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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers regard the VDSL/ADSL Broadband DSL Modem favorably for its ease of use, performance, and straightforward setup. Many appreciate its compact size and the reasonable price point. However, some users experienced compatibility issues with certain internet service providers and occasional connectivity problems. A few also noted that the device can get warm during operation and that the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 646 reviews
  • Rated 4 out of 5 stars

    Works great with linksys wireless router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by Best Buy associate as the only modem that would work with my linksys wireless router. Works well. A little challenging to set up. Had to call my ISP, Linksys, and Netgear. Netgears dupport was the only one that was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have century link DSL. Took me a few times, but eventually set up went great. I had to call century to get my PPPoE username and password. Also make sure you switch it to modem only mode.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better than ATT modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem because I had trouble with a second modem from ATT. The NetGear modem has worked well. I also now have parental controls that I did not have with the ATT modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works well but not what I needed for Centurylink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it was a great price and tried to use with Centurylink and did not want to purchase their modem. I had upgraded to 40 mbps but needed a new modem that would support VDSL2 and was bonded. I tried to make this one work but it does not and I do not think Netgear makes one that is compatible with DSL higher speeds. I would have liked it if I had a different provider. I returned it with no hassles. Bought one of Centurylinks.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Fast for dsl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup and does what it should. A lot faster than our old century link modem that we had. Our ping times literally were cut in half.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install. Simple to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very easy to install, and set up. Compact and very good instructions to use and troubleshoot. Would recommend to anyone to buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really isn't much choice for Century Link customers who want to get their own modem. But it's not too expensive and works for one device (needs to directly connect). I still need to get a router for wireless devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    A Great Product for CenturyLink Users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four weeks ago I went to Best Buy to find a replacement for my ZyXEL C1100Z that had become very disruptive to streaming. The Best Buy associate, without hesitation, handed me a NETGEAR DM200 and a NETGEAR D7000 Nighthawk. The combination proved to be the right product choices for my CenturyLink IP service. The setup was quick and easy, and the performance has been outstanding. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace the standard issue that comes from my wireless provider. Works great especially with the matching wireless router from Netgear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use and good price. The installation was smooth and continues to work great six months later

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Faster, better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced another Netgear router that was beginning to malfunction after three years. It is way faster and works quite well. I think it looks really ugly, while its predecessor was quite appealing and the lights always added to my desktop. New one has small, diagonal lights that always make it look as though it were tipping over. Also, installing it was a headache, because non-Verizon products require special attention...no fault of Netgear. Satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Started out great....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But then we had a storm and it quit working. Nothing else did though. Until whatever happened, it worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with Centurylink. Easy to setup with the username and pw from Internet service provider.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Seems like we lose connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like we lose connection with the router, even though it shows that we are connected. Overall, we are happy with this router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great simple system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very basic and very simple to set up. especially for elderly people. and the price was right

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not fully working at its peak because of my internet provider but when it did work it was fast will hang on to for later date

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Had it going in 10 minutes. Saving a lot of money using CenturyLink as result.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR - VDSL/ADSL Broadband DSL Modem is easy to set up and I use the Netgear Wi Fi router. I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well for ADSL internet service, Please keep in mind that ADSL is not super fast be good for use in house hold with only one person playing video at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this router give me a higher speed than the sonic stock router. and works perfectly.

    I would recommend this to a friend
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