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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1884 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the Orbi 850's coverage, setup, ease of use, range, performance, and signal strength, frequently citing these aspects as positive experiences. However, some customers express concerns regarding the system's price point and occasional connection issues. A few users also mention limitations with parental controls and compatibility with certain devices. The size of the units is another area where some customers have voiced preferences for a more compact design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,884 reviews
  • Pros mentioned:
    Coverage, Setup

    Rated 4 out of 5 stars

    Orbi AX6000 mesh router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and great coverage within our 2 story home. We have 3 TV's using Fire Sticks, 2 work-from-home setups utilizing MS Teams voice and video, and a network streaming stereo DAC streaming 32-bit/384kHZ FLAC and DSD256 files with no problems. Set-up was easy with the Orbi app. A great complement to the Netgear CM2000 cable modem. Only complaint - VERY expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Long range and easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. Covers my 4200 sq ft home almost perfectly. Just one spot that cant be reached. Overall very satisfied with the product with its easy setup. Do not need a computer to set this up. Can set up directly from smartphone. Easy installation and setup. Only thing i have a problem with is the price which seems pricey to me. However i enjoyed the product regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Excellent coverage & easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Orbi AS6000 3-pack. I already have a Netgear Nighthawk R8000 but the WiFi coverage was weak with 4200 sq ft of house and outdoor coverage needed as well for cameras and garage coverage for irrigation system and garage door openers. I opted to keep the R8000 as my primary for all of my wired connections and shut off WiFi on it. Connected the Orbi base via Cat6 to my R8000, set my two Orbi remotes about 60 feet away for optimal coverage and used the simple app to complete setup and updates. I now have zero dead zones (including the garage), and am getting anywhere from above 1G WiFi link for close devices (15 ft) to 300Mb for devices well over a 100 ft away outdoors. I went slightly over recommendations going with the 3 node, but better than under-engineering it. 2 weeks in and not a single issue for any devices (28 WiFi devices) and my wired connections remain as they were.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Range, Setup

    Rated 5 out of 5 stars

    Great Range, Speeds, Setup...No problems...Buy It.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful router......great speeds, easy setup, excellent range, esp 5Ghz. Had started with Amazon Eero. The router seemed to install well enough but then the network began to degrade. After hours of customer service (?) attempts to rectify, the verdict was that there were 'unique' problems and that they would be 'in touch.' So reconnected the old Linksys equipment and went shopping. The Orbi AX6000 had good reviews so bought it et voila.....connection was quick, coverage was incredible with no dead spots over 5000 sq ft....speeds were amazing. 5Ghz connections were solid unlike the Linksys equipment. Netgear supporting software is far superior to Eero which uses only phone apps for network management. Never was a particular fan of Netgear....did buy their switches which held up.....but this Orbi router has made me a Netgear fan.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Fast Wifi Speeds and Expensive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coverage, mostly reliable and fast wifi speeds, but too expensive. The only thing missing is wifi 6E capability, but if you do not have any devices that can use wifi 6E, then this is the best mesh router that I have used, and I did test a few out - Linksys, Nighthawk, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup, Speed

    Rated 5 out of 5 stars

    Way better then my linksys router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router system was so beyond easy to set up and get working after purchasing, great coverage, amazing speeds, app interface works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Should have bought this years ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that was said in reviews it delivers. Great range, reaches areas of my house and yard that my previous wifi could not or had weak signals. I used to reset my router 3 - 4 times a day, the orbi never requires it. Super fast, no dropped band that I've noticed. As others have said it is on the pricier side but worth it in my opinion. Very easy setup and conversion.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Orbi AX600 Wifi 6 Syetem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was conflicted over which Mesh network system to go with. I was split between the Eero and Orbi, but of course I went with Orbi because of the Ethernet ports and prior experience with NetGear products. So Orbi won and the #1 reason I purchased was for the speed and amazing coverage (2800 sq ft house). There are plenty of systems out there that work for others due to various factors but I'm glad i choose this system. So, I’ve had this system set up for about 25 days and I have to say it is terrific. Coverage in our home is “total”, no dead spots. For some reason I like to watch TV in the shower and my Verizon router/modem could not meet the range demand. The speed is great (close to 400mbps down). My wife and kids are the power consumers, so we have CPU's, PS5, VPN’s, 4 laptops, 4 TV's, Firesticks and phones all connected and it has been flawless. When I read reviews of this system a big complaint was the setup App was awful. Well maybe they’ve upgraded it since the reviews because I found the app to be totally fine. Setup was pretty easy unlike my Verizon router electronics that connected were automatically named, in the event I want to kick my kids off for whatever reason :) but I really can’t find fault with this at all. Must buy if you have the money and the need is there!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Pricey but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not going to lie, this thing is pricey and some of you looking at this review have probably asked, who the frick is buying this thing? I was in the same position but honestly, I needed to fix my wifi. Cable company's wifi router was putting out a crap signal, extenders helped a little but it slowed it down more. Plugged the router into my cable router, set up was fast, and the difference is unbelievable. Speed to my son's PS5 is 10 times faster. My kid's computers in their room were getting max 20mbps, now they are over 300mbps. Between every computer, gaming system, security cams, phone, thermostat, etc we have over 30 things connected and the system doesn't flinch. Get the most out of your system, get great coverage. You can cry about the price on a tik tok video you can upload fast AF, maybe get someone send some cash to lessen the pain.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    orbi853

