Customer Ratings & Reviews

Had a bit of a tough case.. having my main router in the basement of a 3-level house to support my home theatre with the highest speeds. But, this has been the perfect solution; supporting high speeds throughout the home.

So far, everything is working well. Range has been as advertised.

All working perfectly. Each item has performed at or beyond expectations. Set up went great with knowledgeable, customer friendly technicians.

Let me start this review by stating that before this WIFI system I had the Google Nest WIFI (3 Pack). Overall it worked well with some minor hiccups where I would need to unplug one of the pucks and plug it back in which was starting to get annoying so I had planned to upgrade after at least 3 years of having the Nest system. I know multiple people who have Orbi but none of them had the newest Orbi 770 series. They all had raved about their system. I bought the 770 because I wasn't about to drop $2500 on the 970 series. It was fairly easy to setup but after day one I was having issues with devices dropping signal, random high pings on gaming systems, and phones frantically switching between WIFI and 5G. I work from home so others would notice issues with audio when I was on web meetings. This has been going on for almost 2 months now. While support has tried to help, they have got nowhere close to a solution. They keep sending me Beta firmware to try that they think will fix it and it never has. I truly believe this is a hardware issue but Best Buy gives only a 15 day window for refunds and Netgear is fighting me on a replacement or refund. This was not a cheap purchase and I worry that I have no avenue to recoup my cost. Please do not buy these until Netgear fixes this system!

Replaced my Orbi RB40s with this Orbi 770 series and I am very pleased with them. Easy to set up, gives my whole house reliable wifi.

Replaced an old Asus WiFi 5 mesh system with the NETGEAR 770 mesh. Instant difference in coverage and throughput and no problem with any of my devices registering. A breeze to setup and management through the app is the icing on the cake! Highly recommend…..

The only issue I have with this product is the inability to seperate the 2.4 and 5 GHz networks. Some less-sophisiticated devices will not work in combine solution.

I rarely write reviews buy my experience with this product has been so poor that I felt that I needed to warn customers about this router. I purchased this device about two months ago. I noticed about 2 weeks after purchase that I was having multiple device disconnects and often had to reset the router for connections to resume. I use a wired backhaul through a switch and have used netgear orbi products in the past. I have an ongoing ticket with technical support but it has now been three weeks with escalation to engineer level without finding any resolution. A stable network connection is essential for my work and I have requested a refund of the product at this point. I’m not sure if this is network congestion related, but a have about 40 devices that connect at various times to the network. I do not recommend this device if you have a similar network setup. Hopefully, Netgear will step up at some point and give me a refund for this very expensive product.

Tremendous connection throughout the house. Our previous WiFi extenders were not working well, so check some online reviews and these were highly recommended. Absolutely agree.

These are great. Wi-Fi signal is excellent. Outdoor signal is excellent. Great purchase.

Great coverage. Everything in the house is streaming so we need that. It hits most of our property without a problem.

This Netgear mesh wifi saved my life, since ive purchased it, I have had zero issues with connection and internet speed has never been so fast.

Great wifi for a two story house with a walk out basement!

I upgraded from the Orbi 753 WiFi 6 system, and this is a huge improvement. Getting speeds 3-4 times what i did on the old WiFi 6 system. Make sure to update to the latest firmware and this system is more than fast enough.

Very easy to set up, app makes management a snap. I have a large home and I don’t have any coverage gaps or signal loss with this system.

I've owned many Netgear routers over the years, but this one is a dud. Every 20 minutes, or so, it just drops the connection for a second or two. Changing locations in my house almost never picks up the correct satellite. One of my other satellites doesn't always find the ethernet backhaul. Etc. Etc. Believe the other reviews -- avoid this router. Switching to a different company for my mesh router solved all my problems.

I needed a new wireless router. This is super easy to set up and has excellent range. I would recommend this to a friend.

bought this to replace my Orbi 850 that worked great until a lightning strike took it out. The 770, when connected is faster than the 850. However, epson ET4760 would not stay connected. requiring rebooting of the ORBI 770 to get printer working whenever i haden't printed anything for a few hours. Also my Iphone wouldn’t auto join the network when returning home. had to manually go in and ask to join network. Returned to best buy before my 15 day window return window expired and got the 850 again, 960 not instock. Rather have reliable and a little slower. Dosn’t matter how fast your car is if it won’t start.

Great it really did the job I’m considering purchasing again for my next project

Bought to replace an older model. Works great, provided the coverage I needed.