Customer Ratings & Reviews

I thought I was going to get better internet having these nope still having problems. It's my area I'm in the mountains outside of town. So I was hoping this would have corrected this problem and it did;t

Easy to awtup and configure but afterwards noticed my wired connections to it dropped speeds by 50%!! Also.this thing lost connection to the internet atleast 5 times a day. Returned this after 2 days.

Worked great for 13 months, then the router spontaneously stopped working. Netgear charges $50 for tech support. Not worth the cost for 13 months of use.

When directly connected to the cable modem via ethernet my PC gets 112 Mbps. When connected to the Orbi via ethernet (which is connected to the cable modem via ethernet) I get less than 30 Mbps. This is AFTER a factory reset of the router, which is the typical response to ANY problem. The connections between the cable modem and the router and between the router and the PC BOTH show 1000 Mbps Full duplex ethernet connection. This is a horrible product.

Tried three times to set it up. First time, I got to the last step before it stopped. Next two times, I made it through the second or third step. Finally gave up. Bought a Google system.

Drops signal and reboots 2 to 3 times per day. Signal fails at worst time, usually during zoom sessions. Router reboots fairly quick, satellites take longer

I got this to test it out since i already was using an eero, as soon as i connecting it and started playing my connection just wasnt steady it kept lag spiking!

the main and the satellites will not stay on line. it seems like they take turns staying on line. also my wifi if still the same in the bad locations.

It worked fine for a few months and then the warantee expired and naturally it stopped working. I expected it would work longer than that.

This router seems to have frequent issues staying connected to the modem. I have to restart it approximately once a week. Set up was easy.

DO NOYT BUY THIS PRODUCT!! This product is constantly failing. I had to have the main router replaced and Netgear shipped me another (at my cost of $29). I installed the new router and it has the same problems (constantly disconnecting). Customer service is fine but really i just don't have the time to deal with its problems, literally once a day. will attempt to get a refund but not hopeful.

Tried to connect this with spectrum which I was told by both companies is compatible but no matter what I did it did not work. Netgear blamed spectrum and spectrum blamed Netgear. I spent about two hours on the phone with each to no avail! Could not get it to connect. I had heard great things about it, so once I get another spectrum modem to rule out that it is not a spectrum problem, I mag give it another try.

We got this for a home size of 2235 and it was not effective. It didn't give signal to the back of home as an extender.

Good for 5 months- when power went out I had to completely reconfigure the system as if it was new.

Purchased this product to work with my 400mbps down 20mbps up internet speed. Was only getting 198 down and 5 up - contacted Netgear Orbie Support - they recommended if I am not happy with my speeds, I should return the product and buy something else. I followed directions and will never buy another Netgear product.

Too many problems with connection. One day it's great, next day problems with connections. Wouldn't say it's grest.

This product simply does not work and I have spent HOURS on the phone with Netgear support troubleshooting and always seem to fix things for a few days then the product starts to not work again. My home installation is one that is similar to millions of households on this product simply does not work.

Worked great for about 2 years. After the 2 years, suddenly stopped working and Netgear support could not fix it. Since it was pass the warranty, I would have to buy a whole new system. Hundreds of dollars wasted in a system that only worked for a short period of time.

The product worked well for the first week. After that, I had to reboot the router 2 to 5 times a day.

Constantly losing connection to the satellites and not nearly as powerful as it says. I have a Roku connected via Ethernet and it still works intermittently. Ever since I’ve had this I am constantly rebooting it just to get the internet connection back up. Very disappointed.