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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers regard the VDSL/ADSL Broadband DSL Modem favorably for its ease of use, performance, and straightforward setup. Many appreciate its compact size and the reasonable price point. However, some users experienced compatibility issues with certain internet service providers and occasional connectivity problems. A few also noted that the device can get warm during operation and that the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 646 reviews
  • Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired it with nighthawk router haven't drop offline since.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not help me. Can’t return it due to lost receipt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for time warner cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect combo for modem and wireless router best purchase made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does well. Replaced my carrier modem. Glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose. I would buy it again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and does exactly what it says it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive modem, but great workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem that lets you connect securely to the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works how it’s supposed to work... it’s a modems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem functions great and operates like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for dsl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful speed and connection Beats paying century link

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a terrific purchase does exactly what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job. Not super fast, but it's DSL so...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all with this modem. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain about this product. Works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It is a good upgrade to my previous box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent operation and tech support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem fully requited my needs and expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Incompatible Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a DSL Modem to replaced the one purchased from my IP. Unfortunately the Net Gear VDSL/ADSL proved to be incompatible with their system so I had to return it to the store.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not frontier compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem clearly stated on the box that it was compatible with frontier. However in Connecticut it is NOT compatible with frontier. Be careful if purchasing this modem and have frontier DSL

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy the NETGEAR - Broadband DSL Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the AT&T modem that stopped working. 1. The Netgear modem did not work. 2. They did not supply a customer service phone number. The only way to contact them is via their website - impossible without an internet connection. (I'm talking about customer support while trying to install the modem; not stop what I'm doing to find another internet access.) 3. Only after opening the box do they include information that more special information may be needed to complete the installation. 4. Both the ethernet and power cable were much shorter than the original modem cables.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wouldn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as compatible with Century Link but spent 5 hours on phone with Netgear and Century link and was unable to get it to work. Returned it.

    No, I would not recommend this to a friend
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