OS for routers then DumaOS. It is just amazing. All the options are fully interactive and at my fingertips with the dashboard of DumaOS. Netgear has been making excellent routers for many many years but they all where lacking in operating system environment. This is the only one I really like. Not just because it has all cool pictures, charts and information but mostly for having all amazing features easily changeable and traceable in one place without even restarting the router. The setup is a breeze. Most of the needed settings are turned on my default and using automated configurations really speeds things up quite a bit. I’m currently running Xbox One X and PlayStation 4 for online gaming and I can tell you, my gaming experience has never been this good. CoD is finally playable and winnable. Thanks to this router I get pretty much no lag whatsoever. This is the first for me. Even though I usually get good ping but because of my old router ping would spike up for no apparent reason and ruin my game. XR500 is the first to recognize this issue and fix it with QoS bufferbloat sliders I’m finally able to get an A rating. This is very impressive since all my previous high end routers only got to a C rating. And best of all that QoS finally works the way I want it. I can decide how much bandwidth I want for each devise on my network. Also check out GEO Filter settings that will give you an edge over your opponents. Mu-MIMO improves performance when multiple devises transfer data at the same time. If you are a gamer you owe it to yourself to try this router. I also use VPN and this router is very easy to configure my VPN settings. Gaming thru a VPN tunnel is the best. Another feature worth mentioning is one SSID for both 2.4 and 5ghz networks. This router doesn’t need three different SSIDs it can manage all traffic just fine depending on the devise that is connecting. WiFi range is amazing on this router. I finally have no dead spots in my house and I can still connect two houses down the road. All my devices report full bars of connection and movie streaming is like watching it on dvd. No lag and no reconnecting and no buffering. Stability was the number one issue with my previous routers They always need to be rebooted. It is a huge problem when I’m at work and my wife is calling me with “Your internet doesn’t work” scream. I absolutely hate that when I spend a bunch of money and it still fails to keep a connection. Well I’m glad to report to you that those days are over. XR500 is extremely stable and doesn’t need reboots at all. It didn’t get stuck even once so far. I also configured it so that I can remote login and check out my network from anywhere. The only thing it is missing is a DumaOS app for my iPhone X but I’m able to use web interface and it works great. I’m having a blast with this router and would like to recommend it to you. After trying XR500 I will never look back at my other high end routers. Thank you Netgear for providing this wonderful complimentary router to me through first look review program.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Router with Netduma Combine

    Posted
    THOMAS
    • My Best Buy® Elite Plus MemberElite Plus Member

    Setup was very easy as always. Got me back online within 5 minutes. Just plug in and open IE explorer and type routerlogin.net and follow the onscreen instructions than you all set. Duma OS is the most user-friendly software I've seen, but it's not just easy it's also advanced enough for the most technical minded. You will be pleased with how easy it is to setup and to optimize your network, and if you have any questions or need any help they also have a great forum where you can received additional support. My favorite feature is probably the dashboard which is completely customizable, you can put whatever you want to see on your dashboard. So for me I like to see my... Geo-filter (match to local hosts for better ping) Ping (see my latency and block bad host) Network monitor (see what is taking bandwidth) QOS bandwidth allocation (choose how much bandwidth to give to each device) I put my Xbox one at the top of the list and if somebody decides to fire up youtube or Netflix while I'm playing its not an issue anymore. This is a game changer. But the real benefit is the DUMA OS. It is perfect for a novice like myself to manage my home network however I want You will be very pleased with the the simplicity and power of this router, and if you are technically minded you will also pleased with the advanced features settings that can also be used. Highly recommended from me. Disclaimer: I got this product for free from Netgear with Family and Friend review program. This is my honesty and unbiased review.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not as good as promised, expect far less

