Customer Ratings & Reviews

Products works well. Sales Rep was good at directing us to the proper product.

The router itself works great, but the satellites keep dropping out even though i have two of them within line of site.

System works beautifully but hard to install even though we had installed a older model previously. Only replaced because of age of old one,

These things extended my range dramatically. Would recommend

Works like a dream so far. I can sit on the deck and speeds are fast.

Greats speeds. App works great. No issues so far!!

Working perfectly! Setup was pretty easy. Good value.

Would recommend to anyone. Easy to install, works great with extending wifi all over house and yard.

Excellent router. Easy installation. Would highly recommend the product.

Hook up was a snap and improved my internet speed.

Geek squad person was knowledgeable and informative. He did and excellent job!

Great unit no more interruptions for our work connection

Netgear’s mesh is great. I have great coverage and speed.

It is just what I needed, the salesman was very helpful

I love this thing, its fast and now i have internet access in my basement

works ok for what we bought it for. Range is good

It provides average coverage and speeds, setup took a little while, but smooth sailing once complete.

Product claims to cover 6000 sq. ft., my home is 2400…Hired Geek squad to install and then couldn’t get a proper signal in either my bedroom or living room. Geek squad left and said I should buy an additional router! I did…I returned this one and purchased one that works!

The Orbi 370 are a set of mesh wifi units. You get one router unit, which has a WAN port for internet input and LAN port for your local network and two mesh units each with a single LAN port. The LAN port also supports wired backhaul, though wireless backhaul is enabled by default. Aside from that, the only other thing you need to do is plug in power. The units are white, not quite cylindrical in shape. They look nice on one’s desk, unassuming, almost like a speaker or diffuser. They’re surprisingly light and take up very little space. I set these up in a 3000 sqft three story home. The main router went on the main floor on one side of the house in between the living and dining room. One mesh unit is upstairs, above the main unit in the master bedroom. with the third also upstairs on the opposite side of the house. I placed the mesh units in areas that were weak spots with my previous single-router setup. The basement only partially extends under the house and most things there connect via ethernet. I previously had a 5 port unmanaged switch which I replaced with the old wifi router. With the Orbi’s placement, the basement still is the most poorly served portion of the house, though the connection to the router unit is still stronger than it had been to the old wifi router, despite it’s many directional antennas that you could position. But now, instead of having a weak wireless connection to the main house SSID, there’s now a very strong connection to the basement SSID. It’s a tradeoff I’m happy to make, especially considering that the rest of the house now has great wireless coverage. Now, instead of having spots on the main and second floor where connectivity was poor to ok, I now have good to great coverage everywhere. My main ISP provides gigabit fiber. Speeds connected to the main Orbi router are pretty much the same as when connected directly to the ISP modem. Speeds at the satellites are a bit slower, but not my much. Download drops from around 980Mbps to 800Mbps and uploads take a bigger hit, from around 900Mbps to 500Mbps. In the basement, 100 feet away by ethernet cable, the speeds are the same as previously and what I’m seeing with the Orbi satellites. Another improvement is wifi coverage to my yard and garage. I have a wireless garage door controller that would sometimes lose connection to the house wifi. Now that never happens (or at least has not happened in almost two weeks of use). My phone still has good connection near my mailbox which is about half a block from the house itself where before that’s where it would give up and switch to cell service. I can’t say that I’ve noticed lower latency to any of my smart home devices - it still takes about the same 4-8 seconds to connect to my video doorbell and video quality to it and other cameras are the same, but devices that sometimes would drop off the network no longer do so. Setting things up was easy though annoying as I had to go through the process a few times. The app walks you through everything but if it gets interrupted for some reason, you pretty much need to fill out most of the same information again. After pairing the main unit to the app, you’d connect the satellites, then answer some questions to configure your home network. Then it will write all that info to the router. As part of that process, you connect to the routers wifi network and set an admin password or keep the default. The first time around, I’d set a new admin password and updated the SSID. But I decided I wanted to move where I had one of the satellites so I interrupted the setup. When I came back, the router still had the new SSID and admin password which the app remembered, but I had to enter again all the info regarding the house. For some reason, the second attempt to write the final configuration failed. Same deal - re-enter everything. I started the third attempt, but had to rush out the house for an appointment before it completed so again repeated this on the fourth which ran to completion. Another annoyance with this is that when it’s writing the final settings, it has a 2 minute timeout to wait for the router to connect to the internet before it actually completes the writing. Given that I never unplugged or restarted the main router at any point, it always had the internet connection, but it was clear from the status messages that the app just was waiting for time to elapse before it every tries to see if the router has connected. This might be nice on first set up so people don’t get worried by seeing messages saying it’s attempting to connect to the internet and failing to do so, but it really sucks when the router is already connected because it’s just wasting time. That’s an area where Netgear’s setup process could be smarter. Otherwise, I like the UI. The network topology diagram is nice and you can quickly see what devices are connected to which unit. You can even move things around though I figured I’d let the router handle that itself. It would be nice to have another LAN port on the main router but I wasn’t already using an extra port when I had the wifi router with 4 lan ports. If the use case comes up, I’ve got some USB powered 3 port switches that I can drop in. From what I can tell, the basement won’t really be affected as it’s bandwidth limitation is more due to being on the other side of a 100 foot cable than sharing a single gigabit port on the router. I wasn’t sure the Orbi 370 system could cover a large, three-story home with challenging layout, especially reaching the garage. But it has exceeded my expectations. I now have stable, fast coverage across the house, yard, and even near the mailbox. Setup had its hiccups, and speeds do dip slightly at the satellites, but the gains in coverage and reliability make it a worthwhile upgrade. Looking back, I wish I’d tried mesh Wi-Fi sooner. Then again, if I’d started with a weaker system, I might have written off the whole idea. Instead, the Orbi 370 proved that mesh can be clean, reliable, and easy to live with.

