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Customer Ratings & Reviews

Your price for this item is $624.99

Customer reviews

Rating 4.5 out of 5 stars with 1885 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the Orbi 850's coverage, setup, ease of use, range, performance, and signal strength, frequently citing these aspects as positive experiences. However, some customers express concerns regarding the system's price point and occasional connection issues. A few users also mention limitations with parental controls and compatibility with certain devices. The size of the units is another area where some customers have voiced preferences for a more compact design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,885 reviews
  • Rated 5 out of 5 stars

    Satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a much-needed upgrade from my first-generation Google mesh wi-fi routers. I am now seeing the network performance I am paying for when I perform speed tests across my devices. My wi-fi coverage has also improved drastically (despite previously having 6+ Google pods and still having coverage issues). Lastly, my network appears to be more stable. I would take off one star for the setup (took me 3+ hours for some reason) but I am so satisfied with my overall purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Orbi review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I now have a consistent WiFi signal throughout my house. I recommend to anyone needing to boost their WiFi signal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best orbi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wifi system ever. Easy to set up took me like 15 min max. Speeds are amazing especially if you have fast internet. Definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive but work well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many mesh system in my house and these are as good as gets. Expensive but I hope they will be future proof for at least 3 years

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for our home. Full coverage even to my neighbors home who I am friends with

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    netgear-orbi-ax6000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this router system in a 2,600 sq/ft home and have zero blind spots. Great wireless router mesh system.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Orbi orignal and replacement does not work.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Orbi in Jun 15 2024, the item worked well for approximately three months, Then started noticing buffering which continued to get worse. Reset the unit several times with no improvement. Reach out to customer service after troubleshooting, it was determined the unit was faulty. A replacement unit was shipped out and setup, It worked for approximately 1 week and the buffering started again. The unit will not even connect to the internet. I have spent approximately. 700 dollars for this unit. I cannot even list the item for resale to recoup any of my money due to the fact, this replacement is faulty as well. I am reaching out to Best Buy and Netgear to see how this can be corrected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mesh network!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about this equipment! After a ton of reading I dug deep and purchased this. It is everything they say it is and maybe more.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    lighting fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me 3 routers of upgrading before I settled on this one. Worry-free lightning speed wifi around my house without drops or disconnections. I purchased the Eero and the Eero pro before this and had so many drops with connection with those. This is definitely what I wanted with my 1gbps speeds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn’t the miracle product I was hoping it would be. I have a old house with thick walls. It took a while to find the best placement for the satellites. Even then, I will need to find new locations after COVID so they are more hidden. All that being said, in its current position in the house we get great connection and speed everywhere. We upgraded our internet plan with everyone at home and we needed a router to support it. As we start switching our technology to Wi-Fi 6 we will hopefully see even more value.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Speed

    Rated 5 out of 5 stars

    Great mesh network router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast, easy to set up, covers my whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Orbi stopped working after having them for five years. So I needed news one to replace my old set. With myhome being three floors and 4,500 square feet. I was surprised to see these Orbi’s cover my entirr home with blazing fast speed with two untis. My old set had three. Worth the money, even though they are a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Orbi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Worth the price. Speeds are amazing for gaming and streaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    potential to be even better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this vs the Asus Zen wifi AX units. This is more stable and faster. Doesn't work with circle (which is a rip off that they farm out the kid's computer control to Disiney for money despite spending nearly $1000) and limited time of support from Netgear. Biggest complaint is the same as all Orbi routers. Interface is poor. Limited adjustments to network. Considering the cost, wish the Asus unit had been as good since much better network protection, ability to change settings and setting times for the connected electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Put a warranty on your device / My second one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good powerful router but understand if you really need a mesh router. Before you buy one if you live in a small house under 1500sq feet or smaller you don’t need one. I would say this is more for that 1800 sq foot house or bigger. If your modem is in a horrible spot in the house where you have horrible range Or a up stairs downstairs house. Also note your router will only give you the speeds you pay for. If you pay for 200gb don’t expect because you paid 700 dollars for this router it will improve your speeds that not going to happen. Last put the warranty on your router it is a electronic. It is a 100 percent guarantee this product will fail at some time this is my second one. I’m not mad because I understand how Technology is so I covered my own self do the same for your self.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 4 out of 5 stars

    Great WiFi choice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision we made so far when it comes to our internet. We both work from home, have a ton of wireless or smart devices and so having the coverage all over the house is great! No lost connection, fast internet, etc. It works great with a DOCSIS 3.1 32x8 modem with either 100Mbps internet or 1Gbps fiber.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Fast as advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orbi provides an amazing mesh network and is by far the fastest I've tried. On a 1Gb network was getting almost no loss off the satellites. Super fast and easy to set up. Con: user interface doesn't provide the needed support. For parental controls requires additional purchase and subscription. Cant set up family network or control screen time without additonal purchase and subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Glad we made the switch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi is working great for us! Why pay a carrier every month! This system will pay for itself in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Not Quite 1 Gig Wifi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AX6000 to replace the AC3000 Orbi routers I already had set up when I switched from a 600mbps plan to a 1gig plan in hopes I would be able to get closer to 1gig over wifi. I was getting around 600mpbs on the AC3000 and when I set up the AX6000 I was getting ~650mbps, not close to the 800+mbps I was hoping to get. The coverage is outstanding with the AX6000, I was getting slightly faster speeds than the AC3000 the further I got away from the router (I took several before/after tests and charted them from different rooms). I am returning the AX6000 not because it is not a great mesh router, it absolutely is, but mainly because it is still not able to get me the 800mbps I wanted over wifi and I don't have any wifi 6 devices at this time. It is tough for me to stomach a $700 purchase for only a marginal increase in wifi speeds. I hope this is helpful because I had a tough time finding reviews that compared the real life wifi speeds of the AC3000 and the AX6000. I would absolutely recommend this product to anyone who has an older/slower router as it will be future proof and has great coverage but for me, the AC3000 is still performing almost as strong as the AX6000 so I will hold off.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    great so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily doubled the speed of the Linksys AC2400 mesh Wi-Fi I replaced. Slow-ish but easy setup and much nicer app than the Linksys Velop one. It’s only 2 days so far but everything seems to be better than my previous setup. Satellite maxed out at over 500Mbps on speed tests but I think it’s the limit of the test tool instead of the available bandwidth.

    I would recommend this to a friend