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Customer Ratings & Reviews

NETGEAR - Nighthawk X6 AC3200 Tri-Band Wi-Fi 5 Router - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 5705 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Great Router! Easy Setup!

    Posted
    RichH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had previously purchased an “equivalent” router from a different manufacturer, and after two months, out of frustration, I went shopping for a replacement. The Netgear X6 AC3200 was night and day different from the Linksys WRT3200ACM that I replaced. The fundamental issue with the WRT was that it consistently dropped internet connection when an android phone would connect to the network. I tried a lot of setting changes and found no resolution other than resetting the router several times a day. Now the X6 has been running for two weeks in the same network and hasn’t missed a beat. The router is in a utility closet and still has great signal quality everywhere in our home, and outside our home where it controls 5 outdoor smart light bulbs. I have roughly 30 devices connected to the network ranging from laptops and tablets to smart devices like Google Home and Smart light bulbs. The speed of the X6 has been fantastic and the setup of all of this was extremely easy. The Netgear app is also great. Very easy to access the network and see the traffic, or implement parental controls on a device. The 6 antennas of the X6 seem to give it an impressive range. I have no issues connecting from anywhere in a 2 story 3200 sq ft house. No need for an extender or mesh network. I highly recommend this router if you are looking for great range, great speed, connecting a lot of devices, and easy setup and app interface. The X6 has a great feature set at a reasonable price for what you get.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The router that delivers

    Posted
    ChrisFenix
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had many routers, this one is by far above most out there. As an I.T. Professional I get to work with many different product and Netgear has the reputation of being... Frustrating at times. This router is not one of those times. Out of the box, in default settings, it's a big approvement over most routers including the one that you're replaceing. You download their Genie app and follow the few instructions and you are good to go with a powerful router capable of doing wireless b/g/n/ac. I did not find any problem connecting with anything I have here at my home; Apple TV, Xbox, PlayStation, Nintendo, Hue Lights, Mac, Windows. Distance didn't improve but the quality of signal did. The router itself has a very unique and futuristic look to it similar to a very large upside down spider. It has a VERY big footprint so make sure you have enough space for it. While the Genie App does assist with initial setup and quick access to basic features, if you want to truly see what you can do you're gonna wanna dial in to this router. If you don't know what I mean then it's not something you should be doing because while this router has some great features you can also completely hose your network and spend more time hitting the reset button and setting everything up over and over than enjoying the speed of this thing. Pros: Powerfull, Internal Software very robust, looks cool, all current WiFi frequency. Cons: HUGE for a router, Genie software is awful, even internal interface feels dated, most likely will not improve distance

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Router!

    Posted
    Vedran
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this one to replace my old aging R7000 series router since it has started having issues with the 5Ghz dropping. That router lasted me for about 4 years so it was time for a new one. It was able to handle about 25 connections on average and sometimes more as ranging from wired to wireless (printers, phones, laptops, etc.) So I needed a High performance Router. I tried the Asus AC3100 unit and it couldn't deliver even though it was receiving good reviews. Returned it and went with this router instead. Setup was straight forward and UI was a breeze since I was used to the functions of the R7000. I like the tri band feature so that I can spread out my devices over multiple frequencies. It picked up all my devices without any issues and I was up and running in no time. The Network Genie app is nice as well. Straight forward controls without having to log in to the IP address, if you're not comfortable. I would recommend this router to any power user that has a lot of devices on their network and do not want them to get dropped connections.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works!

    Posted
    RJara
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Good: Finally I own a router (AGAIN) that gave me back the range I use to have with my original Netgear R6300 (and that I lost with the R6300v2 and R7000), now I have coverage to the farthest room in my house and stable coverage in my yard. Installation was almost uneventful (For whatever reason I couldn't connect to the internet until I upgraded the firmware, minor problem), so far I have not experienced any stability issues, and my devices are not experimenting disconnections. The Bad (and this is only a personal complaint that might be irrelevant to others): Who designs the cosmetics of this devices? A group of young gamers that think that everybody wants a router that looks like a giant spider upside down? why did not use regular removable antennas? (I am guessing to save) unfortunately I have no choice if I want the latest and greatest. Again this might be trivial for most, this is just a personal complaint. EXPENSIVE! I hope this helps to make up you mind if you are interested in purchasing

