Customer Ratings & Reviews
- Model:
- PLW1000-100NAS
- |
- SKU:
- 4760605
Customer reviews
Rating 4.3 out of 5 stars with 2019 reviews
(2,019 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the Powerline AC1000 Wi-Fi Access Point and Adapter's ease of use, extended Wi-Fi range, and strong signal strength, frequently praising its simple setup and reliable performance. However, some customers expressed concerns about the product's cost and compatibility issues with certain internet service providers and home setups. Many found the setup process straightforward and the resulting connection reliable. A few users reported difficulties getting the device to work with their existing equipment.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not give us as much of a better signal as we thought. Would be come disconnected easily. And have to reconnect our electronics
No, I would not recommend this to a friendRated 1 out of 5 stars
Wi-Fi extender that isn’t what you think it is
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not do what it advertised. Device is supposed to be a wifi extender. It instead creates another network within your homes WiFi network with its own password.
No, I would not recommend this to a friendRated 2 out of 5 stars
did not work great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well for my. your mileage may vary. had to return
No, I would not recommend this to a friendRated 2 out of 5 stars
Wifi extender
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to connect or use. We returned the item because it didn’t work as described.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jenn,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 2 out of 5 stars
Extender
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item. Didn't work the way I hoped it would. Getting something stronger
No, I would not recommend this to a friendRated 2 out of 5 stars
Signal booster
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consistently under performed not as I expected never accomplished increased signal
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi CameraMike,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 2 out of 5 stars
Did not work with our home wi-fi as advertised
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning the product as the range and speed of the product did nothing.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Scott,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you
Rated 2 out of 5 stars
product is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to stop renting our router from cable company, internet works but not near as fast as the other one we had.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im super tech savvy I've never had any issue with anything technology related, this was soo difficult to set up and when i unplugged it to change locations of the extender it did not work and when it did the connection was in and out. Not reliable i exchanged it for the google home mesh extender havent had any issue with it. Save your money buy a google home.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed with this system.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit installed easily but only got message “No Internet connection” even with both units plugged in with in 10 feet of each other. I had old Radio Shack intercoms that worked perfectly on the electric service in the house garage & barn so I thought these would work; no luck, returned it.
No, I would not recommend this to a friendRated 2 out of 5 stars
No difference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No difference in wi fo connection on the other side of the house as expected
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi VChavez,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
Netgear looses connection
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to drop the connection between the base station and remote unit.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi M6Mopreview,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Bought new, covered in scratches and did not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it hearing good things about it but when i got my own it was cocered in scratches and would not connect to each other
No, I would not recommend this to a friendRated 2 out of 5 stars
Not cooperating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get this to work in my house. I’ve tried many different ways and still nothing.
I would recommend this to a friendRated 2 out of 5 stars
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I very hard time setting it up. When i finally got it set up it gave me a poor connection. Not worth it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Didn't Work Well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with this item as it didn't give me the range I needded.
No, I would not recommend this to a friendRated 5 out of 5 stars
Better then I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was a little bit of a pain, but once it was setup its functions good. Have the transmitter in the rack in the basement and the receiver is out in the barn, 300 feet.
I would recommend this to a friendRated 2 out of 5 stars
Didn’t improve my reception in our family room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned range extender after 30 days since I saw no improvement for my application
No, I would not recommend this to a friendRated 2 out of 5 stars
Not good enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A simple extender works better for me. I returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
No easy to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did encounter problems for the setup I didn’t manage to getting to work
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi EduardM,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with setting up your product. We recommend checking out this installation resource: https://www.downloads.netgear.com/files/GDC/PLW1000/PLW1000_FullIG_17Sept2015.pdf.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team