Customer Ratings & Reviews
- Model:
- RBK852-100NAS
- |
- SKU:
- 6373082
Customer reviews
Rating 4.5 out of 5 stars with 1886 reviews
(1,886 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Orbi 850's coverage, setup, ease of use, range, performance, and signal strength, frequently citing these aspects as positive experiences. However, some customers express concerns regarding the system's price point and occasional connection issues. A few users also mention limitations with parental controls and compatibility with certain devices. The size of the units is another area where some customers have voiced preferences for a more compact design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great mesh system for a large home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system works great in our home. Recently moved into a 5000 sf house and even in the separated garages it still works great.
I would recommend this to a friendRated 4 out of 5 stars
one of the best in the class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pack good performance and coverage, wifi 6 makes it future proof device. Make sure to update to the latest firmware.
I would recommend this to a friend- Pros mentioned:Setup
Rated 2 out of 5 stars
Good WiFi when it isn't breaking itself
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing WiFi coverage, easy setup, only complaint is that there is a bug in the firmware that causes it to randomly stop broadcasting. I have gone through all the troubleshooting steps and it doesn't help. WiFi will cut out for about 10 minutes every few days, if not every day.
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi Timmy,
Thank you for your review and feedback. We would like to hear more from you regarding your new firmware experience. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
- Pros mentioned:Speed
Rated 2 out of 5 stars
Not Worth the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much faster than my old system but honestly didnt see the numbers from some of the reviews. I have 1 gb hardwired connection and saw around 300-400 mbps when right next to the router. Old system started working again so I returned this one and don't notice much of a difference.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Connor,
We're sorry to hear that you had problems with your RBK852 and have already returned it. For speed troubleshooting we would recommend starting at following this link, to troubleshoot wireless network setup issues: https://kb.netgear.com/13205/How-do-I-troubleshoot-wireless-networking-setup-issues. Another resource would be here at this link as well: https://kb.netgear.com/31138/What-should-I-do-if-I-m-experiencing-slow-WiFi-performance-in-one-area-of-my-home?language=en_US.
Additionally, we have a firmware update for the RBK852 which was released as recently as 9-17-21: https://kb.netgear.com/000064038/RBR850-RBS850-Firmware-Version-4-6-3-16.
If you decide to repurchase the NETGEAR Mesh WiFi System or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Worth the investment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My WiFi kept dropping. Upgraded to these and it solved my problem. Expensive but worth it.
I would recommend this to a friendRated 2 out of 5 stars
Didn't spend $700 to be a beta tester
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been waiting a month for a firmware fix that resolves many of the issue with this product. Shame on Netgear for rushing the product to market when it clearly was not ready. Something as simple as being able to provide useful names to the 50 + devices connected to the router has yet to be resolved. I know any product goes thru firmware refinements as it matures but the large number of issues with this could have been identified by anyone who bothered to turn one on and certainly should have been fixed before product release. Also if you need a 2nd satellite you may be out of luck as I was told by support personnel there are no plans to add support for additional expansion. Seems very strange as most mesh systems support multiple satellites.
No, I would not recommend this to a friendRated 5 out of 5 stars
Orbi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working well in our house so far.I got it to replace an older orbi
I would recommend this to a friendRated 2 out of 5 stars
Daily Resets required
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Wifi6 router to replace an older Linksys mesh network. Initial set up was easy and I was up and running within an hour. Immediately I noticed much better Wifi performance and coverage than the older Linksys system despite only using two nodes on the Netgear versus three on the Linksys. Everything was good for a day or two, but then the problems started. The router kept losing internet connectivity. The solution to this was I had to reboot both the router and my cable modem. This would fix things but then within 24 hours another reboot was needed. I contacted Netgear support and we changed some settings but this ended up making things worse. I called back a few days later and we did a full factory reset and updated to new firmware. That seemed to have helped for a few days but then the problem returned and I'm back to daily resets. I went ahead and ordered ASUS's Wifi6 system and will set this up tonight. If it works better, then the Netgear Orbi will go back to Best Buy.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Kuttermax,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
No bueno
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get many devices to work with this. Nest thermostat will not work. Also google cameras periodically do not work with this. Unable to figure out how to disable the security "armor" that comes on it. If you do home automation this is NOT your out of the box working product.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi ChRiS,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the connected products. This resource should help you https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 5 out of 5 stars
The mesh tri-ban system.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , good buy for the money, I recommend this product.
I would recommend this to a friendRated 5 out of 5 stars
Love Orbi!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install. Old system was almost 5 years old and it was just time to upgrade
I would recommend this to a friendRated 5 out of 5 stars
Excellent WiFi network
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router and satelite work as described and I would recommend this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked wonderfully on our 1GB internet! We have not had any issues with connection at all.
I would recommend this to a friendRated 5 out of 5 stars
Best wifi ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had wifi this good this is great. I would recommend this to any one who wants fast strong wifi.
I would recommend this to a friendRated 5 out of 5 stars
Great mesh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly as advertised. Hands down the best mesh network I’ve used. Very intuitive app.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic, Always works no turning on and off the router anymore seamless mesh With Wi-Fi six what’s not to like
I would recommend this to a friendRated 5 out of 5 stars
Mesh Routers > Software Mesh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had ASUS AI Mesh routers but the MESH hardware netgear offers is the way to go.
I would recommend this to a friendRated 5 out of 5 stars
Fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and Powerful. If you want maximum bandwidth with easy setup this is your device.
I would recommend this to a friendRated 5 out of 5 stars
Orbimesh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and great factory support. 1 satellite was not enough and BB didn’t have the 3 Pack.
I would recommend this to a friendRated 5 out of 5 stars
Invest, don't settle.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal product! Highly recommend! Invest, don't settle!
I would recommend this to a friend









