Customer Ratings & Reviews
- Model:
- RBE773-100NAS
- |
- SKU:
- 6583240
Customer reviews
Rating 4.1 out of 5 stars with 148 reviews
(148 customer reviews)Rating by feature
- Setup4.3
Rating 4.3 out of 5 stars
- Range4.3
Rating 4.3 out of 5 stars
- Signal Strength4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the Orbi 770 Series for its speed, extensive coverage, and ease of setup. Many users also praise its overall performance and range. However, some customers have reported experiencing connectivity issues and signal loss with the nodes.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Orby7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend buying this product. Had a lot problems with the speed.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi IsabelS,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with the speeds while connected to your RBE773. Many factors can affect the performance of your router or mesh WiFi system. If your WiFi performance seems inconsistent, we recommend visiting these resources: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US, and also we recommend visiting this Orbi Satellite Guide: https://www.netgear.com/hub/wifi/mesh/orbi-satellites/.
We'd greatly appreciate any additional feedback if the steps provided helped to resolve the issue with speed that you are experiencing. Please reach out to us at netgearteam@netgear.com with your contact information and a copy of your review, and we will be happy to help you.
Regards,
NETGEAR Team
- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Wonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect upgrade to my old rbk763 wifi 6 system. This has better signal range and faster speeds. I have a modem that supports 2.5gb ports so I needed a wifi network that has one as well to see the full speeds I am paying for. With 2gb service I see those speeds now wireless. My previous system with only 1gb port I was limited to just under that that so I never got the see my full speeds. This system has been very reliable and connects to many devices old and new.
I would recommend this to a friend - Cons mentioned:Price
Rated 2 out of 5 stars
Bad Mesh, Bad coverage, dropped wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super weak at coverage, even when spaced correctly it underperforms considerably to earlier models and versions. Experienced LAN drops until the latest firmware update, also experienced and continue wifi drops. No changes to web or app interface, but am unsure why Netgear hasn't fixed the signal issues. Will probably return after Christmas as their customer support has been extremely difficult to navigate for most users and the delay in fixes is perplexing for the amount of money this costs. I have 2700 sq feet to cover and it claims 8000 feet. Lots of dead spots and drops even by the router and satellites, similar to what others are experiencing. Netgear has really lost a step with these new upgrades, whole lotta price, not much on performance delivery. Will have to look elsewhere for a better mesh system for my home.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi RobertL,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with the connectivity and coverage of your devices while using your RBE773. If you are experiencing issues with your WiFi clients or IoT devices connecting or staying connected to your RBE773, we recommend visiting the following troubleshooting resources: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
We would like to follow up with you and look into your Support Case and see what additional help we can provide. Please email us your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
- Pros mentioned:SpeedCons mentioned:Connectivity
Rated 2 out of 5 stars
Ok, but not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty bad, got it for a larger house, about 15 years old. It has some decent speeds, a bit faster than Wifi 6 over wifi... however I would get consistent packetloss like every 20-30 minutes while playing a game. The coverage and power through walls and over long distance is very poor. Definitely not worth the money you pay for these, Eero pro maxs7s do better.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi ElZo,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the connectivity and performance while connected to your RBE773. Many factors can affect your Internet connection speed and performance for devices on your home network. We recommend visiting thee troubleshooting resources: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
We also recommend ensuring your RBE773 Router and Satellites are on the most recent firmware v10.5.18.3: https://kb.netgear.com/000066615/RBE771-RBE770-Firmware-Version-10-5-18-3.
We would like to look further into the issues with packet loss and coverage connectivity you have been experiencing. Please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
- Pros mentioned:Coverage, Setup
Rated 5 out of 5 stars
Must have for the modern household!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Orbi WiFi is excellent! We cover our entire 3000sq ft house with the two or Orbi setup. It provides full coverage, powers over 20 devices and has no delay or loss of strength regardless of location. Setup was easy and fast!
No, I would not recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Best Purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to set up and it is pretty fast! I don't have any problem connecting in my bedroom now and this is a big upgrade from the Google Nest system that I have had for the past 5 years.
I would recommend this to a friend Rated 5 out of 5 stars
Great Product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement of an older Netgear router which worked well but had limitations. I always had connectivity issues on the far end of the house. Adding a mesh system eliminated all of the dead spots! Adding wifi 6 and 7 increases the wireless access speeds on the devices that support it. Connectivity issues have disappeared - I should have upgraded a long time ago! Installation was pretty straightforward. It has an app for most of the configuration but being an IT guy for the past 20 years I like the web interface that allows you to configure just about anything.
I would recommend this to a friend- Cons mentioned:Price
Rated 5 out of 5 stars
Works well make sure to update firmware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product wanted the 970 but it was too expensive
I would recommend this to a friend