Customers are pleased with the Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System's speed and coverage, and many found the setup to be easy. The system also delivers great performance, ease of use, and range with amazing signal strength throughout the house. However, some customers have experienced connectivity issues and find the price to be a concern, while others feel the router is large.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 243 reviews
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great Product
|
|
Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a great powerful product. It is high quality and it performs as ot should. Very powerful with extended strength.
I would recommend this to a friend
Rated 5 out of 5 stars
Home Run!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had four generations of Orbi systems. They have all had great reviews, but my experience was less than stellar. The support I received from Netgear was mostly exceptional. On occasion, when they couldn't figure out an issue, they would just stop responding, but eventually would get back to me.
Prior to purchasing this new generation, the Orbi 970 series, I decided to contact Netgear once again to request help with a long time issue of my then current system, the Orbi 960 series. They were very responsive and created beta firmware for me to try. It resolved the issue.
I was watching reviews of the Orbi 970 on YouTube and decided it would be a good fit for my needs. I bought the 3 pack at BestBuy as I have to cover 3 floors inside, and out to my garage. The 970 works like a charm. None of the previous issues I had have cropped up. I have a 1500Mbps fiber connection and I get 1300 to 1400 all over my house.
As mentioned, I purchased this system at BestBuy. I know you can get them from many retailers, but for this price, I would only trust BestBuy. They have always stood behind what they sell. I ordered online to pick up in store. It was ready when I arrived and the process was as simple as it should be. If you are going to make a purchase for anything that BestBuy sells, don't hesitate. If you are going to make a purchase at the price the Orbi 970 goes for, don't take a chance buying anywhere else than BestBuy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned item because it wouldn’t recognize that we had the internet cable connected. Kept telling me there was no internet. If I’m paying $2000 for something, and it doesn’t work right out of the box, a replacement would have eventually do the same thing. Im currently looking into different brands that have fewer issues.
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had a problem with your RBE973S not connecting to your internet and have already returned it. When experiencing an issue with your device not connecting to your modem, we recommend a few troubleshoot steps including unplugging the ethernet cable from your Orbi Router's 10 Gig Internet Port from your modem and then perform a full power cycle of both your Orbi WiFi system as well as modem. After everything has come back online, please reconnect your modem to your Orbi Router. Finally, if you experience this issue again, we recommend changing out the ethernet cable used to connect your Router to your Modem to a different one available to you. For additional information, please visit the following resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you decide to repurchase the RBE973S or any other NETGEAR product and have any issues, please reach out to us at [email protected] with your contact information, and we will be happy to help you.
Regards, NETGEAR Team
Cons mentioned:
Connectivity
Rated 3 out of 5 stars
Poor satellite connection
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Satellites keep on disconnecting, system should work perfectly at these high prices
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the Satellites disconnecting for your RBE973S. When experiencing an issue with satellites disconnecting, we recommend re-syncing your Satellites to the Router beginning in the same room: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
If you're still experiencing any issues after updating the firmware, please reach out to us at [email protected] — we’d love to work with you directly! If your experienced has improved, we’d really appreciate an updated review.
Regards, NETGEAR Team
Pros mentioned:
Coverage, Setup
Rated 5 out of 5 stars
Orbi 970
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. Takes a awhile as it updates firmware if needed. Great coverage.
I would recommend this to a friend
Rated 5 out of 5 stars
You Wont be disappointed
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been an Orbi fan for years. I’ve deployed them for small businesses. I had 2gb fiber line installed and wanted to upgrade to the 970’s for a while. I finally pulled the trigger and I am not disappointed. The speed is unbelievable. I get the most out of my devices and use the WiFi 7 for high end gaming. I highly recommend it especially for those of you that have internet speed over 1gb. Must have!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent wifi coverage and speed covers my whole house
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic Mesh System
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t typically write reviews, but my satisfaction with the Orbi 970 compels me to share my experience. I hope this review helps others in their decision-making process. After being a loyal Linksys fan for years, I recently upgraded to the Velop Pro 7. Unfortunately, my experience was far from satisfactory. Despite spending countless hours troubleshooting with Linksys tech support, I could never achieve the advertised Wi-Fi speeds.
Frustrated, I decided to return the Velop Pro 7 and opted for the Orbi 970 after conducting thorough research. I’m thrilled with my decision! The Orbi 970 delivers exceptional Wi-Fi speeds and coverage throughout our 3,800 square-foot home and even extends well beyond the house. This mesh system has truly exceeded my expectations.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are considering the Netgear Orbi 7, I look at something else. The satallites continually lose contact with the main router, the firmwear seems to actually prevent devices from seamlessly jumping from one to the next within the environment (we often have to go into settings a reselect the router for it to connect appropriately when it moves from one environment to the next), by Netgear's own admission, they have a firmware sync issue with them and, finally, once you've owned them for 90 days, they will ask you for a credit card before talking to you for support.
If you decide to repurchase the RBE973S or any other NETGEAR product and have any issues, please reach out to us with your contact information along to [email protected], and we will be happy to help you.
Regards, NETGEAR Team
Pros mentioned:
Speed
Rated 5 out of 5 stars
Out performed all routers
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like many as tech continues to advance, always seem routers couldn’t keep up with demands and quantity of device accessing. Finally a router which delivers.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The feature set is not as powerful as other systems which combine WiFi access points with network router and security features. As a WiFi access point the product is excellent and stable. As a network router and security appliance the system is lacking. On network router, DHCP is missing customizable options such as custom internal DNS , missing VLAN and network segregation, it does have WLAN, IOT and Guest but missing ability to add more and assign different profiles to those network segments. On the security features, it is locked behind a pay wall. I already have a subscription for VPN for WireGuard/SurfShark and could assign different devices to be split tunneled with my old device. Can't do that with Orbi, I did not even want to try to subscribe to the paywall feature.
Thank you for your review and valuable feedback. If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network. You can specify the servers for applications and you can also specify a default DMZ server to which the router forwards all other incoming protocols. For more information, please refer to the User Manual beginning on page 129: https://www.downloads.netgear.com/files/GDC/RBE973S/RBE971_RBE970_UM.pdf. For setting up a VLAN, please visit the User Manual beginning on page 97.
Regarding your feedback for additional functionalities, this has been escalated to the Product Management team for further consideration.
With NETGEAR Armor's fast, reliable VPN, your privacy is protected no matter where you are. Whether at home or using public WiFi, Armor safeguards your sensitive information, leaving you to browse the web securely, without the annoyance of targeted ads or content restrictions. For more information, please visit the NETGEAR Armor Webpage: https://www.netgear.com/home/services/armor/.
If you have any additional feedback or need assistance, please let us know and we will be happy to hear from you. Please reach out to us at [email protected] with your contact information and a copy of your review.
Regards, NETGEAR Team
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Best of the lot
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely fast. Easy setup. Best purchase for router!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great throughput, easy setup, and with my 100+ IOT nodes, this router makes everything work flawlessly. Expensive, but well-worth it to eliminate all my headaches.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Wi-Fi system is very expensive, but so far it works well. I have one foot in the grave, so this will be the last one I buy. I suggest you pay for the Geek Tech to install. I did and am sure glad I did.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded to the 970 series best thing ever have WiFi ran to a metal pole building 300 ft from house not even trying to drop before every other day would loose single now 3 weeks in and not lost signal once