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Customer Ratings & Reviews

Model:
DM200-100NAS
SKU:
5598100
Your price for this item is $59.99

Customer reviews

Rating 4 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers regard the VDSL/ADSL Broadband DSL Modem favorably for its ease of use, performance, and straightforward setup. Many appreciate its compact size and the reasonable price point. However, some users experienced compatibility issues with certain internet service providers and occasional connectivity problems. A few also noted that the device can get warm during operation and that the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 646 reviews
  • Rated 3 out of 5 stars

    Not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem along with the Netgear Nighthawk Router as I wanted a separate power source for a stronger push. The router I bought with this was not compatible with my set up but had it been, I'm sure the product would have been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded internet service and this was the ticket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in without undue difficulty . Works very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with my internet company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if this would work with Century Link and so I brought it and tried it out and before I hooked it up I looked at my plan I have with CenturyLink was not going to work. There was nothing wrong with this item just not compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was very helpful in helping me chose the product that best fits my needs. I have been renting a modem from a cable service and it is pretty old. Computer was very slow and wifi was terrible. Big difference and i saved ten dollars a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It solved my problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had Comcast as my Internet provider. I recently moved into a building that had only CenturyLink. For the first time I needed a DSL modem. I checked them all out and determined that this Netgear modem was the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relieved that it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for an aging Netopia DSL modem being used on Frontier, had to restart and reboot a couple of times to get the connection all copacetic. Been able to say bye bye to dropped connections, major relief.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for what I needed it to do. However my Isp sucks and so I would lose service alot. But the item is good for what I needed. So if you need a modem and have good internet then I would get this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and within minutes I was connected! I was in a pinch as I just moved to a new house and our old modem didn't work. I grabbed this one because it works with Centurylink. Works like a charm!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only works with a "standard" (i.e. basic) setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the modem/router combo that Frontier gave me. I already own a Netgear R6400 router that handles my network, and wanted a simple modem ONLY. After using the wizard to setup the DM200, everything seemed great! My Windows 10 computer was up and running on my Frontier DSL internet. However, as soon as I unplugged my computer from the modem and hooked up my router, I had no internet? I looked at the modem's settings and discovered that the DM200 is actually a modem/router combo. So I tried switching it to modem-only mode... No internet. The router has the proper credentials for Frontier, but it seems the modem isn't allowing the router to pass them on, hence no connection. Called Netgear tech support after FINALLY tracking down a phone number. I explained my setup and what I was trying to accomplish (getting the modem to CORRECTLY work as one and NOT as a combo unit). After "troubleshooting" for about 10 minutes, which consisted of rebooting the modem, then unhooking the router and connecting my computer, the tech had me change the modem back to modem/router-combo mode and declared my problem fixed... except for the part where that configuration doesn't work with my current router, only with my computer plugged into it!! So I returned this $60 plastic paperweight, and am stuck with my old unit from Frontier. TL/DR: So if you want this to work with Frontier DSL, you only want your computer hard-wired to the DM200, and you have NOTHING else to connect to the internet or a home network, then this will work for you. If you have Frontier and want to actually USE your internet like most people, then buy something else. Oh, and DON'T BOTHER WITH TRYING TO GET HELP FROM NETGEAR TECH "SUPPORT"!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this item was not compatible with my system. As always Best Buy Happy Valley location is the greatest. They are always eager to help and find items that I am looking for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item in order to set it up with Century Link and even with the technician at home I was unable to set it up, Therefore I return it. Good, cheap but time consuming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Does not work with Century Link Vectored DSL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably a good modem but claims that it works with vectored DSL are not accurate. I finally had to go with the Century L:ink modem and returned this one when the service tech came over and could not get this one to work. I wanted the new Century Link 40 Mega service which is not a banded service but is a vectored service. The century link modem works great and I am actually getting more then the advertised 40 Megabit service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this in combination with 2 R7000 routers for a custom home network. It handles 6 video streams and online gaming for 2 game systems no problem. Performing better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This new Modem got us back on line FAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old modem went out on a Sunday! and we both work from home and couldn't wait to get it replaced by mail, so we went to Best Buy and they had what we needed-of course...Good Deal !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does Job Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked well with Century-Link. I had to get my user ID and password from Century-Link as part of the set-up. The modem has worked seamlessly since installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another choice of ADSL moden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem may not setup automatically, it may require manual setup the VPI and VCI, get info from provider, Need hook up to wireless router if you want to use WiFi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh the manual didn't help as much so I looked up online how to set it up. I just decided to get a different router since this didn't work as great as I thought

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item arrived promptly but once I opened the box i realized it was not what I needed. Returned it to the local store for a full refund with no problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works just fine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any issues with this product.the only thing that is a little annoying is that you only get Netgear support for 90 days... After that you're on your own!

    I would recommend this to a friend