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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers regard the VDSL/ADSL Broadband DSL Modem favorably for its ease of use, performance, and straightforward setup. Many appreciate its compact size and the reasonable price point. However, some users experienced compatibility issues with certain internet service providers and occasional connectivity problems. A few also noted that the device can get warm during operation and that the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 646 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to change internet service and once this was set up is working great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bridge Mode Wouldn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item to use in bridge mode with a Nighthawk X6. After several hours and multiple tries after factory reset, could not get it to function as intended while in bridge mode. After researching, it seems to be a common issue. May work fine as a modem/router, but can't say for sure as I did not buy it for that purpose and did not use it as a router.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good DSL Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DSL router worked well. It is kind of confusing to get it set up, and it can require calling Netgear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking a modem that could be used for broadband. This is a great product. Rate it a four due to the price.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    No good for my ISP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product would not work with my ISP so I returned it to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Does the job I needed it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy with the modem and works well. Does the job I needed it to.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works a thousand times better then my old frontier one was easy to set up too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    no problems connecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected easy the instructions were clear and the box had everything I needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem is simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is easy to set up. It works very good with our Netgear Router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good somewhat difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issues setting up. After waiting for a long time in hold issues were resolved. Since then works as should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup, my son did it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup for my son. He's pleased with it in his college apartment.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Stability Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this modem for a month and every time the power goes out (3 times so far) it requires a factory reset and reconfiguration in order to restore internet connectivity. Every other modem I have owned had no issues reconnecting once the power was restored or the modem was rebooted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great NetGear Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem meets the requirements of CenturyLink, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for DSL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many options for DSL in the store. This works great for my use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to call the provider for setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is not expected as plug and play. Have to call the ISP provider to finalize the setup. In this technological age, the product should incorporate plug and play to ease the installation. Because call the ISP representative is a pain in the butt as you have to go through all the hoops before you get into the technical service representative.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem and this one did the job I needed it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, worked perfectly within 20 minutes of initial connections!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Vast improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was renting equipment from cable company but this works much much better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem did get me connected to at&t. However couldn't get it to connect to Wi-Fi router of same brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great prodxt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price. Does the Job at a very affordable price.

    I would recommend this to a friend
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