The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 75 reviews
Rated 5 out of 5 stars
Great WiFi System
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a simple process to upgrade my home WiFi system. Clear directions come in the box. Followed them and within about 20 min (?), I was up and running. It has been 1 week, and I haven’t had any issues.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cured our terrible wifi signal in the living room. Only thing I wish it had two Ethernet ports in the back as we have two computers that enjoy a direct connection.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, it was very complicated to set up, took several hours on the phone to get it all taken care of according to the app. I have great Internet service, but unfortunately, the TVs and cell phones and tablets are running very slow and my security system cannot hook up to it.
If you're still experiencing any issues, please reach out to us at [email protected] — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards, NETGEAR Team
Rated 5 out of 5 stars
Orbi RBE 373
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. System was incredibly easy to set up. Wifi coverage is more than sufficent for my 3600 sf house
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. Great coverage. Only has one 2.5 gig port. So if you need more than 1 port I would recommend getting a unmanaged switch to go along with it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the sleek design. The customer support has been very good. I do not like the NEtgear Armor add-on. It causes issues with my app. I am paying extra for it. The speeds have been good so far and not many connection issues.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product cannot keep a constant connection. I have a separate SB34 modem. Usually daily, but at a minimum, 5 times a week, all my devices stop receiving an internet connection. We have isolated the modem and it has had constant uptime. This is purely on the router side. Netgear has been working with me for a couple months now, so I give them two stars as they are trying to help, but for this product, I don't know what the problem is, but they cannot resolve it and I have asked for them to just take it back or send me a new one. NG has not done this. It does sound like BestBuy will work with me on a return despite it being past the return window. If they do that, then 5-stars for Bestbuy. But this product does not want to work. And I have seen a lot of other people in online forums with similar complaints.
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the connection from your RBE372 after speaking with Support. When experiencing an issue with the connectivity of your RBE372 we recommend a few troubleshooting steps including ensuring your Router and Satellite are on the latest firmware v12.1.3.11, then performing a full power cycle of your Orbi WiFi system unplugging the ethernet cable to your Modem. After your RBE372 has fully come back online, please plug your Orbi Router back to your modem. For more information, please visit the following resources: https://kb.netgear.com/000068430/, as well as: https://kb.netgear.com/000038805/How-do-I-power-cycle-my-Orbi-network.
We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to [email protected], and we will be happy to help you.
Regards, NETGEAR Team
Rated 5 out of 5 stars
REPLACING OLD TECH
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The store employee was knowledgable on what I needed. This product is easy to set up and works as described.