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid router with good speed and bandwidth

    Posted
    Note4user
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This router has exceeded my expectations. In short, this router enables my family to enjoy internet gaming and movies without having to constantly tweak router connectivity settings (which is fun, but only for a little while, and then it becomes a headache). I was debating between this and the ASUS RT-AC87U. I settled on the Netgear router because of the lower price and firmware stability. I set this router up, plugged in a USB 3.0 External drive, and I have had no problems streaming movies (Vudu or Netflix) in one room while my kids are playing Witcher 3 in the other room. The Netgear Genie software is a nice touch too-when I just want answers and don't want to tweak any settings. The Smart Connect setting parses wireless traffic using both 5 Ghz channels as a single connection. I was dubious about this and suspected I would need to have two separate 5 Ghz SSIDs along with the third 2.4Ghz SSID in order to get the connectivity I wanted (a dedicated SSID for the kids and a dedicated SSID for movies). It turns out that Smart Connect not only manages this transparently behind the scenes but it does it dynamically, so if the kids are gaming on multiple PCs and I'm not watching movies, the traffic gets parsed between the two 5 Ghz channels with no effort on my part. I haven't had to deal with any QOS prioritizing either which is nice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best router for the $$$

    Posted
    IPDAVE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was looking for a stronger, faster, and overall more powerful router. The Nighthawk caught my eye but I was unsure if I wanted to spend over $200 on a router. I stepped into the local Best Buy and asked for assistance to get the sales person's opinion on what would be the next best thing. I explained to him the reason I was looking for a new router was that my service provider provided a modem with a built in router which was fairly slow and sent a weak signal. He recommend I go with a whole home WiFi system but they were a bit pricey, I already did not want to spend over $200 and when I let him know that he told me the Nighthawks were on sale and one of the best routers available. I took his word for it and purchased it. I immediately came home and installed the router. The instructions were very simple and the setup was very easy. It basically took over my preexisting network so all of my devices contacted automatically to the Nighthawk. My home is a 2 story town home with approximately 1500sq feet. I would have issues receiving a signal in my living room due to the modem/router being located on the send floor in the master bedroom. With the Nighthawk I now have ZERO issues, longer/larger area of WiFi coverage, and to top it all off the speeds are basically identical to the speed if the device was attached directly via Ethernet. I 200% recommend this router to everyone!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I really wanted to love this router

    Posted
    Techfan
    • My Best Buy® Elite MemberElite Member

    I am coming from an Asus rt-n66. I was very pleased with its performance until I had a problem connecting to it. So, off I went to Best Buy and purchased the state of the art router. First of all, the coverage is awesome throughout the house. I did not realize how awesome it was until I used the meter to measure the signal strength and throughput. After the 3rd day, I got home and the wife was upset. The 2.4 channel went down. It was down for about 3 hours and magically restored itself. I tried everything to revive it during those 3 hours but nothing worked. I tried rebooting the router, re-flashing the firmware, changing channels. Both of the 5 bands were fine along with the hardwire connections, it was just the one 2.4 that was the problem. The next day, i called Tech Support and they walked me through some things. It was solid for about 6 hours and started to hiccup. This time it was temporary and would only be down for about 1 minute at a time. Last night, it kept going up and down. This was mainly the Apple equipment. My Android phone and PC's were fine. So, at this point, I have only had the router for 6 days and I was done. I have since plugged in my old router. It is zippy fast but the coverage is nowhere as great as the Netgear. I really wanted to love this router.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Router for anyone

    Posted
    Matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got this router after having issues with my cable company issued router/modem combo. I have a ton of smart home devices and things connected to my WiFi, and I had reached a point where I couldn’t connect anything else, even if I tried via Ethernet. I went and bought this router, set it up (which was easy by the way), and haven’t had an issue since. This bad boy is packed full of goodies. It’s user friendly enough for a beginner, yet advanced enough to tweak all sorts of settings. The apps are useful for basic maintanence and settings, but the advanced settings, remote login, etc, I had to set up through the 192.168.1.1 portal. By far my favorite bonus was that it came the Disney circle built in. This is incredible for anyone that has kids. I would constantly catch my stepson playing on his tablet after bed time, and rather than have him surrender it every night, I was able to set up bed times that would shut down his internet. Being able to set time limits for all of his devices in one place was awesome, and the mothership integration (chore app) was a huge bonus. It made doing chores for him fun, and gave him the ability to extend his internet time using points he accumulated from doing these chores. I would definitely recommend this router to anyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    If your gonna go, go big

