Customer Ratings & Reviews
- Model:
- RBKE962-100NAS
- |
- SKU:
- 6524990
Customer reviews
Rating 4.5 out of 5 stars with 527 reviews
(527 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.8
Rating 4.8 out of 5 stars
- Signal Strength4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Orbi 960 Series' impressive coverage, ease of setup and use, and strong performance. Many appreciate the system's extended range and reliable signal strength, consistently delivering fast speeds throughout their homes. However, some users find the price point to be high and the physical size of the units to be a drawback. Concerns were also raised regarding the parental controls and app functionality, with some users experiencing issues with connectivity and the app's reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coverage, Speed
Rated 5 out of 5 stars
Totally awesome upgrade.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely fast. I replaced an older Orbi mesh system, and this one is a beast. getting downloads over 1200 mbs on phone now. The new 6E technology is great. Coverage is better and all my devices are happy again. have over 100 connected devices. This new system handles them with ease. It cost alot, but you get what you pay for.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Range, Setup, Speed
Rated 5 out of 5 stars
Orbi super fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Super fast, good range. Only issue is once a week needs to be rebooted
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Coverage, Speed
Rated 5 out of 5 stars
Wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, i have a very large house and it covers the entire area, very fast and reliable
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely phenomenal every single device is performing at its absolute best whether it is plugged in via ethernet or wifi gave my home of 3500 square ft a massive boost i highly recommend from your kids gaming to your home security cameras it covers it all
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Range, Speed
Rated 5 out of 5 stars
Holy beautiful mesh!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome set, I have full range all around my house with blazing fast speeds. Another feature I love is I have a 6Ghz band all to itself which I can use with my Quest 3 for rapid fast airlink. Totally worth it!
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great Router
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I updated to a 1Gbps internet service and it's a good thing I have purchased this at Best Buy since my older router specifications are outdated and won't support the high-speed internet. I am happy with the installation, very easy, no issues at all and I now have spotless wifi at home!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy Setup, Fast, Great Coverage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My house has concrete walls with stucco using a wire mesh that is basically like a Faraday cage when it comes to wireless signals. I have a separate garage i have turned into an office and wireless security cameras outside. I was able to put one mesh point in the office with line of sight through a window to one inside the house. Using this mesh system to extend my wifi coverage from inside to outside the walls of my house has been a game changer. Plus, it was super easy to set up and i can monitor everything from the Orbi app. I've used other mesh systems and this one is worth the price in my opinion due to the quality and reliability you get with Netgear.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
This is a world class Mesh Router!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am wow'd by this new Orbi. I upgraded an older model and this just blows the doors off of the last one. Latest technology. Works really well! Very easy to manage and maintain. I have the Armor subscription too and that protects my network really well!
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Reliable and Fast Upgraded Mesh System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to this system from an earlier Orbi mesh system to move to fully streaming for TV service. I have consistently test speed and reliability throughout my home and to date both have been excellent. It is a higher price however I don’t feel like I will need to upgrade again for some time.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Range, Setup
Rated 5 out of 5 stars
Just Works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went through two other so called “top mesh systems”, but this one blew all of the others away. We have a big home so coverage is a challenge. The Orbi just worked as soon as it was setup. No complicated settings or endless fiddling with settings. It’s not cheap, but it just works.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 3 out of 5 stars
Goodbye NETGEAR!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After years of being a dedicated Netgear user I decided to go in another direction due to failed hardware and constant connectivity drops. If you don’t have a lot of devices connected to your network then I guess you shouldn’t have many issues. However, if you’re like me and have over 100 smart devices (cameras, lights, switches, etc.) I cannot recommend this system. Devices drop connection every day and always at the wrong time. Everyone knows that the system is expensive, but I am always willing to pay for the best. However, this system isn’t the best. After the first one I purchased died, luckily I still had Best Buy Total Protection and received a brand new system. But after the new system had the issues with drops I finally gave up. The system has great features, is easy to setup and is of very good build quality. The WiFi range is excellent and very strong, when it works! Again, if you don’t have a smart home with 100 plus devices, this system will be great for you. But for folks like myself, who has over 150 connected devices, this is probably not the Wi-Fi router for you. Maybe I simply had bad luck with the routers that I had, but seeing others on YouTube have similar issues, I know that it’s not just me!
