Customer Ratings & Reviews
- Model:
- PLW1000-100NAS
- |
- SKU:
- 4760605
Customer reviews
Rating 4.3 out of 5 stars with 2019 reviews
(2,019 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the Powerline AC1000 Wi-Fi Access Point and Adapter's ease of use, extended Wi-Fi range, and strong signal strength, frequently praising its simple setup and reliable performance. However, some customers expressed concerns about the product's cost and compatibility issues with certain internet service providers and home setups. Many found the setup process straightforward and the resulting connection reliable. A few users reported difficulties getting the device to work with their existing equipment.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Business Owner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the performance and lack of product support. Returned for refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
not helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was trying to extent my wifi to my outside patio from my 3 season room only 20 feet away and this product was WORTHLESS! I took it back!
No, I would not recommend this to a friendRated 1 out of 5 stars
Nothing but trouble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay booted up. Constantly have to trouble shoot the problem through Geek squad.
No, I would not recommend this to a friendRated 1 out of 5 stars
Powerless Access Point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new out of the box and it won't power on. Don't know what else I can say. Won't be buying this again...
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't help at all.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pulling the same low numbers I did with my router from the other side of the house.
No, I would not recommend this to a friendRated 1 out of 5 stars
wifi access point adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't see any difference it don't seem to help at all
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi fitbitversa2,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1096/How-to-troubleshoot-NETGEAR-powerlines-connectivity?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Did not live up to its reputation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent a lot of money on this item and it kept on cutting out my wi-Fi I would not recommend this product to anyone
No, I would not recommend this to a friendRated 1 out of 5 stars
woodsmen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work due to it would not travel through sub panels.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wifi Booster
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as advertised. Would not recommend it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Netgear Internet booster!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the biggest waste of money. It constantly wants you to sign in then never will connect you to the inernet anyway!
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After attempting to use the product with the help of technical support only to find out the part was defective.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work. The speed I will get through this extender is like 20-40 Mb.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Cane,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
Not what we expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once this was installed our speed slowed down. We returned to the store
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Karen,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you
Rated 1 out of 5 stars
Not for my house.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit might work in a small home but not suitable for average sized home.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi HENRO,
Thanks for your review of your product. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
Returned it for a reason
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never actually used. Set-up was not clear and needed a service plan to ask for simple help that cost more than the unit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Loved idea but didn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome idea but the signal never worked in my detached garage and router was on only 40 ft away from Wall of house.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wall Outlets Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure your wall outlets have empty receptacles as unit will not work unless plugged-in directly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of time and money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work for me. I wasted my time buying this product
No, I would not recommend this to a friendRated 1 out of 5 stars
Very hard to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure buying the product you have two people helping you. Didn’t work for me
No, I would not recommend this to a friendRated 1 out of 5 stars
do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do no buy really dumb power saving mode no way to disable it either
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi dilli,
Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.