    Posted
    ITGamerDad

    I thought I would give this model a try. Network Plus, Security Plus, A Plus (repair) rated IT with 25 years experience. Bought this for home with 4 teenagers, 2 xbox one, PS4 and lots of Roku, Firebox, youTube and Netflix watchers. Easy to install and configure the network. That's where the fun stops. In my house, the "device map" looks illegible with 56 devices. The problem is the Router cannot determine which is the Apple Watch and which is an unnamed device when in fact they have the same MAC/IP address so the screen is so cluttered you can barely select one device. When you look at the IP address table, there isn't the same number of devices. What happened to the unnamed devices ? They are duplicates...cluttering up your screen. You can only tell this by double clicking on each of the 56 devices. If it has a MAC but not IP address, it's probably non-existent. Gaming ? Forget about the Geo-filter. Their suggested "Profile" for COD-WWII is 2,000 miles. Anything less and you don't get into a lobby. And at 2K, you can connect (poorly) to a large number of lobbies. That was worthless. Overwatch player? You'll need to set it to 3,000 miles just to get a game. I didn't even try with Fortnight. BTW, the UPNP didn't work with 2 Xbox. Had to use Port Range Triggering. I can do that on $50 router. Other items: Internet scheduling. I wanted to turn it off for no playing during school nights. The scheduler is so poorly written, that you must choose a time of day and then choose the days that it applies to. Not the times AND days. It had to be for example, only 9-11 PM on which ever days, it couldn't be 8-10 on Tuesday and Thursday also. What family needs the same exact down time every day of the week? Biggest annoyance: The DHCP server. I know the D in DHCP stands for Dynamic which means you can get a new IP address, but most devices request and receive the same IP address. NOT ON THIS ROUTER. If your device goes off-line, the router assigns the IP address to another device. We found that out after the wireless printer IP went from .30 to .8 to .130 in ONE week. Then it assigned .2 to one of the Xbox, which is the IP of one of my repeaters, so then I had to reboot everything to get out of the 169 loop. What a mess. Setting up 28 IP address reservations in a table is ridiculous for a home router. I did not see any change in the latency, but I did see a drop from 391 Mbps to 360 in download speed. The "speed/device allocator" did work well, and I did like that feature, but it doesn't outweigh the negatives. The wireless reach was abut the same. Still needed repeaters for third floor. This router and it's software is not worth the money or the headaches.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    AWWWWWWSOME! (Now back to playing!)

    Posted
    FarSideOfCrazy
    • My Best Buy® MemberMember

    This is my review of the NETGEAR Nighthawk Pro Gaming Router (XR500) To start, I have to say I can’t believe how easy it was to get this device up and running. Plug in and connect to it’s WiFi and launch the admin, have it easily walk you through a few changes, mainly just to ensure it is secure, then you are ready to go. If you are buying this to enhance your gaming or network quality then you definitely want to go to the DumaOS dashboard page. This is where you have the capability to control what seems like every aspect of your network and ensure you have the best possible gaming experience. The DumaOS dashboard visually presents the data making it easy to quickly understand the status of your network. The default setup presents the most-likely used data so you don’t have to poke around just to see what you need. This is where the hardest part of the review happened for me. We made a few configuration settings to enhance the gaming experience and ended up getting sucked into game play for hours! It was awesome! The living situation here is there are four young adults who are constantly maxing out our bandwidth, mostly with gaming and video streaming. Our biggest issue is when we are trying to play games and the other roommates are watching videos. We would experience a lot of lag and other issues that were very frustrating to deal with. Once we started using this router those issues went completely away, so much so that it was too good to stop playing and start writing the review. In fact, that was how it went every time we changed settings or did other tests; Make a change, start the test, and play for hours. It has been almost impossible to actually get this review finished! I have used several different Netgear routers and although I like the interface they use they don’t hold a candle to the DumaOS interface. I really like how the interface is set up and looks but the capability makes us unstoppable in game play! We are killing it now and having so much fun! Both PC and the console games have really benefitted from having this router. When it comes to the WiFi strength, this device has that covered too. We are now getting a strong signal in what used to be the weakest areas of the house. Even in our detached garage we now have a strong and very usable signal. We often have friends over and we use the garage as a gathering space. Having strong WiFi out there has really been nice. Speaking of our guests, we have set up a guest network and now we don’t have to share our main credentials, something we never did before. All in all this router has been an amazing upgrade to our home network and we are all loving the upgrade. Now, back to the games! I do need to mention that I am a part of a beta review program and have been provided with a Nighthawk Pro Gaming Router (XR500) for review purposes. With that said this has been my honest opinion of the product and corresponding software.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow, what a router