    Posted
    Chas621
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this to replace my AC1200, my teenage kids had enough of the slow response and movie pauses & game interruption's. I bought this after talking to the very knowledgeable Best Buy associates. They answered all my questions, with out having to ask someone else. Thing is I do this kind of stuff for work. I do a lot of research before I buy. So they passed my test. After bringing it home I couldn't get it to work. My computer is old an had to update a lot of stuff. Still no go. I called the company, took awhile but finally got through. They told me to take the unit back to Best Buy, Best Buy was very attentive to my needs an replaced it without question. I brought the replacement home hooked it up and that's all I needed to do. it took care of everything. (the updates helped too) This unit is in my basement I have a raised ranch house. I say this to tell you of how it covers the whole house and to the street which is over 300 ft away. It goes through the concrete with no problem. My son who has the PS4, and Xbox, use to complain, now he is amazed on how fast the games react. before their was the lag time. All my Wi-Fi using kids are happy, my wife is happy, I'm happy. As the sales associate told me this is gonna rock your world. I must admit it has. Now I hate it when I use Wi-Fi anywhere else. Hope this helps. I've read where some hate Best Buy. But I've only had great experiences with them. If something is wrong they correct it, right away. I can't say enough about how they treat me when I walk in the door needing to purchase electronics. They have my back.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible product with terrible Customer Service

    Posted
    CFisher18
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm not sure about everyone else, but I bought my first Netgear router several months ago and began having issues with it within a month or two. To late to return it. After just dealing with it for awhile, I finally lost all patience when it would drop the internet and contacted Netgear. Let's just say that this has not been a pleasant experience to work within the warranty restrictions. I finally was sent a replacement router after having to send the old, defective one back to Netgear. After opening up the box of my refurbished router I found that I didn't receive a power cord. After calling Customer Support yet again I was told I would have to buy a new one myself because I wasn't supposed to send the old cord back with the other router. This wasn't told to me in any way. Supposedly I was to be told this on their website when setting up the return. If only their website had worked and had told me this information beforehand. Again, I don't know about anyone else, but I would not purchase a Netgear product if I were you. Just keeping everyone in the "know". Does anyone want to buy a refurbished router without a power cord? #Netgear #Nighthawk #NetgearSUCKS

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good coverage, easy setup.

    Posted
    Zach89
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Currently use this as an AP in the center of my house which is about 2200sqft. Great coverage through the house both the 2.4 and 5ghz channels with 0 dead zones, even through multiple wals/doors. One thing to take into consideration when purchasing this is the speeds it advertises. Connected to its lan port with a network card capable of running the 1gb (1000mbps) will achieve the listed speeds on your own network and give you the speeds you have to your house, on the Internet. With wifi it's the same. This has the capabilities to to run speeds over 1gb on its 5ghz channel, but on many devices the hardware falls short, leaving your wifi speeds less than your wired connections. For example, I have a Dell that has a 802.11ac capabilities and when connected to the 5ghz broadcast, I get speeds around 300-400mbps, whereas my Samsung laptop when connected to the 5ghz will get me about 200. This is due to the limitations of my nic card ( network card/computer built in wifi). So when purchasing this, keep in mind that you may have this really awesome highway (router speeds) but your driving it with a moped (your computer/phone/tablet) hardware limitations. Overall it's a great product for home or small business this looking for wide coverage.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great to connect multiple WiFi devices at once

