Customers enjoy the Orbi 750 Series AX5200 Tri-Band Mesh Wi-Fi 6 System for its connectivity, speed, and overall performance. Customers also appreciate the system's coverage, range, signal strength, and easy setup. Many find it easy to use and a great plug-and-play experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-118 of 118 reviews
Rated 2 out of 5 stars
No good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not give you good speed. I have 2gbps connection. It gives you upto 300 mbps.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi AsifurR,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your Orbi and Slow Speeds. We recommend visiting this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards, NETGEAR Team
Rated 1 out of 5 stars
Did not work
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible. Spent untold hours with three different customer service reps trying to get it set up without success. Returned the Orbi 750 to the store.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not happy.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this product twice. Returned first one because I could not get satellite #2 to connect. (Telephone help said it was a software problem and to return). I returned first one and exchanged for second one. Returned the second one because too many people were automatically being allowed on wifi. I replaced with Nighthawk. I prefer the Nighthawk.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
RBR50-TEN YEARS OLD- wifi 5 performed better
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a collosal disappointment!!! Bought this mesh system to replace my ten year old Orbi RBR50 mesh system with wifi5. Imagine my surprise when the new Wifi6 mesh AX5200 system provided LESS RANGE and LESS SPEED (almost 25% less) than the previous. I'll be returning this immediately.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you, NETGEAR Team
Pros mentioned:
Connectivity, Speed
Rated 5 out of 5 stars
Perfect best of the best
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
after trying 2 different netgear nighthawks which are terrible , spent 2 hours on each unit neither worked right. the first one was great for 10 minutes until it did a firmware update and never worked again. So I bought the next model up. spent 3 hours to not get WiFi or internet .. sent it back and got the Orbi .. Wow so easy it did everything itself including attaching the 2 satellites. And updating . Perfect increased my speed 200% increased my range 300% .. I'm in love.. Its perfect. I can even get WiFi from my garage which is 80 feet away by using the satellites ... Netgear finally got it right.. Easy fast perfect..
I would recommend this to a friend
Rated 5 out of 5 stars
Like night and day
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
five years old and was dying weekly. I got online and did some research. I didn’t want to get another Netgear nighthawk but ran into this Orbi product. The sales rep at the store was helpful and making this selection. We live in a 50 year old ranch style house it’s very long. Getting Wi-Fi signal from one into the other was always a challenge. this Orbi system with the satellites is the bomb. It was easy to set up all of our HomeKit switches and devices work perfectly the kids can play their games. We can watch our movies and I can check my emails. What more Could you ask for
I would recommend this to a friend
Pros mentioned:
Coverage, Speed
Rated 5 out of 5 stars
Complete Home Coverage
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation was very simple and coverage is amazing. The speed test verified much better speeds up & down than the router equipment that our service provider supplied us. Recommend this Orbi System to people looking for stable, reliable connectivity.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
Well worth the time and cost
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded our existing Orbi whole-home mesh system to the Orbi 753, and it was well worth the time and cost. Our internet speeds, even to the most difficult rooms to reach, are much faster and more reliable.
I would recommend this to a friend
Pros mentioned:
Coverage
Rated 5 out of 5 stars
Great Mesh WiFi System
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I finally replaced my WiFi system with the Orbi 750 with two satellites. My original system had dead zones and extenders were not much help. This greatly improved my access throughout the house. I no longer have any dead zones, streaming is now great, and everything is operating seamlessly so far. I also like being able to attach my computer directly to one of the satellites as the WiFi receiver in it is speed limited. I am so happy with this system.
I would recommend this to a friend
Rated 3 out of 5 stars
You have to pay $99 for tech support after 90 days
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product works fine most of the time. The range is great when it works. It does have to be reset about once a month. This last time resetting it didn’t seem to work so I decided to call tech support. It is a $99 charge for tech support through netgear (who makes orbi) the tech support only covers the first 90 days for free
No, I would not recommend this to a friend
Rated 4 out of 5 stars
BJ
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the Orbi 750 series to replace my net gear night hall. I hope it increases my range and improves my strength level.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Runs the way it is intended and is user friendly .
I would recommend this to a friend
Pros mentioned:
Coverage
Rated 5 out of 5 stars
Huge upgrade from old system
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My older Orbi system only had the router and one satellite. The new system has the router and TWO satellites!! I get much better coverage and the upgrade to WiFi 6 to boot!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Best One I Ever Had!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Orbi Router is great for games and people who has multiple devices connected to their Wifi. Is definitely worth it!
I would recommend this to a friend
Rated 1 out of 5 stars
The actual worst thing I have ever purchased
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think this might be the worst thing I have ever purchased. I've never written a review in my life but this pushed me over the edge.
First, none of the satellites stayed connected. They were essentially a flashing beacon my desk because the light constantly flashed as it wouldn't hold a connection.
So I ditched the satellites entirely and thought I would the actual router. Which worked fine for 2-3 months until the router started doing THE SAME THING. My internet didn't maintain a connection for longer than 5 minutes. I rebooted the system, unplugged and plugged it back in, and verified with my ISP that I was getting indeed getting service to my home.
So glad I spend hundred of dollars on an entirely useless product.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi Maxx,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your RBK753P. We recommend checking out the User Manual beginning on page 122 to troubleshoot your access to the internet: https://www.downloads.netgear.com/files/GDC/RBK752P/RBR750P_RBS750P_UM_EN.pdf.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you, NETGEAR Team
Pros mentioned:
Speed
Rated 5 out of 5 stars
Best buy vip client
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect to my house we are happy now to our internet speed. I gave 5star
I would recommend this to a friend
Rated 1 out of 5 stars
Customer supportless
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
THE no-Mesh Router
Satellites quit working. It's been 3 months, 28 emails and over 25 hours on the phone with tech support..
Well where am i ?? Not working. They told me two weeks ago that they would give me a refund.. Went out and bought an eero that works great.. 4 days later (they said 1) and they said that they wouldn't do it. Told me to contact Best Buy.. well i called them three times and when i told them my situation, they hung up.. Guess they didn't want to address their customer issues.
So 3 months and still no working system. PS - my warranty expires in 14 days. Got a feeling that they are just pushing out and then gonig to tell me that out of warranty. Done nothing in two weeks to address my issue.
One of their tactics - kept asking me for detailed purchase information ---IF YOU PURCHASE YOU BETTER KEEP EVERYTHING !! --- I sent this to them 8 times ... yes that's right eight times. Had to go on their site with tech support on the line and show them where the information was ..
If this works, you may be ok, but if you have issues, read this closely and love to share the 28 emails on here if i could. Actually thinking about creating a website and posting to help potential customers from going down a sliippery slope. Signed Network Engineer.. Yes i know what i am doing.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Skip Netgear
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wont buy another Netgear product. First, you only get 90 days of support. After that they upsell you on service contracts. I have the AX4200 and the satellites conked out conveniently at 18 months. Support tried to sell me different support plans at $200, $300 and $500 to fix them. Claimed they new what was wrong over the phone with no diagnostic at all. Shady. A waste of money and effort.