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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1886 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the Orbi 850's coverage, setup, ease of use, range, performance, and signal strength, frequently citing these aspects as positive experiences. However, some customers express concerns regarding the system's price point and occasional connection issues. A few users also mention limitations with parental controls and compatibility with certain devices. The size of the units is another area where some customers have voiced preferences for a more compact design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,886 reviews
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    BE CAREFUL about your SECURITY CAMERAS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful... This mesh network is great for WiFi access in my 8600 sq foot home.... BUT the dirty little secret is that IT WONT WORK WITH MOST SECURITY CAMERAS. Especially Wyze, Funlux, Amazon, D Link... so do I buy different cameras or just deal with it?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was a breeze and these things are not only fast, but have been really reliable after my first week with them. only regret is not buying the three-pack to reach some of the edges of my property outside my house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product but expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent boost to wifi, no more dead spots, great speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best WiFi 6 system in the market. Orbi over all has been great and no matter what version you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using an asus ai mesh and would drop internet for a few seconds a couple of times a day. This thing has yet to drop once and i like that the design is something you can put out in plain sight(i have a satellite on my desk in my office)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes you have to pay for what you want.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from two previous mesh systems and we are very pleased thus far with the Orbi's. The house is large and old and getting singal strength from point A to point B with gamers and the wireless world we live in - we're very happy with the speed being delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    WIFI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Solved all of our WI-FI problems. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best meshed network in the market. Easy to install and super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Major Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to replace two wireless routers (one acting as an access point) and now I don’t have any dead zones and increased performance in areas where I didn’t have dead zones before. Setup was fast and simple, too! Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great, Easy to Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Works well. Ended dead spots in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No more internet drops. And I have 50+ devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to FiOS internet and signed up for 200/200 service. After running some speed tests, I am consistently getting 300+/300+ service. I thought "Awesome!" But then I started noticing internet drops especially when we had multiple video meetings occurring (wife, kids, myself). I soon realized that my current setup of a router and additional access point were no longer cutting it. With all the social distancing and home conferencing, I now had upward of 50+ devices connecting to my router (I have a smart home and several smart speakers). I decided to move away from my home grown mesh system to an established mesh system that uses next generation tech. No more internet drops. My internet is now faster and more reliable than ever from every device. I couldn't be more satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Happy to have upgraded.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the RBK50 and decided to give this setup a try. Glad we did, the speed increased throughout the house and the coverage is almost perfect. We live in a 2300 sq ft townhouse and the dead spots we had with the RBK50 unit are now gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever purchased, no problem with my nest thermostat, speeds are perfect with my service, I’m not understanding the one star reviews, probably user error or ISP issue. Well worth the price, I will agree the tech support is worthless though, but I have a brain so not a huge deal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear Orbi AX6000 triband mesh router review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fastest router system I have ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi Mesh System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest set up ever! And this system provides great coverage for my lathe and plaster SF house. There is some signal degradation, but that is more an issue with the lathe and plaster than it is of the Orbi system. What I really like about this is the notifications it gives me whenever a new device tries to connect to the wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Netgear Orbi AX6000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, if you need 2.4 speed for a grill or another device use the guest network. I needed it for my Traeger. Easy setup, did not subscribe to Netgear Armour based on what I read about it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great for large home networks.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. I was having lots of issues as I have 50+ devices in my house on at any one point in time. This fixed many of the problems I was having and the setup was easy. Biggest complaint is the $$$.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Performance - Difficult Set-up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran into a lot of trouble trying to complete the set-up using the App on my iPhone. The installation kept failing and I had to hard reset the system each time and start over. Finally, I used the website connection to complete the installation. The system has worked well since the successful installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from old orbi and noticed the difference!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Average router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fairly well on its own and the satellite that comes with it. However Connections with outdoor satellite unit RBS50Y does not work. To date no resolution from Netgear. Each call tech support says level 2 tech will call from India but never happens. Also be prepared to hold on wait for 1 to 2+ hours and even then ????. Netgear support wants to close the ticket without checking with user or no response . Given up on best buy they just like to sell. Not quite ready for backward compatibility.

    No, I would not recommend this to a friend