    Posted
    Just
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a great product to use to extend the WiFi signals in your medium sized to very large sized houses. Read accompanying resources before attempting to setup. I had some problem initially when setting it up via the given web site link / address. Excellent WiFi output for multiple devices at once. It is a bit on the expensive side, but with several newer models coming out from Netgear and its competitors, I think that the price should drop below $200 by the end of the year (2017). For the short time that I used it, I was able able to receive strong signals at the back of the house to play movies from online sources as well as from the cloud. I returned it because I was moving into a smaller space and the modem / WiFi router from the cable company was adequate for my current needs. Shop around or wait until it is on sale as it will sure put a dent in your wallet. The price has gone down tremendously and now hovers between $215.00 and $260 on average at several locations.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Performance

    Posted
    Ryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this on sale for $208.99, which was a great deal. I was upgrading from a router about 10 years old that would occasionally have slow connectivity with cell phones (games), and my 2 Nest cameras would frequently lose connection for 30 minutes or so every few nights. This AC3200 fixed all of that though. I was extremely happy with the performance and would get between 100-140 mbps regularly (I have Xfinity 150 mbps service). BUT, I’m returning this model. I have always had trouble getting connection in the far corner of our bedroom. Our home is around 3,000 square feet, and I think the signal has to travel through too many walls/stairwells at that location. If it weren’t for that 1 area of home that would lose signal, I’d certainly keep this router for the long-term. (I have purchased the Google WiFi mesh system with 3 routers that now span our home and provide extra full coverage at the same mbps performance)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does indeed expand the range

    Posted
    sbank418
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had a handful of "high end" WAPs but they all seemed to be mediocre. For the past two years I have just ended up using the wireless switch that comes with FIOS. It did the job... until you have more than 7 or so devices on it. Then I would get weird problems and slowdowns and devices not being able to connect. Even with just one wireless device, I had difficulty in detecting a signal on the far side of my home. I put the FIOS router in true bridge mode, and am using this router as my WAP. Not only can I keep up with 30 devices (like the claim), but I also get really decent signal in the far end of my home (like the claim). The web page for configuration is a bit sparse, but all the normal configuration settings are there. My Synology NAS also now works via upnp instead of my manually configuring ports. (This has been a problem in the past. But never really bothered me.) If you wants lots of configurables, this might not be the router for you. However, I think 99% of the users out there do not even need to touch those anyway since this router just works. This WAP also comes with a smartphone app. I tested the Android app. I use it occasionally, but doesn't really provide much benefit. Good solid device which does what it says.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Big disappointment!

    Posted
    ThaBeast
    • My Best Buy® MemberMember

    I've been running an airport extreme for about three years and it has started to become noticibly slow and lacking in features. I researched online and decided to try the new R8000. I couldnt get the thing to let me log in at all, no genie app, local ip, etc. Apparently I didn't hold the hard reset button in long enough before calling some sorry excuse for tech support personnel. 45 minutes on the phone to be treated as if I were rather unintelligent didnt sit well with me. At one point the csr even commented that I may have a defective unit and Netgear would need to ship me a replacement, but it finally started working. It worked for the rest of the evening, although I couldn't get my directv receiver to communicate with the router. I awoke this morning to find my laptop without internet access, even when I strung cat6 to it. Then my old reliable hp printer (never once had a problem with it) said the wifi network was missing. I tried everything, even did another hard reset to no avail. Gave up and ordered an Asus, this sorry excuse for a router is going back to Best Buy! Sidenote---came home from the shop tonight to find that my laptop would sign onto the internet via wifi---until I shut it down and came back to it later--it once again had no internet access. A $270 router should NOT have stability issues!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not sure if one star was too many...

    Posted
    Frustrated

    Purchased this router thinking it would be just what our device happy family needed...the FIRST one I purchased would not install after 1.5 hours of trying to get it to connect I thought I did something wrong during installation so I called Netgear support....after being on hold forever I get someone who sounds like they are overseas with a strong accent trying to help me troubleshoot. After troubleshooting for almost an hour, the Netgear support person says it's a faulty unit and I should take it back. So back to the store I go to exchange the router, I decided that I would get the same one because hey maybe it was a fluke that the unit was faulty. So I get home withy new R8000 and begin the installation process again...same story as before. I took the unit back but this time decided to go with a different brand and I was up and running within 30 minutes with the new Linksys router I purchased. The Netgear wasted a lot of my time...I'm pretty good with installing new electronics or computer software and hardware so this was beyond aggravating for me to have something as simple as installing a router become this difficult.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    NGEAR NIGHTHAWK-X6 {TRI} Banded @ 3200HP

