Customers commend the Orbi 370 Series BE5000 for its overall performance, excellent coverage, and impressive speed improvements. Many appreciate its sleek design and next-generation WiFi 7 capabilities. However, some users have reported connectivity issues with satellites dropping out, a limited number of ports, and a somewhat lengthy setup process.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 158 reviews
Rated 5 out of 5 stars
Great WiFi System
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a simple process to upgrade my home WiFi system. Clear directions come in the box. Followed them and within about 20 min (?), I was up and running. It has been 1 week, and I haven’t had any issues.
I would recommend this to a friend
Rated 5 out of 5 stars
Strong signal all around.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very strong WiFi coverage for our home. Setup using the app phone was simple to follow.
I would recommend this to a friend
Rated 5 out of 5 stars
Great wifi net
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Orbi was easy to setup and the app makes monitoring my wifi easy. I would definitely recommend this product.
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience while installing your new RBE372. When experiencing any trouble during installation, we recommend visiting the following link with guided instructions: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, please reach out to us at [email protected] with your contact information, and we will be happy to help you.
Regards, NETGEAR Team
Rated 4 out of 5 stars
Mess system
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The mess system works well with the hub design. Set up could be better.
If you need any assistance with your Orbi 900, please reach out to us at [email protected] with your contact information, and we will be happy to help you.
Regards, NETGEAR Team
Rated 2 out of 5 stars
Product "D", NG support "B+" for effort.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product cannot keep a constant connection. I have a separate SB34 modem. Usually daily, but at a minimum, 5 times a week, all my devices stop receiving an internet connection. We have isolated the modem and it has had constant uptime. This is purely on the router side. Netgear has been working with me for a couple months now, so I give them two stars as they are trying to help, but for this product, I don't know what the problem is, but they cannot resolve it and I have asked for them to just take it back or send me a new one. NG has not done this. It does sound like BestBuy will work with me on a return despite it being past the return window. If they do that, then 5-stars for Bestbuy. But this product does not want to work. And I have seen a lot of other people in online forums with similar complaints.
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the connection from your RBE372 after speaking with Support. When experiencing an issue with the connectivity of your RBE372 we recommend a few troubleshooting steps including ensuring your Router and Satellite are on the latest firmware v12.1.3.11, then performing a full power cycle of your Orbi WiFi system unplugging the ethernet cable to your Modem. After your RBE372 has fully come back online, please plug your Orbi Router back to your modem. For more information, please visit the following resources: https://kb.netgear.com/000068430/, as well as: https://kb.netgear.com/000038805/How-do-I-power-cycle-my-Orbi-network.
We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to [email protected], and we will be happy to help you.
Regards, NETGEAR Team
Rated 4 out of 5 stars
netgear good product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good product price little expensive not so easy to connect