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi WaltDog,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBKE963. When experiencing an issue with connectivity as well as your connected devices, we recommend checking out these troubleshooting resources: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US, and also for your connected devices: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
We also recommend ensuring your Router and Satellites are on the latest firmware, v7.2.6.31: https://kb.netgear.com/000066069/RBRE960-RBSE960-Firmware-Version-7-2-6-31.
We would like to follow up with you with the connectivity issues you have been experiencing with your RBKE963. Please reach out to us at netgearteam@netgear.com with your contact information and a copy of your review, and we will be happy to help you.
Regards,
NETGEAR Team
- Pros mentioned:Coverage, Speed
Rated 5 out of 5 stars
Wi-Fi that goes beyond!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set will fill any big house with Wi-Fi and then some. I have a 2800 sqft home and a big backyard and I get signal all the way to the property line and down the street a ways. It’s fast, reliable, everything I wanted. My only complaint is the app doesn’t appear to support multiple systems but that’s my specific use case.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Price
Rated 5 out of 5 stars
Fast mesh network...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace another Mesh Network System. My prior system was only providing 40 downloads, to most devices. Without changing my modern, this system has been providing speeds of over 200+ to all devices. The biggest con is it is pricey, but it seems to be worth it,
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Coverage, Speed
Rated 5 out of 5 stars
The Best WiFi 6e Mesh but Pricey
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are great. The coverage is excellent and my WiFi speed has increased 20%. I have the main router and 2 Modesto cover single story concrete residence.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend Rated 5 out of 5 stars
Strong WiFi and great coverage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system is by far the best I've had since WiFi was a thing. I have had many other brands and none come close to what Orbi provides. Home is 4000 sq ft and required 6 Linksys Velop router/nodes for coverage. With Orbi is only requires two devices but have three. The signal strength in all parts of the house is strong even with log walls. The app has great functionality and can test WiFi strength in all locations and store it. App is very user friendly and easy to set up. The one drawback is the cost but if you have a home with difficult layout or just want the best, it does cost a bit more but it is worth it. One thing I really like is the system when operating has NO lights or leds making router and satellites blend into background like knick knacks. Other systems have led lights on all the time. This system is all I had hoped it would be and more.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend- Pros mentioned:Coverage, Speed
Rated 5 out of 5 stars
Get what you pay for.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade from Orbi 3. The speed and coverage are much greater. I only have one gripe. When my modem goes out and comes back on, I have to disconnect all 5 other connections from modem and let orbi recycle to be able to get it working again. Otherwise it never seems to want to get a new ip address.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Coverage, Setup
Rated 5 out of 5 stars
Best of the best WiFi 6E Mesh System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly easy setup. Placed router and satellites, powered up, connected, edited SSID name and password, created guest network and IoT network all in less than 30 minutes. Blazing fast wireless speeds on my 1Gbps internet service and coverage all over my house, including front and back yards.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:CoverageCons mentioned:Price
Rated 5 out of 5 stars
AXE 11000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive. Great. They’re making me write more to have this be a legit review, so I’ll just say that this has great throughout without much drop off. This replaced a Netgear R8000 router and R7000 extender for me. It’s much better. The router is kind of the heart of everything, so I thought the expense was justified.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
It’s been all that I needed it to be.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Orbi/Netgear builds a really good product. The umbrella coverage of this router “system” is awesome! I’ve only had maybe three weeks, but we are high bandwidth users with gaming and streaming. I found that my old mesh WiFi was bogging down every couple of weeks and I would have to do a reset. I have not needed to do that with this setup. I’ve been trending at 100+ Mbs higher than my stated speed. My upload speeds have been maybe 20% higher or so too. I would definitely recommend this Orbi setup. It’s expensive, but the tech is new, and the quality is great!
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Performance and Easy Set Up!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrading to the NETGEAR Orbi 960 Series has been a game-changer for my home. I have about 40 devices, including IoT (smart thermostats, security cameras, smart appliances) and screens (TVs, tablets, phones, and game consoles). I have AT&T Fiber 1 Gig. I get over 2000 square feet of solid Wi-Fi signal, delivering between 850 and 930 Mbps to my devices. So, streaming 4K content to multiple devices is not an issue. Setting up the Orbi 960 was a breeze, with the user-friendly app, providing not only easy installation but also advanced customization options. From managing devices to implementing parental controls, the app offers a seamless user experience.
I would recommend this to a friend