    Posted
    sgjahn

    The Netgear XR500 wireless gaming router is a beast of a network device. Size: The size of this router is quite substantial. It takes up about twice the real estate of my old Asus RTAC66U. This wasn’t an issue for me, however, as I had plenty of room on my shelf for the router. Also, make sure you have enough room to place the antennas in the proper configuration. Installation: The router was an overall easy installation. I did have an issue with one of the side antenna. The nut actually threads inside of the plastic case. I was afraid that I had cross threaded the nut on my first attempt. I had to unscrew and retry a couple of times before I finally got it to seat properly. All of the other connections went in without a hitch. Software: This software can be a little daunting at first. Setting up the LAN, WAN, and wireless settings was painless but figuring out how to add specific details to my main dashboard took some doing. It was not as intuitive as I thought it would be. Once the dashboard is set up though, you get a look at a lot of useful information quickly. You can get a live look at the speeds going through the router and can see how much each device is using. The device list is set up like a tree diagram so it’s very easy to tell which devices are connected to the ethernet ports, 2.4 gHz, and 5 gHz channels. The one issue I did have while setting up the router dealt with band steering. I tried to turn this feature on, but my devices would drop the connection every couple of minutes. This became a huge problem while trying to stream. I’m not going to let this issue reflect my overall rating of the router because it may be an issue with my devices or the way I have everything configured. I’ll have to keep toying with the settings to hopefully get this to work properly. One other nice feature is that you can have all of the LEDs on the router blink from activity, you can make them stay solid, or you can turn them off completely. This is handy depending on which room you have the router in. Performance: Like I said, this router is a beast. I’ve had multiple streaming devices running at the same time as running a game on my Xbox One. This thing didn’t even break a sweat. In fact, I ran into very few buffering issues on the streaming devices whereas it was a constant occurrence with my last router. It’s also nice that you can give certain devices priority over others in order to keep the buffering/lag to a minimum. The wireless download/upload speeds also had a significant jump over the previous router. Pros: Feels sturdy and durable Easy installation/setup (except for main dashboard) Speed, speed, speed Feature rich Minimal to no lag/buffer Cons: A little bulky Have to be careful when installing side antennas Main dashboard can be tough to figure out This is my unbiased opinion even though I received the device as part of the Netgear First Look Review Program.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Router

    Posted
    Shyra
    • My Best Buy® MemberMember

    So, I really love this router a lot. Having been cruising along on a regular old Nighthawk, I was curious to see how this entry would perform. I have to say, it did not disappoint. First things first, the DumasOS is great. It’s simple without being stupid. It pretty much sets itself up, but if you want to do something more advanced, you aren’t limited to ‘but would you like to install it in THIS folder instead?’ You know what I mean. When you install that game and you click advanced install and that’s your advanced choice. DumasOS is really nice in that, yes, it’s really easy to understand and to adjust things, but you have actual options that you can go in and fiddle with to tweak things to your liking. One of my favorite things about it was being able to go in and apportion your bandwidth. I feel kind of like Iron Man - “Router, divert all power to PS4. We’re about to binge play Destiny.” Seriously, though, as a person who has a whole lot of connected devices (and wow did I not realize how many until I got this router, incidentally), this is super handy because I’m often multi-tasking and not really paying attention to everything I have going on on all of those devices. I’m downloading, I’m gaming, I’m streaming. My attention span has moved out of all human understanding; don’t even try. (It also uses a lot of charts and graphs as visuals as opposed to just a list of numbers, which is very helpful for me, specifically. (Don’t worry; there are numbers, too.)). All of this maybe doesn’t seem so important, so let me try to lay this out for you: I have 2 gaming PCs, a laptop that I play less graphics heavy games on, 2 Playstations (though one is primarily used for streaming), the requisite smart phone and tablet, and various smart home devices. I’m using at least three of them at any given time. It’s really, really handy to see what’s going where and to be able to adjust it as I see fit, quickly and easily. Generally speaking, all of the little quality of life things this router has make my gaming - and streaming and downloading and uploading, etc, etc - that much easier. It’s pretty great. As a router, the XR500 performs well. As I imagine it is for everyone else, this is a dealbreaker. I mean, fantastic OS aside, what good is it if I can’t take my laptop in the other room without losing connectivity? I’m happy to report that I can, and frequently do. Again, for you, I live in a converted school that was apparently sturdy enough to serve as a fallout shelter. I’ve got concrete walls. I’ve got exposed brick. So far, I haven’t needed a single range extender. My fancy TV set-up is in the room furthest from the router and I’ve been able to stream and game wirelessly with no problems. I received this router as part of the NETGEAR First Look Review Program. My review still stands; I get really mean when about lag and connectivity issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Router

