Customer Ratings & Reviews
- Model:
- PLW1000-100NAS
- |
- SKU:
- 4760605
Customer reviews
Rating 4.3 out of 5 stars with 2019 reviews
(2,019 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the Powerline AC1000 Wi-Fi Access Point and Adapter's ease of use, extended Wi-Fi range, and strong signal strength, frequently praising its simple setup and reliable performance. However, some customers expressed concerns about the product's cost and compatibility issues with certain internet service providers and home setups. Many found the setup process straightforward and the resulting connection reliable. A few users reported difficulties getting the device to work with their existing equipment.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
a bit confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.directions aren't very clear, but once i figured it out, this works well. you don't need to plug this in and the part with the antenna goes into the room you need more coverage.
I would recommend this to a friendRated 2 out of 5 stars
Confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and couldnt get my wi devices (tv's and laptops) to recognize the router anymore. Disconnected it and my router worked again. So i guess that i didnt understand. Took it back and got a refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Technical support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device quit working after a few minutes. Technical support said to retun it and request a replacement which I will do today. I will review the replacement as well.
No, I would not recommend this to a friendRated 2 out of 5 stars
Item returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These two netgear items were deemed unnecessary when a bestbuy GEEK came to install the mesh system. So both were returned.
I would recommend this to a friendRated 2 out of 5 stars
Not a good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is not worth the money. Bought it to provide wifi in my shop which shares the same power source and wiring as my house. Does not work. Barely works in my bedroom in the same house.
No, I would not recommend this to a friendRated 2 out of 5 stars
Didn't work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't work for me. I gave it two stars, because maybe the configuration of my house made it difficult. But there were no limitations listed in the instructions so being generous just in case.
No, I would not recommend this to a friendRated 1 out of 5 stars
could not get it working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 hours into support and still not working. The product succeeded in creating a wifi network, however it asked for a password and did not accept our actual wifi password or the default password. 3 hours with customer support could not resolve the problem. I downloaded the netgear genie app but there was no way to disable the password requirement. I found the whole customer support process terrible. I have to say NETGEAR products are off my buy list.
No, I would not recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
Poor waste of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didnt really do what i wanted it to do. These are overpriced, and did not work properly.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Tekn0wledge,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Installed it in my basement where my service is weak. It was recommended by the Best Buy employee over all of the other devices. It made it worse. I will return.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi FlyGirl,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. We recommend checking out this troubleshooting resource: https://kb.netgear.com/1096/How-to-troubleshoot-NETGEAR-powerlines-connectivity?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 2 out of 5 stars
didnt work well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it back. Set up seemed easy, but had too many issues with synching the network. Went back for a Linksys system
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Rikkitikki,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 2 out of 5 stars
It is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi access point adapter works but I’m not satisfied. It is correctly installed but signal is not as strong as I was told. Will look for a better device.
No, I would not recommend this to a friendRated 2 out of 5 stars
It isn't worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for the fact that it has a small cord and requires it to also be plugged directly into a wall outlet, you might as well spend the money on an ethernet jack to be installed
No, I would not recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
Save your money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced junk! Your better off ordering elswhere for a much lower price and better reviews.
No, I would not recommend this to a friend Rated 2 out of 5 stars
it does not cover the area stated..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would not recommend unless you have no obstructed walls in the way. it did not work for me. poor connection all the time. returned and purchased the Orbi.
No, I would not recommend this to a friendRated 1 out of 5 stars
doesn't work well and can't log into account site
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is hard to set up. The website provided for set up is impossible to access. After about 5 months it stopped working completely, then after recently moving the device it started working again for about a week and now not at all. I tried to reset the device and it does nothing and the website address to reset the device up does not exist. I would not recommend and would definitely not by another one. In fact, I think I would try another brand before I try netgear again.
No, I would not recommend this to a friendRated 2 out of 5 stars
Extender
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi extender doesn't help at all. We have seen no change in range.
No, I would not recommend this to a friendRated 2 out of 5 stars
Drastic speed drops (wifi)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The drop off is pretty bad, signal is worse than if just trying to connect to router direct. Better off trying out a moco solution
No, I would not recommend this to a friendRated 2 out of 5 stars
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sad... Doesn't work with different breakers Just not for older house...
No, I would not recommend this to a friendRated 2 out of 5 stars
Just average
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not notice any difference in signal strength. When watching streaming show I would still see lag.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not that good, was expecting more
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not really that great. For the price I was expecting more. I can't recommend it.
No, I would not recommend this to a friend







