Customer Ratings & Reviews

I have tried every mesh wifi system available and in many cases I stay away from Netgear for a couple reasons. 1. They don't provide support past 90 days without paying for it. 2. they charge a premium price tag. 3. With that premium price they don't offer at least 1 year of support and malware protection included. Again another thing to pay for. At $2400 dollars for this system, I expected this to exceed my expectations and deliver the ultimate coverage and speeds. The speeds when it's working correctly are amazing. My one plus Open device which is wifi 7 capable would get the full download speeds I have coming into the house at 2gb. Issues: Satellites continue to go offline or drop connections, and this is with them connected with ethernet backhauls. Moving across the house devices don't move to the closest device. You have to turn off your wifi and back on for it to work again, otherwise the device acts like it doesnt have a connection. Deadspots: This should cover a 10k sq ft home easily. We have three of them splitting our 4500 sq ft home and still have dead spots . one of the guest bedrooms gets barely any signal and it's only right down the hallway from the main router, divided by only a studio. outside coverage is minimal as well. We have one at the back window of our house to get signal in the backyard and it's hit or miss at times. Probably because the satellite keeps dropping. They did a software update but still there are random drop outs of satellites and devices so to spend this much money, to have issues with ethernet backhauled wifi satellites makes no sense. Also Netgear if your going to charge 2k plus for networking devices, support them for at least a year for free, give them malware protection for a year and actually stand by your ludicrously expensive devices!!

I live in a townhome community with lots of neighbors. Every house has a router blasting away on full power. I knew that the interference was getting worse and worse. Most neighbors kept their devices on default channels, but even with a Wi-Fi6 router, it was having difficult reaching my third floor without an extender. This was a functional, but frustrating relationship for years as my devices were always having to reconnect to the network. Once I purchased my NETGEAR Orbi 970 Series Mesh Systems, life changed. The congestion in the neighborhood was still there, but it was as though I now have a private HOV lane on the information superhighway. I have near zero lagtime, low ping counts, reliable consistent connections and a reasonably strong signal to noise ratio. In short, the Orbi has transformed my family's Wi-Fi experience. I am now able to telework from home without fear of dropping connection in the middle of a virtual call. Overall, for me an my family the Orbi system made the most sense. In fairness, I did purchase a competitor mesh system previously and returned it almost as quickly as it arrived. With Orbi I was pleasantly surprised at just how simple the setup was. My only knock on the system to the extent there is one is that I would like to have the option to hide the SSID and to monitor the power output of the router and satellites. Otherwise, out of the box it is a fantastic system!

I have used two different Orbi mesh systems before this one and both worked flawlessly. I upgraded from Orbi WiFi 6 system thinking that the new system will be an upgrade over the 4 year old mesh router I was using. Tried using the new mesh system with horrible results, the router keeps disconnecting and only solution is to unplug and replug the router. Sometimes you have to restart the router multiple times and even then it keeps flashing white. Maybe I got a lemon but this is totally unacceptable for such an expensive mesh system. Having gone through reviews, the issues I have faced do not look like isolated issues. I must add that when the system works it works really well, I have a number of smart devices and when the router is working there are no issues with the range or speed even in the furthest corners of my house.

Expensive but worth every penny! Over 40 devices on our network. No hiccups, great coverage! I had originally purchased a cheaper WiFi 7 set and had nothing but problems. All smooth sailing now! Even our exterior wireless cameras that are far way work flawlessly!

My wife and I moved to a home much larger than our previous house and we got an Eero 6+ system when we purchased the internet service. The Eero 6+ had worked well in our old home with a base and 2 extenders - but even with 6 extenders, the speeds were not good - only getting 45-95mbps down when only 10-12' from the extender. I purchased the 970 series and the difference was incredible. Even at the farthest room from the base or satellites, the slowest speed I get is about 250mbps! It's worth every penny I spent. I have blazing fast internet, wired or wi-fi. This is actually my 2nd Orbi mesh system and I recommend it highly!

This WiFi Router is super fast and covers over 10,000 sq ft. I have used several other routers that have claimed to be fast, reliable, and covers large areas with doesn’t live up to their specifications and claims. I would definitely stand behind my recommend of this NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System. It’s one of the best on the market at this time.

Wanted to upgrade to take full advantage of my new fiber optic internet service and this router/mesh does not disappoint. Every device wIth atleast WiFi 6e on my large 3600 square foot property gets the full 1 gb internet speed. I even have a security camera nearly a full 200 yards from the house down the driveway that is covered. This IS the best router and mesh system money can buy. The wireless backhaul is as fast as the ethernet backhaul on my old Amplifi Alien mesh network because it uses a proprietor 6ghz WiFi 7 channel just for the connection between mesh points. Very, very good. So even if you dont have any WiFi 7 devices yet, you WILL benefit when using the mesh.