    Posted
    Danny
    • My Best Buy® Elite MemberElite Member

    This is ALMOST plug and play. I just upgraded to gig internet with xfinity and had issues with my previous router getting anywhere close to advertised speeds. Go through start up menu disable qos and you should be good to go here. Hard wired I ended up with 942 mbps down and 42 up. My advertised speed is 1000 up and 35 down. Also DumoOS is much better then previous generation netgear os. It's cleaner more functional and the feature set is great especially for anyone who manages traffic and wants a clean / easy way to handle it. Now my previous router was a nighthawk x6 r8000 model. Also advertised as gig cable and it was surely not anywhere close to capable in my opinion. I had to tweak everything just get around 800 up. When i say eveyrthing I mean I even turned off dos protection qos, traffic metering, etc. Once I found other people with the same complaints on that router I was super disappointed in netgear. I didnt' want to look at another one of their products again. I took a chance at best buy because of the return policy. To be honest if I knew I was going to enjoy the router so much I would have spent more on the model up from the xr500 that has the quad core chipset. In all fairness with ax routers ritght around the corner I'm glad I didn't. Let's wrap this review up here. Netgear totally redeemed themselves in my opinion with this router and especially the nighthawk router line in general. To me a lot of them seemed like over priced marketing gimmicks full of features that the majority of users couldn't handle hiding behind a weak 1 ghz chipset for managing traffic / os / lan ports. In all honesty I think a lot of that holds true. However, for regular consumers sitting below the 300 mbps internet packages they'll never notice. The new 1.7 ghz chips being used really help this thing perform at gig speeds like it's supposed to. The router gives advertised speeds without much hassel or setup required by the technologically challenged. I hope netgear keeps this line of router alive and reputable because in my honest opinion if something this good comes out for the ax chipset I would be happy to purchase it as well. Also a great job implementing DumaOS. Their team needs a lot more credit here since the firmware on previous netgear routers was lacking.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Netgear + NetDuma = awesome router

    Posted
    AggiePaul
    • My Best Buy® MemberMember

    The XR500's components paired with a refreshing DumaOS interface make for a perfect combination. The initial setup was easy - opening a browser brings you to the router wizard with prompts to change admin password, change a few settings, and perform an internet speed test for use with QoS. The DumaOS interface is simple and powerful. My favorite R-Apps "router apps" are the Network Monitor and QoS. The way the QoS app is designed makes changing settings and priorities a breeze, while the network monitor app lets you see real-time graphs of what is using your bandwidth. I'm also a fan of the VPN client built-in as an additional layer of security, especially for those live-streamers. And for gaming, the ability to prioritize devices, gaming traffic, and geo-filter is pretty cool. I saw stable network performance with improvement on ping times with my gaming PC, and expect the results to be even better for console gamers. As DumaOS matures, I bet we'll see additional R-Apps to customize the experience even more. Wifi performance is awesome - fantastic range and fast speeds (MU-MIMO, beamforming, additional DFS channels). I like the ability to use one network name/password for both 2.4GHz and 5GHz networks. Other features include WPS, separate wireless guest network, and ReadyShare functions to help you get more out of your network. I wish there were more DDNS options (like custom entries), as well as better parental controls. Compared to other Nighthawks, the parental controls are lacking advanced functionality (Parental Controls app in conjunction with OpenDNS) or on some devices Disney Circle. There is the simple ability to filter keyboards/domains, but again this router focuses on gaming and network performance. It is possible future updates may add this functionality. The one minor concern I have is that SSH (port 22) was visible but closed when doing a port scan from ShieldsUp (XR500 firmware V2.1.0.6). For most people the threat is minor and extremely rare. Netgear has since released firmware 2.2.0.4, so the issue may already be resolved. With the active firmware upgrades, this doesn't change my opinion of the router. The XR500 is the perfect router for those looking to get the most out of their gaming experience, and NetDuma's DumaOS continues to evolve and is a fresh take on the router interface. I received this product for free from the Netgear First Look Review Program for my honest opinion.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Reliable, easy to set up, great OS

