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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 527 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Orbi 960 Series' impressive coverage, ease of setup and use, and strong performance. Many appreciate the system's extended range and reliable signal strength, consistently delivering fast speeds throughout their homes. However, some users find the price point to be high and the physical size of the units to be a drawback. Concerns were also raised regarding the parental controls and app functionality, with some users experiencing issues with connectivity and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 527 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent product worth every penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. Speeds are better then they have ever been and my kids don’t complain about lag time on when gaming any more.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Much better than eero pro 6

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4000 sqf house ranch. Had 5 eeros pro 6. And was ok but great speed at the end of my house. I bought then this kit and i am amazed by the signal strength and the speed. I have 270mbits at the most extreme side of my house. Just unvelievable. It is expensive yes, but worth the money for the speed i have now. No need to add more. 3 is plenty.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed and Reliability

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage and speed, replaced a Netgear Nighthawk, but this adds much more range and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using its for a big house and was able to get wifi in everyroom at awesome speeds

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Great signal and coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units work as advertised, great coverage and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it's not a low cost solution, I am very pleased with the investment thus far. Setup of the system with a router and one satellite was a piece of cake, and I now have much much better coverage than my old single router provided. Because it's WiFi 6E, all our newer devices around the house have an immediate improvement in speeds, too. I'm extremely pleased and would recommend to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Parental controls

    Rated 4 out of 5 stars

    Pricey but worth it !!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive on dropping $$$$ on updating my router. I am glad I did. the network has increased manifold with less blind spots after I put this in place. I am still a little unsure about the wifi6 capabilities but it is backward compatible for sure. The only gripe is that for all the $$$$ it nickels and dime with services like parental control which next wifi includes for free. A big plus is each satellite has multiple ethernet ports for other devices that need to be hard wired as compared to nest wifi which had none.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Orbi 960

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cheap, but excellent speed and whole house coverage

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Orbi router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added speed and distance to our WiFi. Make sure you follow the step by step directions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for almost two years and it is still working. Easy to set up. The wifi seems faster than the old one when we traded in the old one and purchased this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    Orbi mesh router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mesh system , easy setup also, great range around the house

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great out of the box. Upgraded from a night hawk to the Orbi. Saw my download speeds increase from 400mbs to 960mbs. Only reason to not give a 5 star review is that all of the parental control feature are located behind a pay wall

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great 6E router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speeds. Expands over entire house. Great parental conrol. Easy to use app.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 5 node system from another very reputable company but it had too much trouble dealing with our 5000 square foot house constructed mainly of reinforced concrete. Signals just couldn’t get through certain walls. This new 3 node Quad Band system laughs at our house’s barriers providing end to end connectivity at top speeds. Sure, it’s expensive, but it is worth it. Rock solid and by all appearances built to last. Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Wi-Fi we’ve ever around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Wi-Fi system ever. Very easy to set up very good range and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome range, great speed, love the product, would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Orbi mesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvement from our original orbi on range and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Amazing speed and range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing speed as well as at least twice the range of my Linksys Velop System. Plus very easy set up. Highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Netgear Orbi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, had the older Orbi and it still works great but wanted to upgrade. I tried out all the other products out there, Night hawk, apple , and more . It's the only one that did not have any dead spots in the house or outside. I can actually get it at my neighbors house as well. Distance is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Outstanding Mesh WiFi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the AXE11000 to replace a 5 node competitor’s Mesh WiFi. Let’s slay the elephant in the room… YES, it’s expensive! Having said that IF you have a large space to cover with solid WiFi this Orbi system is for you! The base and two satellites provide rock solid connections/throughputs on two levels of a 4,900 Sq Ft facility, this same area was “marginally” covered with 5 nodes!! This system performs!!

    I would recommend this to a friend
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