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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers regard the VDSL/ADSL Broadband DSL Modem favorably for its ease of use, performance, and straightforward setup. Many appreciate its compact size and the reasonable price point. However, some users experienced compatibility issues with certain internet service providers and occasional connectivity problems. A few also noted that the device can get warm during operation and that the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 646 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Average performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem is good for average speed. The outer body heats up really fast. Need to troubleshoot for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great DSL modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far our house is enjoying this DSL modem. I've rarely had any issues with it. Maybe once or twice I had to recycle. Works like a champ!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never got a chance to test

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got thia expecting it to be a wifi router all in one, my mistake it was not. It is nice and small and hace had good luck with Netgear products i the past.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Century Link modem died and they wanted to sell us one for $100. This was half the price and works way better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Netgear routers are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this Netgear router. The first one has served me well, so when I needed a second one, I went with the same one again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The modem is easy to set up and get online.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is also a router with basic firewall and a nice, easy to use interface. The administrator account is by default, Admin. I believe the password can contain as many as 30 characters, including alphanumeric characters, numbers and special characters (e. g., "*") . The login uses the non-secure http: protocol.. As a bonus, the modem works with Netgear's GENIE App, which is available for both Windows and the MAC OS. (I installed GENIE in Windows and liked using it.) Since the unit is not wireless, there's no point in installing the App on one's cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy setup. Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is easy to setup and I haven't had any issues with it dropping the internet like my old one used to.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nothing exciting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s job. I’ve had to reboot it a few times in the last couple of years that’s just fine it’s a steady workhorse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    installed easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Netgear DSL modem was easy to install and works perfectly so far. It also was the only choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was simple and straight forward. It has been running like a champ since I plugged it in.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to go with the router we also purchased. Together they work much better than what our service provider supplied.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Purchase of modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very easy to set up. Just wish it had an internet light that showed the connection. Other than that, it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    somewhat easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUbby had to call customer support to get it totally set up. He is an experienced with computers so that was a frustration. Customer service was quick to help.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does what is needs to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was one of the only options for what it was going on, it works perfect. And I’m very pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    First time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a broadband modem. This gets the job done without any problems. Use in a house approximately 1100 square feet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Does what it needs to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy online and was ready in store very quickly. Worked as it should do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Has worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our OLD one because of internet issues. It has worked well. The only issue is our internet carrier

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good internets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves up internet access at speeds limited only by my connection bandwidth, not a limitation of the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very small fits any where and itake very easy to hook up. Great modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy to set up.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Not hard to install. It works great.

    I would recommend this to a friend
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