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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $349.99

Customer reviews

Rating 4.1 out of 5 stars with 66 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers admire the Orbi 660 Series AX3800 Tri-Band Mesh Wi-Fi 6 System's straightforward and easy setup process. Positive feedback consistently highlights the simplicity of the installation. There were no reported negative comments regarding this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-66 of 66 reviews
  • Rated 1 out of 5 stars

    Best Buy Horrible customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself, I can’t speak on. As a longtime customer of Best Buy customer service has deteriorated. They couldn’t even cancel the order after 3 weeks of waiting. Last purchase ever at Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A pice of crap

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy it. Frim day one is giving problems, try to send it for warranty, they try to fix it by telephone, works for day but I forgot to return it in time. Anyway, Is the worst mesh I ever had. I bought another brand to forget this bad experience

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped wifi signal every 15 minutes or so. It was very frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product is awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awful. Never worked correctly and it died today

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Just can’t get it to work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the beginning of the year. I’ve been in touch with Netgear customer service, my local ISP customer service. Nothing seems to work I’ve set up several Linksys and Cisco routers in the past but after five months, this Orbi refuses to work It might be as simple as that I bought a lemon but it definitely has me thinking twice about investing into future Netgear products

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speeds on the box are misleading. The lan ports are only good for 1gig. The 3.8 is the total between all 3 units. Very misleading and false advertising

    No, I would not recommend this to a friend
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