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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 158 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Orbi 370 Series BE5000 for its overall performance, excellent coverage, and impressive speed improvements. Many appreciate its sleek design and next-generation WiFi 7 capabilities. However, some users have reported connectivity issues with satellites dropping out, a limited number of ports, and a somewhat lengthy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 158 reviews
  • Rated 5 out of 5 stars

    Great WiFi System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a simple process to upgrade my home WiFi system. Clear directions come in the box. Followed them and within about 20 min (?), I was up and running. It has been 1 week, and I haven’t had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong signal all around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong WiFi coverage for our home. Setup using the app phone was simple to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi net

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi was easy to setup and the app makes monitoring my wifi easy. I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epic Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good spread out in my 3500 sqft location, glad I went with the three pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and work great! They look nice and the range is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good router. Its help a lot in my WiFi at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up. Handles two gamers & all the rest of the wifi draw in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbis are cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really good. Our internet is way better now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi RBE 373

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. System was incredibly easy to set up. Wifi coverage is more than sufficent for my 3600 sf house

    I would recommend this to a friend
  • Cons mentioned:
    Setup difficulty

    Rated 3 out of 5 stars

    To bi or not Orbi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides average coverage and speeds, setup took a little while, but smooth sailing once complete.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Whyfi,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience while installing your new RBE372. When experiencing any trouble during installation, we recommend visiting the following link with guided instructions: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.

      If you need further assistance, please reach out to us at [email protected] with your contact information, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 4 out of 5 stars

    Mess system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mess system works well with the hub design. Set up could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and already seen the results, high speed in all corners of the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to set up and provides easy access anywhere throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, easy to set up and use. Connect more devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy to use with the app interface. Netgear makes great products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and install now i have wifi everywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Nowni have widi in all dead zones inside my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, but no 6GHZ band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat product, only problem is no 6 ghz frequency. Would be awesome if it had it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough range for my application

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy but the range/coverage wasn’t enough. Ended up with the more expensive Orbi 900. Would probably be good for smaller spaces

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product "D", NG support "B+" for effort.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product cannot keep a constant connection. I have a separate SB34 modem. Usually daily, but at a minimum, 5 times a week, all my devices stop receiving an internet connection. We have isolated the modem and it has had constant uptime. This is purely on the router side. Netgear has been working with me for a couple months now, so I give them two stars as they are trying to help, but for this product, I don't know what the problem is, but they cannot resolve it and I have asked for them to just take it back or send me a new one. NG has not done this. It does sound like BestBuy will work with me on a return despite it being past the return window. If they do that, then 5-stars for Bestbuy. But this product does not want to work. And I have seen a lot of other people in online forums with similar complaints.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi ChristopherB,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the connection from your RBE372 after speaking with Support. When experiencing an issue with the connectivity of your RBE372 we recommend a few troubleshooting steps including ensuring your Router and Satellite are on the latest firmware v12.1.3.11, then performing a full power cycle of your Orbi WiFi system unplugging the ethernet cable to your Modem. After your RBE372 has fully come back online, please plug your Orbi Router back to your modem. For more information, please visit the following resources: https://kb.netgear.com/000068430/, as well as: https://kb.netgear.com/000038805/How-do-I-power-cycle-my-Orbi-network.

      We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to [email protected], and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 4 out of 5 stars

    netgear good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product price little expensive not so easy to connect

    I would recommend this to a friend
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