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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 243 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are pleased with the Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System's speed and coverage, and many found the setup to be easy. The system also delivers great performance, ease of use, and range with amazing signal strength throughout the house. However, some customers have experienced connectivity issues and find the price to be a concern, while others feel the router is large.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 243 reviews
  • Rated 5 out of 5 stars

    Great Mesh System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST WIFI Mesh system on the market !!! I use these in my home and offices. Great way to extend your wifi signal without degradation to the signal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast, easy to set up, stable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing youll notice is how aesthetically beautiful these are. Second.. the ease of set up guided by the app. Third, the incredible speed and stability oc conndction. Fourth, high spped throught your home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Jlr5934

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has been exceptionally good after being installed, it replaced a previous older version. The WiFi range is far better than before and the speeds have been great. Would recommend this device to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. This system was an upgrade from a 9 year old Orbi mesh system. Orbi's are easy to install, manage and are highly reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my wifi system to get better reception in our outside living space. I always liked the Orbi system but our current system was no longer going to receive updates so I decided to go with the 970. I bought an additional extender just in case it was needed. Set up was easy and quick and when all was done I did not need the extender. Signal strength went from fair to excellent using just the main and two satellites located in the same place as my old system. Reception outside is great now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NetGear has great network security and that is the main reason I chose this system. However, started out having issues with this system dropping connection. Starting to get better but, for the money I paid I would have expected this system to be better right off the bat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Best Mesh Wifi ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using Google Wifi Mesh for years, I chose to go with something different that actually had a better plan for future wifi standards and support. Almost every single review pointed out the Orbi 970 Series as the best (and most expensive) wifi mesh. For me this is absolutely true and completely blows almost all others competition-wise out of the water. It's quad-band set up makes this work flawlessly. Two of these easily covers a two story 2600 sq ft home with no issues. This includes outside coverage in the yard, as well! All that said, it is extremely expensive. However, it's completely worth the price and is an exceptionally worthwhile investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wifi7 is powerful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mesh system with good range. I have had no problems so far. Easy setup. You can’t go wrong with Netgear who make great products.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Performance

    Rated 5 out of 5 stars

    The Beast has arrived

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely reliable, wide coverage penetrates through walls above all well built

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good not Great - Way too Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade to any previous Orbi systems and definitely superior to other mesh routers, however the price is ridiculous and cannot justify the performance difference compared to the 6E version. Save 1500 and buy the previous gen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Orbi 970 2 pack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 pack has been very solid so far. Great speeds and coverage with my 1gb connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality build, ease of use, stable,blazingly fast!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super stable and love the range that it covers. Live in a 3000 sq ft home, from our front yard to our backyard this thing has a massive coverage. Love its ease of use, pretty much plug n play. Hands down the best mesh system!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Price, Size

    Rated 1 out of 5 stars

    Not worth the $

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though this thing would be amazing and all it did was some headaches. The towers are HUGE!!! Ended up returnaing it as the cost outweighed any benefit it had….just way over priced! Ended up going with linksys mesh 7 for $799….getting pretty much rhe same performance for a 1/3 of the cost. Maybe with a few firmware updates it will be a better product….I dont want to be a beta tester. Also the fact that they make you pay for support is absurd.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Brian,

      Thank you for your review, we appreciate your valuable feedback and we want you to know that your experience is important to us as we are always looking for ways to improve. We're sorry to hear that you had problems with your RBE973S and have already returned it. We would like to know more about your experience with the RBE973S, please email us at [email protected] with your contact information, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Truly is the best you can buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our internet to AT&T Fiber 2GB up and down so we needed some faster Wifi mesh. We originally had our Orbi RBR750 which worked well when we had Spectrum, but they werent able to compete with the upload speeds AT&T offers. The new Orbi has better design and i love the ports on the back of each one! There is so much power in these that I am thankful they even make such monsters in Orbi. Thank you thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Futureproof for the house

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is bleeding edge technology for any home that needs an upgrade from wifi 5 or even wifi 6. The ease of use is there to make this a simple solution for any home with more than 40 devices connected together. While internet speed from your ISP is inportant, this is a solution for those who want a fast and relaibel internet connection for all devices. Ths cost is high, as the technology is not inexpensive to produce a router mesh sustem that maintains the connection between access points with a wireless connection that rivals a wired (ethernet) one. Bottom line: its a future proof system for those who want to get ahead and not have to worry about their hone internet becoming outdated or obsolete for the next several years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Mesh network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of the mesh network is amazing. And the ease of setup was nice. I do wish they would link with my other Orbi mesh network that is the WiFi 6E version.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The client expressed profound satisfaction with this system. It provides comprehensive Wi-Fi coverage throughout her newly constructed, spacious home, utilizing six gig fiber optic connections. The client sought a robust system, and this one met their requirements. If you are seeking the ultimate Wi-Fi experience, I highly recommend Orbi.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Netgear Orbi Mesh 970

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is crazy expensive, but, it performs like no other. I have a 5gig up and down fiber internet plan. I get those speeds and more. Super easy to set up and use. My iPhone 16 pro max is wifi 7. Wirelessly I regularly get 1500 to 1700 on a regular basis. Highly recommended! jminjax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Satellites

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to be really good Satellites. I had an older version that was no longer supported with firmware and security so we traded up. The only thing is they will not pair with my outside Orbi satellite. I hope that they sometime make a outdoor one to pair with them

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Electronic Technician

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, run fast no lost internet. No frezee and I happy to have this product. Thanks netgear.

    I would recommend this to a friend
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