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Orbi 850 is fast and leaves no dead zone for our ranch style house. Once you set it up you can forget able it. When in doubt, look on the Orbi app to get all the info you need on how it is working. This is my 3rd Orbi system in the last 5years. If you run into trouble Netgear will help you 90 days. Then BestBuy Tech will help for the next 24 months. But my experience is once set up you will not need them.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Wow Orbi!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 3-pack system. However, I don't know if all 3 were necessary but just in case I added one in each level. And wow this baby is is super fast. Setup wasn't too hard, I downloaded the app on my iPhone, I followed the steps and at first it wouldn't detect the Orbi router so I tried the app on my ipad and that detected it right away. The internet speed is definitely super fast. Videos load fast, when you fast forward the videos continue playing as if you never hit anything. There is no lag at all, websites load fast. The family is happy. I recommend Orbi if you want to increase your speed. It definitely does the job. I think is expensive but at the end the expense is worth it because it does what is supposed to do. I have Arlo cameras, Nest, Ring doorbell, Philips Hue and all are working fine. I didn't have to do anything to Arlo cameras and Hue lights they all reset by itself. I was worried about it but I guess once you reset your modem it takes care of it, at least it did for me. The other devices I did have to update the network settings but that was simple. It took a bit because I have a lot of wireless devices. So far I haven't had any dropped connections. I hope it continues like that.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Orbi to the rescue…again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orbi never disappoints with its range, speed, and reliability. Have a gig service and get a gig service, and evenly divided between devices

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replaced Google Nest w/ ZERO regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the orbi to replace my Google Nest Mesh setup which included 3 routers hard wired to improve coverage in a home that kills wifi! I had some difficulty installing but it was my fault when I made my xfinity router a bridge for google and thus was not recognized by Orbi... Once I figured out my issues it installed perfectly. Performance compared to google is ranging anywhere between 100mbps and as high as 400mbps faster! Really noticed as I kept adding wifi plugs, light switches, etc. my google really bogged down, but more so it never ever achieved the 950mbps I'm getting with the AX6000 Router!!! We have a 3 story home with our wiring in the basement so setup router in basement with satellite on 1st and 2nd floor and WOW WOW WOW... this thing is AMAZING with average 400-500mbps vs google 150mbps. If you can afford it due to old/slow wifi Orbi is so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Orbi WiFi 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to follow instructions. Speed test shows 950mbps on both uplink and downlink directions (we have 1gbps internet service to our home)

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    The best whole home wifi solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Orbi package provides outstanding wifi coverage, indoors and outdoors. We have a 2 story house (5200 sq ft), and Ring cameras at several places outdoors. Now that this system is in place, we get blazing fast and strong coverage everywhere! The only drawback is the price, but you do get what you pay for!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Netgear Wireless system

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast setup. No longer does my equipment or phones disconnect. My phones now reach almost to the mail box outside.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Outstanding Preformance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Preformance of the netgear Ax6000 is outstanding. I get consistent speeds for the most part on all my devices and its very efficent. I personally got this and was new to the Mesh Wi-Fi systems. Set up due to user error on my end didnt work properly at first, but after a factory reset on the router it set up like a charm. I average about 900MBS down and 40MBS Up as i pay for 1 GB down and 30 UP im more then satisfied. One downside for some users is thay the. 2.4 and 5 G bands are under one wifi name. Which means you cant put certain devices on certain bands the router does it for you l. In all i would recommended this to anyone who has the need for it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far, So great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Orbi mesh system I have purchased. I really loved the first one and it has done well. I had to add satellites due to he width of my home but they meshed together nicely. I purchased this new one bc it allows for more square footage with less satellites and has much newer WiFi technology. We can connect many more people and devices effectively without loss of signal and the quality of the upload and download speeds are exceptional. Orbi continues to be the best mesh system I have researched and utilized.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 4 out of 5 stars

    Great Speeds...BUT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to set up and the speed were great! I really liked them. But, you are not able to separate the bands (have one SSID on 2.4 and one on 5ghz) The trouble is that if you have smart devices (light bulbs, switches, outlets, etc) the 5.0ghz band is so strong, you can't connect to the 2.4 band and makes setting up these devices difficult. After 3 days of trying to find a solution (but with super fast WiFi to help with the search), I returned the Orbi and went with the ASUS ZenWiFi AX router. It is also great and gives me the ability to separate the bands. If you just want range and speed, the Orbi actually had a little bit stronger signal. (Both easily cover most houses).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Fred

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has far reaching range. VERY easy to setup. Dependable system. High cost but well worth it. Highly recommended.

    I would recommend this to a friend
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