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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1886 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the Orbi 850's coverage, setup, ease of use, range, performance, and signal strength, frequently citing these aspects as positive experiences. However, some customers express concerns regarding the system's price point and occasional connection issues. A few users also mention limitations with parental controls and compatibility with certain devices. The size of the units is another area where some customers have voiced preferences for a more compact design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,886 reviews
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Orbi AX6000 3 Pack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Coverage is awesome -download speeds have almost doubled on legacy devices, and I am finally seeing download speeds that match the 1gig ISP service I pay for on wifi 6 devices. Device congestion is no longer an issue, with almost 100 devices on the network at any given time. Best money I have spent on tech in years. Highly recommend, worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our internet speed is now optimal from our provider. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great addition to my network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a gift, but I would certainly buy them for myself. The speeds are amazing and are barely lower than my wired connection. I no longer have any dead zones in my house and am able to used wired connections from each satellite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi For The Win!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's rare I write reviews, but this system deserves it. Ownership over 2 years, 0 issues, complete control of your wifi system including what devices get priority, etc. Covers my 3000+ sq foot house with ease, can even use my wifi in my nextdoor neighbors backyard. Stop searching, buy once cry once, it's worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super Fast Reliable Internet Finally!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to upgrade due to cost, but am impressed by the vast speed improvements over wireless. I have Cox Gigablast and was getting ~100MB on wireless before with my machine 10 feet away. I am consistently pinging at ~500MB on wireless now. Easy setup, no drops in the connection, fast speeds, overall very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Absolutely Love Orbi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Orbi with 2 satellites to cover our split level house. I setup the Central Router in the center of the lower floor and the 2 satellites upstairs on the outside walls. Coverage is phenomenal and speed is better than ever. I would rate this with 6 stars if possible. It is that good.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best WIFI MESH system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research into available routers for our 2-story home, where we have many wireless devices (laptops, desktop computers, iPads, iPhones, security system, Rachio lawn controller, etc.) I decided that the ORBI 6 Mesh unit with 3 units would be the best choice. I spoke to persons at Best Buy and a tech person at our local Costco store who has tried every Mesh network available for a large property & he said it was the only system that worked for his needs), so I purchased the AX6000 system 3-pack. The installation was straight forward after I downloaded the ORBI app & followed the step-by-step instructions. It began loading my devices as I signed into each. It came with optional security software (90 day free trial) which I really like & plan to keep going forward. The streaming problems I’d had previously, even though I have Cox Cable’s Boost speed & a top of the line 3.1 modem, seem to have disappeared. I’d recommend this system, although it is a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could have a better setup video to get the 2.4 GHz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little difficult to set up but after a call to support I got my cameras to pair with the router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Eh...still up for debate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this setup today and the verdict is still up in the air. Average household, 2000 sq ft house, 13 smart devices. After bringing it home and setting it up, I've run into a few hiccups. 1. I seem to get stutters in my service. I have multiple smart speaker devices that have been useless 85% of the time. Randomly websites will stop loading and streaming just stops. I have Xfinity gig speed service and has been solid when using Google WiFi. I have since changed the 2.4ghz channel from Auto to channel 6 and then changed to channel 1. It doesn't matter if it's the router or the satellite, the connection stops randomly. I haven't changed the SSID or the 5ghz channel. One huge positive with this, I'm consistently downloading 700mbps+ speeds...WHEN the signal is strong and steady. If I decide to keep this, I will return to update my review. As of this second, after having the mesh network for almost 12 hours, I'd have to say it's definitely not worth the price tag. I'm in the verge of just returning this as our household runs a business and requires a strong and steady signal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up, great range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system so far, the ease of setup and coverage is many times greater than the system it replaced from another brand. Wouldn't hesitate to recommend to friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good setup for large home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble find a route for cabling for our new home (3400 sq feet two story) and got the Orbi to set up two main areas for internet appliances. I put the base in the living room with a Spectrum Cable Modem and our tv and things plugged in. I put the satellite in my office with computer and security cams hooked up to it. The wifi coverage across the house is very good and out to the garage and around the yard as well. I have a smart sprinkler controller at the furthest point of the garage and it picks up signal just fine. This was a good alternative to climbing in the attic and trying to find a route for ethernet cable down two stories. My phone is using the wifi 6 and all the other devices are using various other bands with no problems. The only thing I wish this system had was the Circle functionality like some of the other routers have. I did receive this product as part of Netgears first look review program, and I plan to make this our main wifi system.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Great setup and simple admin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Orbi mesh is pretty easy to set up and once up and running I am getting network to the whole house and some of the yard. Adding the satellites went smooth and all my devices at home came on the system quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    rbr850

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, works well with google fiber router

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Worthy upgrade, a bit pricey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great upgrade from my previous gen nighthawk and setup was super simple, and loved how easy it is to place a satellite to extend WiFi to all over our 4000 sq ft home. Very simple and works well with my nighthawk acting as extenders as well!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Thumbs up orbi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous home coverage intermitantly inadequate with 5 Eero units. Three orbi 6 units provided coverage of my 5,000 sq ft home extending into garage and back yard. My spectrum internet is 480 mbps/sec. Rate of 350+mbps/sec achieved throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Works as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got a gig speed connection and bought the Orbi mesh to support it. The mesh has ensured there are no dead spots in the house and I get consistent high speeds in every corner of the house. It was fairly easy to setup as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve spent hundreds a of dollars on extenders over the past few years and nothing seemed to help in my dead zones and backyard. This Orbi system fixed all of my issues and I no longer have dead zones in my garage or in my backyard. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Coverage and Easy Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was overall very easy to setup and has performed beyond expectations consistently. I really enjoy that each satellite has ethernet ports. Helps make hubs for certain devices you want always connected.

    I would recommend this to a friend
  • Cons mentioned:
    Parental controls

    Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I will start by saying that the Orbi is an amazing system we had the first Orbi system and decided to upgrade for the new system. On the Con side I will say that linking my new Orbi and my Netgear account wasn’t as straight forward as I would have liked. We started in the app and just clicked the set-up new device after going through the process on the app the WiFi did not have internet access. The only way we were able to set it up all the way was to not link the account at the beginning. After setting up the Orbi it took a few calls to Netgear to get everything linked together. The only other issue that I have is having to go through and reassign all my devices to the appropriate profiles under the parental controls.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Incredible speed and coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of 4 dead spots and the speed is fantastic. It is an easy setup for the novice user. Does not seem to have power user settings as far as I can see. Customer service is very helpful... even for the power user.

    I would recommend this to a friend