Customer Ratings & Reviews
- Model:
- RBK852-100NAS
- |
- SKU:
- 6373082
Customer reviews
Rating 4.5 out of 5 stars with 1886 reviews
(1,886 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Orbi 850's coverage, setup, ease of use, range, performance, and signal strength, frequently citing these aspects as positive experiences. However, some customers express concerns regarding the system's price point and occasional connection issues. A few users also mention limitations with parental controls and compatibility with certain devices. The size of the units is another area where some customers have voiced preferences for a more compact design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
it works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It provides great wi fi coverage throughout the house
I would recommend this to a friendRated 1 out of 5 stars
WIFI IS UNSTABLE.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible system. I been in the phone wit Netgear several times. Some of the devices drop without any reason. The wifi is unstable and it doesn’t cover the area suggested
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jay1,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RBK853, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Do Not Waste Your Money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought the Orbi AX6000 RBK8252 router/satellite to replace my previous Orbi router/satellite hoping to improve wifi speeds on some of my devices and clear up some weak signals in my house. I read online where people had internet connection problems with some wifi devices and it seemed a firmware update caused the issue. Before I bought this I went on the Netgear website and checked what the community reported when a new firmware version was released recently to fix that problem. Everyone seemed to agree it was finally fixed, so I took the plunge. BIG MISTAKE! I downloaded the newest firmware before using it and initially things were ok. Then my kids reported no internet connections even though they were connected to the router. I tried numerous resets and reboots on their devices which temporarily fixed the issue. But, today I had even more problems and decided that I am going to return this to BB and get something else. Netgear is using us to beta test their hardware and firmware and Im not doing that for something I paid $700 for. Steer clear of Netgear.
No, I would not recommend this to a friendRated 1 out of 5 stars
Figure something else out. This is not your answer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful!! Horrible Ping and major lag even when headlined to router. Expensive trash IMO.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi andy,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with your Orbi AX. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
worst router ever is the 2nd one!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not too much to say that angry, this is my second one and i am going to try my last one if my third does not work I will move to Asus, shame not technical support for this device, first one the satellite does not connect, this second was ok until the updated I can not connect to the internet, shame, shame, shame, worse mesh ever basically orbi is stealing my money. I will update later after the 3er and the last one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am taking it back :( Ater 5h ON with Netgear support over 2 days still cannot connect to internet and they didn't know what to do Don't buy! I did even after I see all the bad reviews and now have to take it back What a waste of time
No, I would not recommend this to a friend