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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 99 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 Satellite's impressive range and ease of setup, frequently citing its ability to extend Wi-Fi coverage throughout their homes, including outdoor areas. Positive feedback also highlights the strong signal and generally good performance. However, some users found the initial setup process challenging and noted concerns about the product's price and compatibility with existing systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-99 of 99 reviews
  • Rated 5 out of 5 stars

    YES!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I really needed it, except to use the ports for a remote printer, but it doesn't extract from speed. Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    orbi satellite 4200

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 2 satellites on top of the 3 in box system for a total of 5 and everything works as describes. satellites are easy to add to the system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product stopped working & Orbi offers no support.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a year. Orbi does not offer any product support at this time. I wish I'd never purchased an Orbi product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi Satellite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Orbi satellite by Netgear was a great addition to my setup to my home with the numerous of smart devices I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Thank you for the input and tip on getting an ORBI Mesh system to extend my wifi. It’s better than ever before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is top of line mesh modem and router. I purchased three and could not be more happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great satellite router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great satellite router. I got this to add on to the orbi system to have more range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything Works

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular mesh of Wifi. Much needed tech for a better Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I have ever owned Very good coverage for the whole house and into the yard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Orbi 16 internet extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it is good, have not been able to get it to work with ATT system. Probably just operator error, my guru, operating from a distance is trying to help.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi JeanE,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend ensuring your RBS750 Satellite is connecting to a compatible NETGEAR Orbi Router device such as the RBR750 or RBR850. Please see product page for more details: https://www.netgear.com/home/wifi/mesh/rbs750/.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work and too much trouble to call support

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi theresaw61,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your RBS750 not connecting. If you need assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t impressed, returned, and have better performance/signal w a single Amplifi unit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went to the store on secor road in toledo ohio, showed them the orbi system i have now and sold me a satellite that would not sync with my system.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Golfer,

      Thank you for your review. Please email us your contact information along and a link to your review to [email protected], and we will be happy to help you find the correct Satellite for your system.

      Regards,
      NETGEAR Team

  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Or I satellite add

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mesh satellite- Cannot get it to work nor can Best Buy Not thru yet , but Very disappointing

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Orbi,

      Thank you for your feedback. We want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience setting up your product. Here is a link to a Guide for setting up your Ordi WiFi system: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Won't connect to existing Orbi network

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite using repeatedly every strategy described in Netgear directions and in Netgear online forums, I could not get this new satellite to connect to my existing-and well-functioning- Orbi network.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Winner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As promised—easy setup, reliable connection, high speeds

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    orbi wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like a charm, does what I wanted it to do, whole house wifi with no problems

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    Setup is impossible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear has a great reputation and this product was rated very good. However, the setup process, while meant to be idiot-proof, assumes that you will set it up accepting all defaults and NEVER change anything. The mobile app keeps telling me that it can't find my router, despite being connected to it and being able to search the internet. All of the troubleshooting hints lead back to the same thing. Unplug the router and do a factory reset. All other options fail. Also, on the mobile app, error messages pop up on top of what you are supposed to be able to read, therefore completely obstruct any chance of doing anything that the error message recommends you do. If you try to log on to the web control panel, it fails as well. Logging on to 192.168.1.1 fails no matter what your VPN / firewall status. The ONLY option is to do a factory reset for any problem. Apparently, the people who designed this interface did not experience any problems in "testing".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Orbi is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orbi works great. It replaced an existing 4 antenna Netgear router that is giving us trouble at work. Orbi was unboxed, configured and up and running in 10-15 minutes. Good range with base unit and second unit extends the range even farther. Very happy with our Orbi even though it’s not the latest model.

    I would recommend this to a friend
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