Customer Ratings & Reviews

Easy to set up, great range. A couple of compatibility issues, but not a deal brealer

This router is very fast and excellent range throughout the house.

I had an asus router and bought this new one and it works much better. The installation was a piece of cake. No more cd installation kits!

NETGEAR - Nighthawk Dual-Band Wireless-AC Router with 4-Port Ethernet Switch - Black Works wonderfully with all my devices. I am fully WI-FI in my home.

We had some difficulty setting the router up to handle all of our devices; however, technical support was very helpful in adjusting the settings. The router works great!

Easy set up, and instead improvement over my only system. A must buy

Overall R7000 is a very good router. I work from home most of the time connecting to multiple servers. The router is in the second floor and my work room is in basement. The signal strength on both 5GHz and 2.4GHz are very good. Cons: The 5GHz signal drops once in a while and my system automatically connects to 2.4 GHz. In the process, I loose my connectivity to my work servers and MS Lync telecons. I have to reconnect them.

Fast speed with multiple devices connected. Small.

Definitely a huge upgrade from the charter router I've been normally using. I'm sure my internet would be A lot faster if my Mbps was more than 40 charter offers me. But overall it's great I have 2 laptops two tablets and phone connect along with my Xbox one. Also has a app which u can use too reset your router.

Purchased this on the recommendation of a Best Buy employee, and it has been a good purchase. We are using it with our CenturyLink service, which was no longer giving us adequate wifi coverage in our house. This router was easy to install and is serving all our wifi needs - which at the heaviest includes 5 phones, 4 laptops, 2 tablets and a desktop computer.

This is by far the best router I have ever owned. Easy to set up & has great speed.

By Walter Edinger needed a new WiFi router since old Motorola Gateway died and the guys at BestBuy and my own reviews directed me to this and 2 weeks so far the unit has performed to expectation. we are not gamers but do a lot of streaming of movies and shows.

This is my second R7000 Nighthawk. My first one lasted 4 years before it stopped working. There's some pro's and cons. Pro's: 1- It's fast and easy to set up. 2- It can handle multiple gaming and streaming devices at once. 3- Use the Netgear community! They're a great resource of help and info. Cons: 1- New firmware updates are rarely stable and you'll almost never be able to run the most current firmware without having your router shutting off. 2- Tech support was not entirely helpful and it's only 30 days free tech support (this is where the community helps a lot). All that said, I'll share my latest experience with Netgear support and the R7000. As I said my old one failed after 4 years (this is typical and normal for all routers). I purchased another R7000. They changed the set-up process where you can no longer set up through a LAN connection, but need to use the app. I'm not a fan of this, but it works. The install was easy and I was running in a few minutes. The next day (day 2) my router shut off and reset twice. I made some adjustments to my configuration. The following day (day 3) it happened again. I called tech support, they were ZERO help, but said to call back if it continues. Day 4 it dropped multiple times. I called tech support back and was given the next level "expert". They had me make more changes to my router and said call back if it didn't work. It continued shutting off that night so I called tech support first thing in the morning (day 5). I was given the next level "expert". Once again more changes made and was told to call back if the issue persists. An hour later it shut off again. I called back immediately and the 4th level "expert" told me I needed a new router. I told them it was only a few days old. They said it's under warranty so it would be free. They said I would just need to pay return shipping! I told them absolutely NOT! It's their router and I will not pay to have their bad router returned when i can take it back to the store for a replacement. Then all of a sudden she said I didn't need to pay return shipping, but I would be without a router until my new one came in... Nope. I just returned it and told the store what was going on and the manufacturer said it was defective. I got a replacement with no issues from Best Buy (great customer service)! I setup the new router (easy) and was good for 3 days before it it shut off and reset. During the next 4 days it happened 3 more times. Now I knew it was most likely an unstable firmware that they're using as their most recent update. Every previous "expert" made sure I had the latest firmware. This time I checked the community pages for the most stable version and installed that version without contacting tech support. It's been over a month and I haven't had any issues. So, the router is great once working, tech support is mediocre, but my main issue is that Netgear doesn't seem to check for stability before releasing firmware and their "experts" don't try reverting to check for stability. The router is actually a good router though. Just be ready to look for a stable firmware if you start having issues. I'd give it 5 stars if they can start ensuring better tech support and testing for firmware stability.

Great Router better then the one I had before with Centurylink. So far no problems had it for over a month now.

The side of his come in quite handy and is relatively quick and provides good quality streaming. At times can be slow only reason for using a star. Overall a good product.

Phenomenal product. Speeds increased from 17 Mbps to 85 Mbps. Near this beast of a router seeing 100, which is our plan speed. Disable the Armor Guard feature if you do not like a lot of notifications. Would definitely buy this router again.

Setup was very easy. Has worked great since the initial setup.

Router range increased in my house with the Netgear AC1900. Streaming is seamless.

I looked through the reviews in the Bestbuy website and it said that i should give this one a try if i wanted to get faster speeds on the internet. I was not disappointed. The set up selection was a little wonky but after that is was easy to see why this router got great reviews. If you want the best for your moneys worth? Then I would suggest that you buy this one.

Excellent speed and protection. Router has super signal everywhere.