Customer Ratings & Reviews
- Model:
- RBK853-100NAS
- |
- SKU:
- 6395594
Customer reviews
Rating 4.5 out of 5 stars with 1885 reviews
(1,885 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Orbi 850's coverage, setup, ease of use, range, performance, and signal strength, frequently citing these aspects as positive experiences. However, some customers express concerns regarding the system's price point and occasional connection issues. A few users also mention limitations with parental controls and compatibility with certain devices. The size of the units is another area where some customers have voiced preferences for a more compact design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Range, Speed
Rated 5 out of 5 stars
Gig speeds through Wifi right here!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holy WiFi Batman! These things work as advertised. I purchased this set to get internet from my house to my garage and then to my barn. They work flawlessly. I get gig speeds through my wifi even in my other buildings. I actually tried a few other brands and even different netgear models before deciding on these. I couldn't be happier. My only complaint is the interface looks 20 years old but you really never need to look at it. I highly recommend them.
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
Excellent System
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a RBR50 with 3 satellites to RBR 850 with 2. Performance is significantly improved and coverage better with one less satellite. Replacement process was very quick since new router could be renamed and password set the same as the old system’s.
I would recommend this to a friend - Pros mentioned:Range, Speed
Rated 5 out of 5 stars
Best WiFi set up in 2020 for larger homes!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At nearly $1000 this router definitely felt like quite the stretch money-wise, but it’s simply fantastic. It’s unbelievable how fast WiFi speeds are now in the house. If you have a 2-story home save a couple hundred bucks and go with the 2-pack, but be sure to have a 3-pack for a 3 story home! I tried a 2-pack first, but exchanged it quickly for this one and now it’s perfect.
I would recommend this to a friend - Pros mentioned:Setup, SpeedCons mentioned:Parental controls
Rated 5 out of 5 stars
Fantastically fast and reliable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast, easy to setup, app decent. I wished it had better/free parental controls.
I would recommend this to a friend - Pros mentioned:Coverage, Speed
Rated 5 out of 5 stars
Expensive, but just works - and fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this system for almost a month, in a 3-story home of 1800 sq ft/floor. Coverage is great - Apple TV connected to a satellite two floors below streams HD/4K video perfectly without a hiccup. Two kids on zoom school all day plus me on zoom meetings, with almost zero freezes. Also covers the front and back yards well. I also bought a wall mounting bracket direct from Netgear for $22 but haven't had a chance to put it up yet.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent Mesh System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have gig internet and a three level home. So far I am impressed, as this system seems to be a horse and covers my entire home like a champ. I use a gigabit switch for my hardwired connection (getting the full gig speed), but my wife uses one satellite in her home office, where there is no access to a hard line, and is getting a steady 700-900 Mbps directly connected to it. I've been getting 300-600 Mbps over WiFi, depending on the specific device, and even hit 700 Mbps occasionally. This system is expensive, but well worth it even if there isn't much out there to take advantage of WiFi 6 right now. Even with a lot of stuff wired in, my household still has a ton of devices utilizing WiFi and Orbi AX6000 has really met the demand.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Great but pricey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from our old orbie system. Tripled our speeds over the old system. Only a couple down sides is the size of the unit's. They are quite large but they also have a lot of antennas, so theres that. The last downside, and the biggest is cost, but it's reliable so I'm happy. 4 stars due to cost
I would recommend this to a friend - Cons mentioned:Parental controls
Rated 3 out of 5 stars
Good performance, but not worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance, but beware - parental controls require a subscription, and setup was challenging. I didn't do adequate research, and bought these based upon various online reviews that talked about the amazing throughput and low latency. These were accurate. But I also had a couple of deal breakers that ultimately lead to me returning these. First, the setup process using the Android Phone app simply didn't work at all. The app constantly told me that it couldn't find the WiFi router, despite the fact that I was sitting just a few feet away. This was resolved by using the same app on my iPad instead. Then, only upon fully setting the system up, did I come to discover that parental controls (namely the ability to turn off WiFi for certain devices on a set schedule) required a monthly subscription. Given that other offerings from competitors offer this same capability for free, I decided to return them and switch. So ... performance great, but setup was difficult and the "up charge" for common features meant these didn't meet my expectations (especially for the very high price).
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi FatherAnolev,
We're sorry to hear that you had problems with your RBK853 and have already returned it. Although you were able to set up the Orbi through your iPad, it seems as though there may have been a need to report a bug with the App on your Android phone, that you were experiencing. If you have these issues, we have a Bug Reporting action that can be done on all NETGEAR related Apps. Although the instructions on the link say for NETGEAR Nighthawk App, the actions and process remain the same on the NETGEAR Orbi as well: https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/td-p/2134684.