    Posted
    Zemes
    • My Best Buy® MemberMember

    Before I got this router along with Netgear's DOCSIS 3.1 cable modem, Cox rented us their "flagship" Panoramic router, which has a built-in DOCSIS 3.1 cable modem, as well as built-in MoCa. But the Panoramic was completely useless. Dropped WiFi connections constantly. And it runs hot too. So I got the Netgear combo out of frustration. Never thought one should spend so much on a router and modem, but here they are. The Netgear is flawless. So easy to setup. So stable. Not a single issue. That alone is enough to give me peace of mind on spending so much after having had so much trouble with Cox. But this also has the best router OS I've ever seen. The device-level and app-level prioritization is a great feature if you have such needs. I'm also glad that the functions which I've relied on with older Netgear routers in the past continue to work with this router despite the new OS. For example, the USB printer control allows a ScanSnap scanner to be connected on the network and accessible by multiple computers rather than be tied to one. I was quite concerned it might not work, but it did. What a relief. The only feature that this router loses is the built-in parental control that works with OpenDNS, which I believe is important for families that have kids. You can still use OpenDNS' parental control with this router (or any other router for this matter). To to this you just need to have an account with OpenDNS, and then manually setup the DNS server on the router to point to OpenDNS server addresses: 208.67.222.222 and 208.67.220.220. One parental control feature you do lose is the customization ability on separate computers. Without this, you can have just one filtering policy over the entire network. Frankly, I do miss that feature of the other Netgear routers. But you can't blame this router which specializes for gaming.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Definitely geared for gamers

    Posted
    JPnSC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    QOS rules are hard-coded for games (yes, I know it's a gaming router). I actually bought it for its ability to limit bandwidth to certain devices (limiting my nephew's total usage) but the bandwidth controls are specifically designed to prioritize gaming traffic and do not otherwise apply. Said another way, the router is built to specify which game traffic gets prioritized and/or which devices get their gaming traffic prioritized over non-gaming traffic. I have to limit my criticism, however, because I clearly bought this router for a purpose for which it was not designed. I bought it under the assumption of flexibility but it's actually rather rigid in its application. The network monitoring is buggy. Display of individual device usage is limited to 5 devices, and I have no idea how it decides which 5 it displays. As you can see in the attached screenshot, the Network Snapshot is showing 5 devices collectively using 0.0009 Mbps for download (one of them is even my thermostat) while the total usage in the Network Overview is nearing 160 Mbps of collective download. I'm not sure how that makes the snapshot particularly useful.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible router with terrible phone support

    Posted
    Swordid
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was hesitant to buy this router mainly because I worried I was simply paying for the "Gaming" and "Nighthawk" names over a less game oriented AC router. Reviews tend to be very good for the XR500 and it won more than one site's editor's choice. So I decided to get it since I recently upgraded to a gigabit connection. The router works well as a $300 gigabit switch. My wired desktop hits 987 Mbps and I even saw a 3-4 ms reduction in my ping (avg prior was around 35ms). That is about where the fun stops. The wireless is terrible. I spent 10 days trying to get it to work using my own knowledge and multiple support forums. Even the community support at Netgear told me just to call the phone. The attached link is my support thread if you want to read through it all. The TL:DR is the internet drops on wireless devices constantly and most of the time doesn't come back without a reboot. The same devices wired never have an issue. My old Asus AC-66U never has an issue with the devices and the same modem. I have done every setting, refresh, update, configure known to man for this router and it just doesn't work. I wouldn't be upset at a DOA router if it didn't take hours on the phone with Netgear's own systems going down and having to pay $30 for RMA on a fully warrantied product. Avoid this joke of a router and company and get something else. https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/XR500-Wireless-Constantly-Slows-Disconnects/m-p/1589860#M2009

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    DumaOS is awesome

    Posted
    leche

    I received this router for free from Netgear. I am not a heavy gamer, but I do play some Chinese online games from time to time, and it depends on the game, some are very laggy, and some are okay. I do stream video a lot, netflix/amazon/mibox and sometimes up to 3 concurrent steams. In the past, I have been using Netgear Nighthawk AC2300, typically didn't have much problem. Sometimes if I steam multiple videos the netflix detects it and degrade my quality and video gets pixelated. Now I have got this XR500, tried it for the past 2 weeks, here is what I have noticed. First impression, exterior doesn’t really look that good, but I don’t really care. However, the DumaOS is something that I am really impressed with. This is the first time I heard of it, and it’s super user friendly (better than Netgear’s own interface), easy customizable dashboard, lots of features that I didn’t even know is configurable. Not only the interface is good, overall the hardware and OS are super fast. The Chinese online game that was very laggy, still very laggy, I think they just have really bad servers or the way their program is written. But the games that I thought was doing fine, suddenly became a lot smoother when ran under XR500. I tried to steam 3 videos at same time just to test it, and I haven’t noticed any pixelating or degrade in quality so far. I thought I had a good router before, but now I realized this is even better. I am think DumaOS really brings out the performance of this machine. Definitely a keeper.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great gaming router!

