Customer Ratings & Reviews

We have used Orbi for almost 15 years. Easy and works! Let me explain. The base and satellites reach our entire house (3,500 sqft) and easily our yard. The system is smart and easy to setup guest WiFi, monitor all connected devices and the Armor protection gives us an extra protection level. One of the unexpected benefits is the ability to swap out Orbi products within minutes. Everything is well thought out and having bought them all at Best Buy has been great too. Strongly recommend for coverage, ease, options, great app and all around piece of mind.

Setup was a breeze and much easier than I expected. So far it works great. Too early to render an opinion if it completely solves my problems with the Spectrum router but so far so good.

Straight forward set up, easy to connect. Performs flawlessly, faster than my previous Orbi router. No issues or problems!

I’ve delayed upgrading my router for way too long fearing it would be an incredible hassle. But this Orbi mesh system made it simple with absolutely no issues. Perfect guidance to help set up. And not very expensive! After years of frustrating WiFi lapses is amazing to have the same high speeds throughout my house. I do have to get used to not see a light showing the network is on — lights on the unit indicate only if there is a problem.

one word great for the price no lag on internet and can have control on devise

easy to install and it has a very good range for internet use

This has been the best router I have owned so far. Set up was the quickest and most simple of any other routers that I have owned. This router is great for big homes or 2 story houses. I have had no issues getting WiFi through out my entire house since I put this router in my home.

My two friends and i were having signal issues since the router was pretty far from our rooms, so we tried a few different methods, and this one had amazing results. We have just about the same signal strength as if we had our computers in the same room as our original route. Very easy setup, the app is user friendly and allows some pretty cool features!

Excellent product so far no drops. Signal strength igood.

Great product. Really happy with the price and the overall buyng experience at BB.

Very easy set up, with good instructions. It lives up to its range claims, and my large 2 story house is much better covered than it was previously. I also now even get coverage in the detached garage in our back yard! Very happy with my purhase, and based my previous experience wit Netgear products I expect a great long service life.

Excellent coverage. Covers most of my yard as well. Very easy to set up!

The ORBI works very well with our devices. I had a little trouble hooking everything up but once I had everything accepting the new wifi it works just fine.

Excellent Product, easy to configure and mesh distances improved for me.

Set up with T-Mobile Gateway and Reo link Home Hub Pro surveillance system was challenging to say the least. Was getting ready to take the Orbi System back after many phone calls with Reolink tech support, T-Mobile Tech support, and Net Gear Tech Support remote sessions with all, got me nowhere. Finally, which was going to be my last call before returning the system I could not Wi-Fi or internet from the Orbi. I had to plug my desktop into the back of the T-Mobile gateway to get internet. A T-Mobile Tech who told me there only responsibility was to get there gateway working, walked me thru my entire setup getting model numbers googling each one and looking at the setup of each one reviewing with me where each wire went, found the issue had me remove a wire. At last system up and running as prescribed. went from no stars to 5 stars. Thank You T-Mobile technician. No Mention of Best buy because I failed to take out their Geek Squad Set up with the System which I am sure this would not have occurred. Any one of the techs could have solved this issue easily if they could see the setup. Thank You.

It seems to work fine but I had to spend some time on the phone with the call center in India. The two satellites were interfering with one another and causing us to lose wifi. I had set it up with the router and one satellite on one floor of our house and the other satellite upstairs. Unplugging the one downstairs and using just the one upstairs plus the main router seems to have solved the issue.

Works great, easy to set up. Met all my needs for a home with plaster walls.

Like the unit, I love how its managable via the web interface and not just by the mobile app like my old Arris mesh. Did have an issue where the unit a couple times just basically reset itself. Worked with support who had me manually install the same latest firmware that auto installed, that seems to have fixed it, havent had an issue since.

Super Fast. High quality. Excellent range. Expensive but worth the money.

Works great connecting the 2 houses on the lot even from the rear house where it’s connected all the way to the porch.