If you decide to repurchase the Orbi WiFi 6 System or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
- Pros mentioned:Range, Speed
Rated 3 out of 5 stars
Beautiful when it works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful when it works. Super fast 900MBps on Fios Gig network. Comprehensively tested Eero Pro 6, Asus Zenwifi, and Eero 5 in over 50 locations around the house and yard - this was on average 200-300% faster than anything else and range is superb. Now the issues: 1) the connection drops out periodically or the router weirdly restarts without warning, 2) my router can see the satellites but nothing is being picked up by the satellites, so we’ve lost our mesh, 3) app is serviceable but clunky, 4) customer service has long wait times and not highly competent, and 5) you pay for customer service past 90 days. Eero customer service is amazing - short wait, competent, has lots of diagnostic tools, pleasant people, and will help with anything. I’m tempted to go back to Eero 6 Pro but will try my protection plan first to see if Best Buy or NetGear will fix the mesh issue
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TechMaven,
Thank you for your review and feedback. Please visit this link for a firmware update for your RBK853 Router and Satellites, as it may help you with your connection issues. This was released as recently as 8-12-21: https://www.netgear.com/support/product/rbk853.aspx#RBR850%20(Orbi%20Router)%20Firmware%20Version%204.6.3.9.
We also have a troubleshooting resource for connection issues we'd like for you to visit: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
- Pros mentioned:Range, Speed
Rated 5 out of 5 stars
Perfect setup
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My house is 2200 square feet, connectinv took about 30 minutes after setting modem up, app was cery clean and using a 2 pack has made wifi faster and given more range, if you have a big home with multi floors I recommend the 3 pack.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friend Rated 5 out of 5 stars
This is the way
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug in and forget it. Our old wifi system was showing its age. Lots of drops when you move a device around, poor coverage in some areas. These are a lot bigger than i thought they would be, but a month in and zero problems. The entire house and yard is a high speed wifi zone.
I would recommend this to a friend- Pros mentioned:Coverage, Ease of use
Rated 5 out of 5 stars
Mesh install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Orbi three pack we purchased to accompny our new Starlink was a breezeto set up. We installed one unit oneach floor of the house and have full coverage throughout.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Price
Rated 5 out of 5 stars
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Covers my entire home with steady, strong signal. A bit pricey, but it delivers
I would recommend this to a friend - Pros mentioned:Coverage, Speed
Rated 5 out of 5 stars
Impressive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from Orbi AC3000 to Google WiFi 2nd Gen to Orbi AX6000. Finally, the lone dead zone from my house (happened to be the home office) is fixed. Not only does it fix the dead zone, the speed is much improved throughout the house with AT&T fiber. I agree this 3 pack is ridiculously expensive but if you want to fix any dead zones or if you have a big house with many home automation items, this set is the way to go. Highly recommended
I would recommend this to a friend - Pros mentioned:Range, Speed
Rated 5 out of 5 stars
Whole home coverage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was previously using just a single wifi 6 router in my home which did have the increased speeds, but still did not reach certain areas in my house . I first purchased the 2 pack from another store and found out that I still just couldn't reach the back two rooms with consistency. I returned it as soon as I saw Best Buy had the 3 pack in stock and everything is works great. This resolved all my issues and I am finally satisfied.
I would recommend this to a friend - Pros mentioned:Coverage, SpeedCons mentioned:Parental controls
Rated 4 out of 5 stars
Beast of a router, but app lacks some key features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace my existing nest wifi set up. The nest did a great job with coverage, but still had a couple dead spots in some areas of the house. That's not an issue anymore after setting up the Orbi router. This thing is a beast. Fantastic speeds with zero dead spots(as far as I can tell). My only complaint would have to be the app and lack or parental controls. My nest wifi was simple, and I could set schedules for it to cut the internet off when it was bed time for the kids. Orbi allows you to cut off internet to devices, but you have to go through and select them individually. Then remember to turn them back on at a later time. Other than that this thing rocks. Awesome device to future proof your home.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friend - Pros mentioned:Range, Speed
Rated 5 out of 5 stars
Best router I have ever had
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best routers I have ever owned. With a seamless integration to my home network it boosted our WiFi speeds and connectivity ranges are now about 300 feet.
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:App, Parental controls
Rated 4 out of 5 stars
Great connection and speed, but controls are not g
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection and setup were easy. I get the 1G speeds from this router that I did not get with my old Nighthawk router. I do not like the Orbi app or website controls. They do not give you enough options (No way that I have found to split 2.4 and 5G bands, they are both under the same SSID. I had then separate before and like being able to choose what ran on each band. The parental controls when set to teen do not allow for Paramount+ to play. I cannot figure out how to get this added without just turning off the parental controls. The parental controls need an easy way to add new things that are not there.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Best triband mesh system on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only did we get an incredible price, this system brought our internet speeds up to their max. We’re running 1 GBPS or 1,000 MBPS. Pretty impressive and we’re not dropping signals anywhere in the house.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Works as Advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit really is "as advertised". That is it was easy and quick to set up; provides strong signal extension from the router to rooms at the opposite end of a 2300 sq foot apartment built (in 1929) with iron beams, and cinder-block walls; maintains a strong signal throughout the covered areas that allows movie streaming and hi-fi audio signals.
I would recommend this to a friend