I was having issues finding a mesh system that could cover my house. I went through a few and finally found this Orbi system. The house now has the coverage and speed like I am on a local LAN. Streaming video and hi resolution audio is no longer a factor from my NAS. The bottom line. Hands down the best mesh system I have ever had.

Work as expected. Great signal strength, fast wifi speed. The best part is easy to setup.

If there were 10 stars, this would get 10 stars. This is hands down the best Wi-Fi and networking purchase I have made. I recently upgraded to a 2Gb/s fiber connection and I hear that provider will be offering even higher bandwidths in the next year or two. I was considering running higher grade ethernet to my office to get the full 2Gb/s and instead opted to try the Orbi 970 after hearing a recommendation from the fiber installer. I'm now seeing the full 2Gb/s on my Mac Studio from the ethernet connection to one of the Satellites. Other devices that are connected by Wi-Fi are getting significant increases in bandwidth than I was previously getting from a different Wi-Fi 7 rated mesh system that was released by another company. The router and the two satellites are almost certainly enough for my 3400 square foot home although I decided to add an additional satellite. I wish Best Buy sold those but they only sell the packs that include the router. Unlike other mesh systems were each node is physically the same device, the Orbi 970 has a dedicated router node and different satellite nodes. These are also significantly larger than the other Wi-Fi 7 nodes I mentioned that they replaced, although the performance improvement by far justifies this in my mind.

I upgraded from the Orbi 750 AX4200 3-pack (wifi-6) to this Orbi 970 BE27000 3-pack and I absolutely love it!! I am one of those people who has to have the latest and greatest, but the upgrade from Wi-Fi 6 tri-band to Wi-Fi 7 quad band along with the backhaul was worth it for me. Honestly, it is very expensive, but I have exquisite taste. Performance is top tier, but that's what you expect when you purchase the best of the best, plus I am future proofing so hopefully I won't have to buy another mesh system for years!!

I had very high hopes for this mesh unit (given its steep price tag) however I had too many issues with my other devices connecting. I would have to unplug my Sonos devices, and then they would reconnect. I was coming from an Eero Pro 6 set up. The speed was definitely faster than the Eero Pro 6. Just didn’t like how things wouldn’t connect- printer, scanner, etc… I just plugged the old Eero Pro 6 devices back in and everything worked again. I did have to download software to reinstall my HP wireless printer. If I was starting “fresh” I would try this system. However, I decided to return the unit. If you are already using Orbi and have a Netgear ecosystem, I’m sure it would be seamless. However, if you are using anything else and have 40+ devices already set up, I would stick with the ecosystem you are already using.

Not super technical but I moved to a WiFi mesh system out of frustration with WiFi extenders from AT&T. Went with the ASUS ZenWifi ax6600. Barely got 90 Mbps with it no matter where I was in the house. 1 router with 3 satellites. $800 bucks and multiple issues with set-up. Moved to Orbi 970. Up and running in 20 mins. Getting 970 Mbps of my 1 GB fiber connection over WiFi with my iPhone 15 Pro Max. Super expensive system but between frustration and mid level purchase of ASUS. Feels pretty future proof to me. Talked myself into this as investment for 50 devices connected, work from home and streaming.

I work form home - previous router failed - set this one up over lunch break to keep work up and running - easy set up - and excellent performance so far…. Much faster connections for our mobile devices!

NETGEAR produces and markets many great products. Our home is over 10,000 sq feet and being a 90% smart home has over 150 devices connected all the time. Trying to find a system to keep all devices happy and connected is tough. I went all in and bought this system and overall very impressed. But is it perfect. No. At the far end of one side we have dead spots which I can understand why as those devices are only 40 feet from a satellite. I’m working with NETGEAR for a solution so I don’t have to purchase another satellite. Our home is very open and should not be having this problem.

Excellent coverage and speed! The Ethernet ports on the satellite offer a way to connect a TV, and another device or two to each satellite! Extremely versatile!

Pricey but has totally eliminated dead spots in my old 3600 sq ft plaster walled home. Absolutely no regrets. Speeds are great and able to fully utilize our 2Gbps connection.

I upgraded to this orbi system because I needed additional coverage as these are specd to cover 10k sq feet. Set-up is easy and it was helpful to have good tech support. The app, has some limitations for specified settings but overall it works well. also, good that it had multiple ethernet ports on each unit.

The Orbi 970 series are indeed the strongest mesh system I have experienced and provides coverage over my home, shop and barn on my property. So far they have not had any hiccups and appear to be rock solid on giving my home an internet system to count on.

We were in a bit of a bind when our previous Orbi system suddenly stopped working. Setup was a bit problematic, but we've been happy with it since we got everything up and running.