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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 307 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the Orbi AC1200 Dual-Band Mesh Wi-Fi System's ease of use, impressive coverage and range, and strong signal strength, leading to improved performance and uninterrupted streaming. Many appreciate the quick and simple setup process. While some experienced internet connection issues, the positive feedback on performance and range outweighs these concerns for most users. The system is also praised for its reasonable price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 307 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi WiFi was easy to set up and has helped our wireless connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great and the support team is very good as well. I recommend that they update their instructions so hat you don't need to call support. A simple video would go a long way to reduce the calls to support. That said, it only took one call to support to get the system working properly. That said, if you just do the base router and then add the satellite devices vs. adding the satellite devices at the same time as the router, there might be less need to call support as well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good wifi mesh for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stared kit for the price. Easy set up and use the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a few months now and i am really satisfied with it and have recommended to a few friends. The setup was easy and the app works great. It lets me now devices connected, speed, has security features, and a lot more. I thought i would need more, but the strength of the connection has stood up to 4+ devices connected to it at once all streaming content.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 5 out of 5 stars

    We are so pleased with our internet now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had so much trouble with our internet service until we bought these extenders. We also were pleased by the price!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and cover the house even with the steel Ibeam. May add an additional satellite in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works like intended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started right up after installation. After a power outage it starts right back up. Works well, would repurchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fantastic product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and configure. Added bonus I now have wifi 4 houses away from mine. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    great system

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in our 3000 square foot house - ranges from 2nd floor all the way into the basement with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend a mesh network if you’re experiencing dead spots or weak coverage. Prior to the Orbi, we had always used a run-of-the-mill router. Not a super cheap one, but not one of those crazy 8 antenna alien spaceship looking ones. If we were streaming and gaming, one or the other would suffer (and usually both). Set up was a bit trickier than anticipated, but YouTube has some decent setup videos. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Added security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was easy to install / set up . Good to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this when we installed our new tv to increase the bandwidth so we could stream all of the apps on the tv. It works great. There were a few challenges getting it hooked up and working properly, nothing we couldn’t figure out though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Distance from Hub issue

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited effective distance from main hub makes this mesh less effective. I would have thought the individual nodes would sync with other nearby nodes rather than all having to sync with the hub unit. Otherwise very nice not having to have individual local network names to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product that works exceptionally well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that works exceptionally well in my home. I am very happy that I purchased this product.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device that does what it says it should. Three units covers more square footage than advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to extend WiFi in large areas. I have one on each floor and covers all 6000 square feet.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love Orbi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orbi really helped our wifi reception through out the entire house and it was very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute little Orbis

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a smaller home, around 1200 Sq feet. There is not an area where we do not have an amazing signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home as many of us are doing we noticed in one part of the house where of course we use as an office the Wi-Fi was slow. We decided to increase the broadband and put in an extender however our In House Geek Squad consultant said for what we needed a Mesh system would be ideal. The cost is higher than any extender but now we see consistent Wi-Fi throughout the house. I'd recommend the Netgear Mesh over any other system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ideal for large sq-ft home... no more dead zones. One on each floor, signal is great and strong!

    I would recommend this to a friend
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