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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1886 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the Orbi 850's coverage, setup, ease of use, range, performance, and signal strength, frequently citing these aspects as positive experiences. However, some customers express concerns regarding the system's price point and occasional connection issues. A few users also mention limitations with parental controls and compatibility with certain devices. The size of the units is another area where some customers have voiced preferences for a more compact design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,886 reviews
  • Rated 5 out of 5 stars

    Delivered what it promised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved all of the problems of my previous home Wi-Fi network. Delivered what it promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system!! Transformed our home wifi. Great signals throughout our two story home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not customizable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 stars but won’t let you put devices on different bands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and rreliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing speed and reliable WIFI throughout my entire house and yard. Easy to set up. Not cheap but met all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny... pre-WFH; my old mesh system seemed great... during WFH... it was clear it was not. This was a life-saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best signal in my house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far.so good! Full strength signal throughout my house. Not too bad to set up. A little confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streamers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required now that everyone’s home. Now I only pay for internet, no need to watch cable. Just stream everything while working.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Slow bulky expensive wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For paying 700$ I was expecting good wifi connections but very disappointed fluctuating massively and technical support after 1 week of every night over an hour following all their instructions they told me to return and get another one but I purchased different brand I didn't want to go through the same thing again

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Mamal,


      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with your Orbi and our support team and returned it. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi system. Now show down with the wifi 6. Love how it adjusts between channels automatically for best signal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Orbi Didn’t work for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi was an disappointment. I couldn’t get the base to sync with my home WiFi. So I had to return it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DreDoo,

      We're sorry to hear that you had problems with your RBK853 and have already returned it. If you decide to repurchase the Orbi or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Ease of setup, speeds entire system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 4 year old Asus 3100. Allows 2 computers to be streaming video conferencing at the same time and using other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more dead spots!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our WiFi was driving us crazy! We had dead spots all over the house. The Orbi solved all of our issues. Fantastic system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Busy home with 2 adults working from home, and 4 kids with devices, and no issues so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade for whole house connections.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things work great. Replaced a nighthawk and a google hub. App works well. Connectivity solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rockstar Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi WiFi 6 mesh system was exactly what my family and smart home needed. This has revolutionized our daily living experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like Orbi

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Orbi for a few years now and decided to upgrade to this one. The product works as expected. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I have made in regards to my interne

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems with my internet for yrs. Now that I have bought this, all problems have disappeared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading the wifi system has been a necessary move during the pandemic. This provides great wifi throughout our whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of dead zones in the house alarm for a lot of dropped connections on the wireless is certainly took care of those issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    orbi ax6000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mesh system on the market …….. only one thing….. the price a little on the high side but well worth it

    I would recommend this to a friend