    Posted
    RAILRUNNER
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As a professional in the tech field and having a family that are heavy users in streaming Internet based TV such as your CABLE provider or whether its next day excitment with HULU, movie night with NET FLIX, or binge watching to catch up on your favorite TV episodes. Or if your like me Youtube, its filled with so many how too's and learning DIY from Videos. So if your like me broadcasting your nerdy hobbies or your Video Game Channel for XBO, PC, or GoPro's With live streaming, this NETGEAR NIGHTHAWK X6 TRI Band WiFi Router packs a Heavy Future Proof next level Intelligence. With its powerful Processor and using 6 antennas combined with its ability to use not only 2.4GHz with 5Ghz band at the sane tine with the old N band Wifi routers this Impressive Stealth Fighter uses a Third dedicated AC banded 5Ghz channel for the newest devices thus giving you the true threw put of Gigabit Speeds. All three smart bands are designed on this NIGHTHAWK X6 AC3200 Tri Banded beauty will keep all your devices running at top performance with auto prioritizing which band frequency is best for every one, TRUELY no more Lagging.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    NightAngel1228
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First off, this is a VERY nice router and has many features for it's price. It's a little large for a desk, but also has the option for wall hanging. Provides Wi-Fii all over my 2000 square feet multilevel home when my previous one lost service in a few rooms. Has a built in Circle by Disney router to help control the kid's viewing and easy access to remotely shut off the router if there's an issue. However, the Circle option is limited compared to buying a separate Circle (I own one), so I opt to use the Circle since it has more free features. It easily shows if something connected is off-line, such as my main PC because the button light will go orange. It holds a strong Wi-Fi connection to all devices and has WPS as well as log in options to connect. There's guest option that can be turned off, and 2.4 and 5 G options and a built in optimizer option for best connection options. Overall, I've used this product for over a month now and have no issues with the device. It does take a few minutes to set up and learn how it works, but it's easy to configure (I changed all the settings to the previous router and every device connected instantly).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for new, cozy homes, not for old homes

    Posted
    NetEng510

    Just want to post this for people with old homes that have range issues: if you are in doubt, this router does NOT solve the problem. Backstory: I'm a previous IT admin / network engineer that has since become a software engineer for a major tech company. Have been trying to solve the age-old problem of good wireless coverage in our 110 year old home for some time, and decided to purchase this router and do some testing. Our home is 1000 sq ft, lath and plaster construction, plenty of old paint, concrete, mirrors, etc. I attempted to place the unit centrally in our attic, and ran diagnostics from a new MacBook Pro with iStumbler. Long story short, this router is a fantastic choice for short-range wireless needs, speed concerns when using modern construction, etc. I do not have anything against this product in the slightest. However, you are still going to have range issues if you are trying to use this as a substitute for a mesh networking solution -- sadly, even the high powered antennas won't save you. I am not looking to purchase a 500 dollar solution for spotty performance, so will need to wait until that becomes a truly cost-effective solution. Just wanted to drop this note for others doing their research. Cheers.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY! SAVE YOUR MONEY!

    Posted
    Leviathan
    • My Best Buy® Elite Plus MemberElite Plus Member

    I replaced a WRT1900AC with this because it had to be reset often. BIG MISTAKE! this R8000 has the most unstable connection EVER! connects to internet for 15 min and then it "pretends" to be connected the rest of the time although no data transmission exists. I contacted Netgear TWICE and they couldn't resolve the problem. After I challenged the 2nd operator about some silly "fixes" #changing MTU size when I am complaining about DCHP not assigning IP's; also, they are are really hard to understand# he said let me check something and the call just went dead.... He couldn't even help me reset the modem to factory settings, the reset button just doesn't work at all. I know Netgear sometimes browses these site my case # is 24648651. This "brick" is going back to the store today. STEER CLEAR! I am learning NOT to EVER buy products that were just RELEASED, these companies do all they can to capture sells and deliver poor quality products. BACK TO SQUARE 1.....

    No, I would not recommend this to a friend