    Posted
    Bryan
    • My Best Buy® MemberMember

    This thing is awesome. It's similar to the R7800 HW spec wise but looks way cooler AND the firmware is 100% different and way nicer features. It's done via another company they partnered with. It has a TON of awesome features SPECIFICALLY for gamers. I checked out the other companies website and they have a forum and are VERY active on it at replying to users asking question and making suggestions about improvements. I'm excited personally. We all know sometimes OEM firmwares aren't the most feature rich so it's nice to see a partnership where another vendor can fill in the gaps. Performance wise it's been great. Full speeds via wired or wifi. No latency issues and been rock solid stable. I've had it running about a week now. First thing I always do with a new router is factory reset it, update the firmware, factory reset it again and go to town. These steps are NOT required I just do out of habit to help reduce risk of issues. Always make sure you're on latest firmwares too FWIW. They fix a lot of bugs etc. Sometimes they come on the latest though and you luck out. It is worth mentioning I did get this free via NETGEAR First Look Review Program. This does NOT impact my rating at all. They do NOT coach us in anyway. The program exist so that potential purchasers can see REAL reviews from ACTUAL users when a product is so new it has none really. It also lets them know of issues or areas of improvements they can get a jump start on! If this is in your budget or really close and you're in the market, GET IT!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beast of a router!!!

    Posted
    mrlttran

    So I have used many routers over my life and I have to say this absolutely blows everything away in terms of performance and looks! If Batman had a router, undoubtedly it would be this one. The setup was a breeze as usual for all Netgear product. I found that I got at least a 25% improvement in overall speed and FPS compared to my older gen Nighthawk. I also noticed better speeds at the further end of the range which was a shortcoming before. I must say one of my favorite things was the new DumaOS. It is incredibly intuitive and shows everything you need at a glance. You can tell a lot of thought and planning went into this. I would highly recommend this router to anyone that takes gaming seriously and is looking for great performance. It would also be great for a family with heavy streaming needs. While I did receive this product as part of the NETGEAR First Look Review Program.but it did not affect my review I swear.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Router, but pricey!!

    Posted
    Mike

    This router is by far the best router I've owed, and I've owned and tried multiple. I have been skimmping on routers for two long. This XR500 is pricey but worth every penny. It is feature packed, design is awesome. Slap some rims and tires on it and you have a Ferrari. The range is nuts. I have a detached garage and I am able to connect wirelessly no problem, no drops in signal. Our setup at home are an Xbox One a PS4 and a plethora of devices from wireless tablets to HTPC'S and a server for media. This router does a great job connecting everything with no issues. Stream 4k, HD movies effortlessly. Now to the features, love the DumasOS, the Geo-Filter I see can make a difference in gaming, but in my use I do not see a benefit, I mainly play Gears of war 4 on Xbox One which is on a server, It does a good job connecting to a close server but unfortunately we cannot control who connects to the server, so I'm stuck playing with players with high pings. The feature that works well is the QOS setting. You can limit bandwidth to bandwidth hungry devices in your home. In my case I can bump up bandwidth usage for Xbox One. This has actually helped me with lag as well. So is this router worth it, I would say yes. It's a bit high on price but we pay for high bandwidth why not not get a Ferrari of a router to help enjoy our pricey bandwidth.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Netgear does it again -- Amazing Gaming Router

    Posted
    Loyalist
    • My Best Buy® MemberMember

    Easy to set-up, took only a few minutes to set-up and within 5 minutes I was able to set-up and start using.Power-on the router and open a web browser and log into the router. The intuitive web interface guides you through the set-up process, it was a breeze to set-up. The router includes a rich set of features that are amazingly easy to set-up and use. My favorite feature is the dashboard. It is customizable and you can set-up the dash board to view the feature that are most important to you such as bandwidth consumption by various devices in your network. You can also choose to allocate maximum bandwidth to each device (QoS feature). You can prioritize the traffic for your gaming console so that you can take advantage of the maximum bandwidth for playing games. You can also set-up ping to check the latency times. PROS: Great signal strength across our entire house (3000 sq. ft) The BEST UI Easy to use Tons of features Advanced network monitoring CONS: Pricey (although I doubt you will find a better router in this price range) Lack of mobile device for set-up This router is suited for both techies as well as non-techies. I highly recommend this router.

    I would recommend this to a friend