TLDR: Robust, 3 unit mesh WiFi 7, higher speeds only limited by the internet provider service you pay for. Solid signals in all parts of your home; offers 3 WiFi networks for Main, Guest, & IoT smart devices at both 5 Ghz & needed 2.4 Ghz for smart devices. Please note: I am not a network technology specialist so my review will not cover many implementation network options and won't include many technical abbreviations that others may include in their techno jargon packed reviews.I appreciate those network architects and the work they do inventing, creating and installing amazing technology for us. I am a consumer with some experience in technical skills and have always embraced new inventions and technology since if we don't welcome and embrace new inventions we will stay behind. All I can say is that using this Netgear Orbi 370 mesh WiFi system will create a more consistent, faster, and stronger WiFi experience in your home or apartment. What is a MESH WiFi NETWORK? I found this explanation on my Edge browser Bing search: “A mesh network is a type of local area network (LAN) topology where each node (such as bridges, switches, and other infrastructure devices) connects directly, dynamically, and non-hierarchically to as many other nodes as possible. This allows the nodes to cooperate with one another to efficiently route data to and from clients.” The 3 Orbi 370 devices are the NODES and our computers, TVs, tablets, smart bulbs, smart switches, smart speakers and other devices that use WiFi are the CLIENTS. The devices (NODES) connect either wired or wirelessly to share and provide internet connection data to the users (the CLIENTS). How does the NETGEAR Orbi 370 work? The NETGEAR Orbi 370 system has a router and two satellite stations, which are simple to install when following the instructions in the app and if a user takes their time in reading the narrative. Each of the 3 devices have their own power adapter which plugs into a wall outlet. The main Orbi 370 router is connected to your existing home internet device using the included ethernet network cable. By doing so it obtains the connection to the internet and then shares it to the other Orbi 370 satellites. Each of the 2 “satellites” receive the WiFi signal from the main Orbi 370 router access point “base station” and retransmits that same WiFi in another location in your home. In a simplistic essence, the so-called “mesh networks” act like our current cellular phone networks which do a similar thing with each new minicell that the wireless phone networks are installing on light poles or wooden utility poles across the USA to increase coverage of growing numbers of smart phone users needing data. The router and satellites have 2.5 Gbit ethernet network ports; the main router has 2 ports; one to connect to your home internet device regardless of your provider, and another to continue the network to either the satellites with a wired ethernet cable or for a wired device such as to a wired computer or network LAN printer. The 2 satellite stations have single 2.5 Gbit speed ethernet ports which can be used to connect other wired equipment such as an older wired networked LAN printer that also has an ethernet network port on it. In that case the specific printer driver has to be reinstalled AFTER the Orbi 370 is fully installed. The Orbi ethernet network ports can also be connected by network ethernet cables to create a more robust and constantly strong mesh WiFi in the home without any worries about the possible vagaries of WiFi wireless interference from other nearby wireless sources. In that case the single ethernet port on the satellite units will be occupied. IMO, this lack of a second Ethernet port on the satellites is a shortcoming since other brands do not scrimp in this regard. The computer download speeds seen are very good. We use TMobile Home Internet and this system improved speeds in our complete home. Our kitchen was sometimes weak before we got the Orbi 370 but no more with 1 Orbi satellite now providing strong WiFI there as well as adjoining areas. The other Orbi satellite provides a strong signal in the bedrooms and, together with our TMobile 4GAR gateway which also has WiFi, we are fully covered. Netgear’s web site claims up to 6,000 square feet coverage; we have a 900 sf apartment and it works fine! A user can create 3 networks in the home: It is easy to create up to 3 separate WiFi networks for your family’s primary and smart home devices: A Main network, a Guest network and a third for all your smart devices that Netgear labels IoT (Internet of Things). You can create different passwords for each WiFi network or not. It is not difficult to do this using the app. Our 3 smart TVs have little to no buffering, our many Alexa speakers work fine either with audio or when streaming video on the Show models, and our many smart switches respond quickly. I reconnected all of the smart devices to the IoT network I created to keep them on a 2.4 Ghz network versus the 5 Ghz that our newest laptop computers can utilize. Important Note: After installing this Orbi 370 system, I then reinstalled every smart device with the WiFI name and password I created for the IoT 2.4 Ghz WiFi networks I created. All this is easy to do if following instructions and using the app Netgear provides. Netgear indicates the WiFi 7 protocol is 1.7 X faster than WiFi 6. Netgear’s website also claims that using the WiFi 7 protocol in the Orbi 370 devices, download speeds up to 5 Gbps are possible. Our home internet service does not supply that speed but we have measured using Speedtest.com WiFi speeds that are indeed stronger than before using the Orbi 370. Late, late at night our TMobile Home Internet provides speeds of approx. 400 Mbps and no matter where we are in our apartment we see that consistently as I performed repeated speed tests with a laptop in different rooms late at night. It is good to know that if we change to another internet provider (competition is great for driving down costs to consumers) that our home WiFi equipment is ready. Each device has a sleek white design with a small glowing blue LED to indicate power. It is a great product and will be an improvement to any household that installs it.